Qureos Mentor

Helett Enterprise LLP

Job Title: Marketing Intern &ndash; eCommerceLocation: Hilite Business Park, Calicut Job Type: Internship (In-Person) Stipend: Performance-based Joining: Immediate preferredJob Summary:We are looking for a proactive and enthusiastic Marketing Intern to join our eCommerce team at our office in Hilite Business Park, Calicut. The ideal candidate should have a basic understanding of digital marketing and a keen interest in online marketplaces such as Amazon and Flipkart. This internship offers valuable hands-on experience in the growing field of eCommerce marketing.Key Responsibilities:<ul><li>Assist in planning and executing digital marketing campaigns for online marketplaces.</li><li>Support listing and optimization of products on Amazon, Flipkart, and other platforms.</li><li>Help manage product content, images, keywords, and pricing strategies.</li><li>Monitor competitor listings and assist in conducting market research.</li><li>Support promotional campaigns such as deals, discounts, and ads.</li><li>Coordinate with customer service and logistics teams to ensure smooth operations.</li><li>Track performance metrics and assist in preparing reports.</li></ul>Requirements:<ul><li>Basic knowledge of digital marketing principles (SEO, paid ads, social media, etc.)</li><li>Familiarity with eCommerce platforms, especially Amazon and Flipkart (preferred)</li><li>Strong attention to detail and organizational skills</li><li>Good communication skills in English</li><li>Ability to work independently and as part of a team</li><li>Must be available to work on-site at Hilite Business Park</li></ul>Job Types: Full-time, FresherPay: &#8377;5,000.00 - &#8377;8,000.00 per monthWork Location: In person

Marketing Intern

Job Title: Customer Relation OfficerLocation: Hilite Business Park, Calicut Job Type: Full-Time Industry: E-commerce / Customer Service Experience Required: Minimum 1 year in customer support (Amazon, Flipkart, or similar platforms preferred)Job Summary:We are seeking a proactive and customer-focused Customer Relation Officer to join our team at Hilite Business Park, Calicut. The ideal candidate will have prior experience handling customer queries in eCommerce platforms like Amazon, Flipkart, or similar, with excellent communication skills in English and Hindi. You will be the primary point of contact for customers, ensuring their issues are resolved efficiently and professionally.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, chat, or marketplace portals (Amazon, Flipkart, etc.)</li><li>Manage order-related queries, returns, replacements, refunds, and complaints effectively.</li><li>Coordinate with internal teams (warehouse, logistics, etc.) to ensure timely issue resolution.</li><li>Maintain detailed records of customer interactions and transactions.</li><li>Monitor and respond to customer feedback on marketplaces.</li><li>Ensure a high level of customer satisfaction and build strong client relationships.</li><li>Escalate unresolved issues to appropriate internal stakeholders.</li><li>Assist in process improvements related to customer support.</li></ul>Key Requirements:<ul><li>Minimum 1 year of experience in a customer support/executive role (preferably in Amazon/Flipkart or other eCommerce platforms).</li><li>Excellent verbal and written communication skills in English and Hindi (mandatory).</li><li>Good interpersonal skills and a problem-solving attitude.</li><li>Strong understanding of eCommerce order cycles, customer expectations, and online support tools.</li><li>Ability to work in a fast-paced environment and manage multiple tasks.</li><li>Proficient in basic computer applications (MS Office, Email, CRM tools, etc.)</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s Degree in any discipline.</li><li>Experience working in a B2C eCommerce environment.</li><li>Malayalam language skills (added advantage).</li></ul>Work Location:Hilite Business Park, Calicut, KeralaSalary &amp; Benefits:<ul><li>Competitive salary based on experience.</li><li>Performance-based incentives.</li><li>Friendly and growth-oriented work environment.</li></ul>Job Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;15,000.00 per monthLanguage:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Work Location: In person

Customer Relationship Officer

Join Helett Enterprise LLP and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Helett Enterprise LLP

ABOUT_COMPANY

Marketing Intern

Customer Relationship Officer