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Hilton Garden Inn Charlotte Pineville

Part-Time Weekend Front Desk AgentHilton Garden Inn &mdash; Pineville, NC Department: Front Office Schedule: Weekends Only (Saturday &amp; Sunday) Status: Part-TimeAbout UsHilton Garden Inn Pineville is committed to delivering warm, welcoming, and memorable experiences to every guest. We are seeking a friendly and dependable Weekend Front Desk Agent to join our hospitality team. If you love helping people and thrive in a fast-paced environment, we&rsquo;d love to meet you!Position SummaryAs a Front Desk Agent, you will be the first point of contact for guests. You will handle check-ins, check-outs, reservations, guest inquiries, and provide exceptional customer service in accordance with Hilton brand standards.Responsibilities<ul><li>Provide outstanding guest service with a positive attitude</li><li>Greet guests, assist with check-in/check-out, and process payments</li><li>Answer phones and respond to guest inquiries promptly</li><li>Assist guests with Hilton Honors memberships and benefits</li><li>Manage reservations, room assignments, and key distribution</li><li>Maintain lobby cleanliness and hospitality area presentation</li><li>Handle guest issues or complaints with professionalism</li><li>Follow safety, security, and brand protocols</li><li>Communicate effectively with housekeeping, maintenance, and management</li></ul>Qualifications<ul><li>Previous hotel or customer service experience preferred</li><li>Strong communication and multitasking skills</li><li>Comfortable using computers and learning hotel systems</li><li>Professional appearance and friendly personality</li><li>Ability to stand for extended periods and lift up to 20 lbs</li><li>Must be reliable and punctual</li><li>Weekend availability required (Saturday &amp; Sunday)</li><li>Hilton experience or PMS system experience a plus (PEP experience ideal)</li></ul>Benefits<ul><li>Competitive hourly pay</li><li>Team-member Hilton travel discount program</li><li>Positive, supportive work environment</li><li>Opportunities for growth and additional shifts if desired</li></ul>Job Type: Part-timePay: $15.00 - $16.00 per hourWork Location: In person

Weekend Front Desk Agent

Join Hilton Garden Inn Charlotte Pineville and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hilton Garden Inn Charlotte Pineville

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Weekend Front Desk Agent