Qureos Mentor

Hemmersbach

Hemmersbach is a global service provider for the IT industry, operating in over 190 countries with more than 50 subsidiaries. The company focuses on delivering IT services exclusively for leading IT firms, emphasizing a commitment to social responsibility by allocating 20% of its profits to initiatives like the Hemmersbach Rhino Force and Hemmersbach Kids’ Family. Hemmersbach promotes open communication, teamwork, and flat hierarchies, making it one of the fastest-growing companies in the IT sector.

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 Role:
 
 
 
 
 
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 Provide day to day local/remote desktop support
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 Handle inbound calls and answer questions
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 Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
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 Printer support (Installation)
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 Conference Room support (Equipment setup and troubleshooting)
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 Network support (standard patching and cabling)
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 Ability to build relationships
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 Excellent time management skill
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 Experience in OS, Apps and H/W installation and troubleshooting depending on project products
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 Problem solving
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 Customer focus
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 Resilience
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 Analytical thinking
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 Requirements:
 
 
 
 
 
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 Knowledge of Active Directory, MS Intune, standard corporate software (VPN, AV, Office 365, etc.)
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 Familiarity with Mac OS would be a plus
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 Basic support for Mobile devices, Meeting rooms equipment, MF Printers,
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 Able to work under pressure/busy environment
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 This role is a Salary Non-exempt position with a targeted salary range of $46,100.00 USD.
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 Benefits:
 
 
 
 
 
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 Buddy program
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 Dental insurance
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 Health/ Medical insurance
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 Internal career development program
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 Life insurance
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 Onboarding program
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 Unlimited employment contract
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 Vision Insurance
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 Be part of Us:
 
 
 
 Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile &ndash; we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids&rsquo; Family. That&rsquo;s why Hemmersbach is The Social Purpose IT Company.
 
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IT Onsite Technician

Join Hemmersbach and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hemmersbach

About Company

IT Onsite Technician