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HAUTE CUSTOM BEAUTY

Haute Custom Beauty is a luxury European skincare brand and spa known for its personalizedfacials, advanced skincare treatments, and curated retail skincare collections.We are seeking a Spa Concierge &amp; Client Experience Associate who will help create anexceptional guest experience while supporting the daily operations of the spa.This role is the first and last impression of the brand, ensuring every client feels welcomed,cared for, and guided throughout their visit.The position combines luxury hospitality, client coordination, retail skincare sales, spaoperations support, and light order fulfillment.Key ResponsibilitiesClient Experience<ul><li>Welcome clients and provide a warm, professional luxury hospitality experience</li><li>Manage client check-in and check-out</li><li>Coordinate appointment flow between clients and facialists</li><li>Ensure clients are comfortable and informed throughout their visit</li><li>Communicate client needs between treatment rooms and the front desk</li><li>Assist clients with scheduling, questions, and follow-up communication</li></ul>Retail &amp; Product Guidance<ul><li>Present skincare recommendations based on facialist notes</li><li>Assist clients in selecting the right products for their routine</li><li>Process retail sales and payments</li><li>Maintain a clean and organized retail display area</li><li>Support product education and brand storytelling</li></ul>Spa Operations<ul><li>Open and close the spa</li><li>Prepare and reset treatment rooms between clients</li><li>Maintain a tidy, welcoming spa environment throughout the day</li><li>Restock treatment rooms and retail shelves</li><li>Assist with light cleaning and organization between appointments</li></ul>(Deep cleaning is handled separately.)Order Fulfillment &amp; Client Pickups<ul><li>Prepare and ship occasional online orders</li><li>Organize and package products for shipping</li><li>Prepare and manage client product pickups Ensure orders and pickups are handled accurately and eﬃciently</li></ul>Team Support<ul><li>Help maintain a smooth schedule and treatment flow</li><li>Communicate timing and needs between estheticians and clients</li><li>Support the team during busy periods</li><li>Help ensure the spa environment reflects luxury hospitality standards</li></ul>Ideal CandidateWe are looking for someone who:<ul><li>Has a passion for skincare, wellness, and hospitality</li><li>Is warm, polished, and professional with clients</li><li>Is comfortable recommending skincare products</li><li>Has strong organization and multitasking skills</li><li>Pays close attention to detail and cleanliness</li><li>Enjoys working in a collaborative small team environment</li></ul>Experience in spa, luxury retail, hospitality, or beauty is a plus.Position DetailsLocation: Austin, TX (central)Compensation $20&ndash;$21 per hour + retail commissionBenefits (for full-time employees)<ul><li>Health insurance</li><li>Employee skincare and treatment discounts</li><li>Retail sales commission opportunities</li><li>Monday&ndash;Friday schedule (no weekends)</li><li>Spa is closed on major holidays</li><li>Schedule: Monday&ndash;Friday (no weekends or major holidays)</li></ul>Employment offers are contingent upon completion of a background check.Drug test accordingly to local regulationsTipo de puesto: Tiempo completoSueldo: $20.00 - $21.00 la horaLugar de trabajo: Empleo presencial

Spa Concierge & Client Experience Associate

Join HAUTE CUSTOM BEAUTY and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HAUTE CUSTOM BEAUTY

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Spa Concierge & Client Experience Associate