Qureos Mentor

Hilton Garden Inn Hotel

<div>POSITION PURPOSE
Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests. Clean and set tables in the outlet and perform other food service-related duties, including set up and general cleaning.
ESSENTIAL RESPONSIBILITIES<ul><li>
Greet all guests in a welcoming and friendly manner.</li><li>
Take guest food and beverage orders.
</li><li>Describe menu items, ingredients, and methods of preparation. Suggest menu products to customers.</li><li>
Clear, clean, and reset tables as needed.</li><li>
Verify customers identification and confirm it meets legal drinking age.</li><li>
Ensure that minors and intoxicated persons are not served alcoholic beverages.
</li><li>Perform opening and closing procedures, and side work duties according to station rotation assignment to ensure tables and side stands are kept stocked, tidy and clean.</li><li>
Maintain the cleanliness of the restaurant area through disposing of all waste, clearing, and cleaning all glassware, and wiping down service and preparation areas.</li><li>
Participate in the deep cleaning of the outlet.</li><li>
Operate a cash register/POS and receive payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follow all companys customer service and cash handling policies and procedures.</li><li>
Assist all guests professionally and courteously, with the highest quality of standards for customer service.</li><li>
All other duties assigned by manager or supervisor.</li></ul>
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:<ul><li>
Assist with any guest inquiry.</li><li>
Follow all company and safety and security policies and procedures.</li><li>
Report maintenance problems, safety hazards, accidents, or injuries.</li><li>
Perform other reasonable job duties as requested by direct and indirect Supervisors.
</li></ul>PHYSICAL DEMANDS<ul><li>
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.</li><li>
Must be able to work in extreme temperatures like freezers (-10&deg;F) and kitchens (+110&deg;F), possible for one (1) hour or more.</li><li>
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.</li><li>
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
</li><li>Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.</li><li>
Must be able to lift up to 45 lbs. as needed.</li><li>
Must be able to push and pull carts and equipment weighing up to 250 lbs.
</li><li>Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.</li><li>
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.</li><li>
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.</li><li>
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.</li><li>
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.</li></ul>
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:<ul><li>
Must be able to speak, read, write, and understand the primary language used in the workplace.</li><li>
Requires good communication skills, both verbal and written.</li><li>
Must have excellent leadership capability and customer relations skills.
</li><li>Must be detail oriented with outstanding organizational and communication skills.</li><li>
Must possess basic computer skills.</li><li>
Must possess basic computational ability.
</li><li>Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.</li><li>
Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.</li><li>
Self-driven and able to work independently.</li><li>
Knowledge of table and bar service.</li><li>
Knowledge of spirits, beer, wine, and flavor profiles.</li></ul>
EDUCATION
High school or equivalent education required.
EXPERIENCE<ul><li>
One to three years food service experience preferred.</li><li>
Micros POS experience preferred</li></ul>
LICENSES OR CERTIFICATIONS<ul><li>
Must be at least 21 years of age to serve alcohol.
</li><li>Safe Server Alcohol &amp; Food Handlers certification required.</li></ul>
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.</div>

RYZE Server ("Mesero/a")

<div>POSITION PURPOSE
Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests. Clean and set tables in the outlet and perform other food service related duties, including set up and general cleaning.
ESSENTIAL RESPONSIBILITIES<ul><li>
Prepare alcoholic and non-alcoholic beverages for guests and servers for table delivery.</li><li>
Take beverage and food orders at the bar. Describe menu items and suggests products to customers.</li><li>
Restock and replenish bar inventory and supplies.</li><li>
Provide opening and closing inventory of spirits.</li><li>
Ensure all liquor, beer and wine product is put away safely and always secured.</li><li>
Assist with recipe batching, ice molding, liquor infusions, washing and preparing garnishes, etc.</li><li>
Ensure that taps, coolers, and other appliances like blenders or coffee makers are clean and in working order.</li><li>
Verify customers identification and confirm it meets legal drinking age.</li><li>
Ensure that minors and intoxicated persons are not served alcoholic beverages.
</li><li>Act as a cashier for the servers when necessary.</li><li>
Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas.</li><li>
Assist servers, other bartenders, and barbacks when necessary.</li><li>
Participate in the deep cleaning of the outlet.</li><li>
Operate a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all companys customer service and cash handling policies and procedures.</li><li>
Assist all guests professionally and courteously, with the highest quality of standards for customer service.</li><li>
All other duties assigned by manager or supervisor.</li></ul>
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:<ul><li>
Assist with any guest inquiry.</li><li>
Follow all company and safety and security policies and procedures.</li><li>
Report maintenance problems, safety hazards, accidents, or injuries.</li><li>
Perform other reasonable job duties as requested by direct and indirect Supervisors.
</li></ul>PHYSICAL DEMANDS<ul><li>
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.</li><li>
Must be able to work in extreme temperatures like freezers (-10&deg;F) and kitchens (+110&deg;F), possible for one (1) hour or more.</li><li>
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.</li><li>
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
</li><li>Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.</li><li>
Must be able to lift up to 45 lbs. as needed.</li><li>
Must be able to push and pull carts and equipment weighing up to 250 lbs.
</li><li>Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.</li><li>
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.</li><li>
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.</li><li>
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.</li><li>
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.</li></ul>
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:<ul><li>
Must be able to speak, read, write, and understand the primary language used in the workplace.</li><li>
Requires good communication skills, both verbal and written.</li><li>
Must have excellent leadership capability and customer relations skills.
</li><li>Must be detail oriented with outstanding organizational and communication skills.</li><li>
Must possess basic computer skills.</li><li>
Must possess basic computational ability.
</li><li>Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.</li><li>
Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.</li><li>
Self-driven and able to work independently.</li><li>
Knowledge of table and bar service.</li><li>
Knowledge of spirits, beer, wine, and flavor profiles.</li></ul>
EDUCATION
High school or equivalent education required.
EXPERIENCE<ul><li>
One to three years high volume bar experience required.</li></ul>
LICENSES OR CERTIFICATIONS<ul><li>
Must be at least 21 years of age to serve alcohol.</li><li>
Safe Server Alcohol &amp; Food Handlers certification required.</li><li>
California RBS Certification</li></ul>
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.</div>

RYZE Bartender ("Cantinero/a ")

OverviewHILTON GARDEN INN OCONOMOWOC, WIAre you or someone you know interested in working our front desk? Engaging with a variety of travelers? Great work environment and Awesome travel benefits. Smiles required.We are looking to hire a front desk associate/night auditor.Hours: 11PM to 7AM are typical night audit hours.Currently looking for Two Night Shifts per week. Can also provide additional day shifts for additional hours. Expect 4-5 shifts per week for full time. OR 2-3 Shifts per week for part time.Join our dynamic hospitality team as a Night Auditor / Front Desk Agent, where you will be the welcoming face and vigilant guardian of our hotel during overnight hours. This energetic role combines guest relations, administrative duties, and security responsibilities to ensure a seamless experience for our guests while maintaining the safety and integrity of our property. If you thrive in a fast-paced environment, enjoy providing exceptional customer service, and possess a passion for hospitality management, this is your opportunity to shine!Responsibilities<ul><li>Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently.</li><li>Manage multi-line phone systems with professionalism, providing accurate information and directing calls appropriately.</li><li>Handle guest inquiries, requests, and complaints with enthusiasm and a solutions-oriented approach to ensure guest satisfaction.</li><li>Conduct nightly audits of hotel accounts, ensuring all transactions are accurate and properly documented.</li><li>Maintain security by monitoring CCTV surveillance, conducting patrols around the property, and controlling access points during overnight hours.</li><li>Prepare shift reports detailing guest activities, incidents, and operational updates to ensure smooth communication between shifts.</li><li>Assist with administrative tasks such as updating reservation records, processing payments, and managing guest information securely.</li></ul>Skills<ul><li>Proven experience in hospitality management or hotel operations with a focus on front desk or night audit functions.</li><li>Exceptional customer service skills with the ability to engage guests in a friendly, professional manner.</li><li>Multilingual or bilingual abilities are highly valued to connect with diverse guests effectively.</li><li>Strong knowledge of hotel management systems and multi-line phone operations.</li><li>Excellent phone etiquette and communication skills to handle guest interactions confidently.</li><li>Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.</li><li>Knowledge of guest relations best practices and hospitality standards to enhance overall guest experiences. This role offers an exciting opportunity to be an integral part of our hospitality team by delivering memorable guest experiences while ensuring operational excellence during overnight hours. We value energetic individuals who are committed to hospitality management excellence and eager to contribute to a welcoming environment for all guests.</li></ul>Pay: $14.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Night Auditor / Front Desk Agent

<div>Description:

Assists the General Manager in the functioning of the hotel. Performs repairs and preventative maintenance work to ensure the hotel maintenance quality standards are achieved and maintained.
This position also provides excellent guest service in an efficient, courteous, and professional manner; follows LBA standards of friendly hospitality while adhering to guidelines and procedures.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.<ul><li>
Two years as a maintenance technician or similar position</li><li>
HVAC and Pool Maintenance certifications preferred</li></ul>
SUMMARY OF ESSENTIAL JOB FUNCTIONS<ul><li>
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.</li><li>
Must be able to push or pull 100 pounds unassisted and lift and/or carry 60 pounds unassisted.</li><li>
Must be able to stand for eight hours, bend, stretch, reach, climb ladders, crawl, kneel and be low to the ground when necessary, sometimes for extended periods of time.</li><li>
Must be able to communicate with other associates and/or guests.</li><li>
Must be able to see and hear.</li></ul>
Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:<ul><li>
The methods, practices, tools, equipment, and materials used in a variety of building and mechanical trades.</li><li>
Occupational hazards in the use of power tools and equipment, and of necessary safety precautions.</li><li>
Repairs and maintenance of furniture and fixtures within the hotel.</li><li>
Safety and security measures. Report or correct any hazardous conditions observed immediately.</li><li>
Guidelines for training checklist of areas to be maintained.</li><li>
Procedures for emergencies (Person In Charge).</li><li>
Working knowledge of preventative maintenance, electrical, HVAC, and plumbing.</li><li>
Basic computer knowledge</li></ul>
Skills:<ul><li>
Supervise, perform and document preventative maintenance program according to The Company and brand standards.</li><li>
Follow and manage using The Company procedures and policies.</li><li>
Must be organized to maintain logs, bibles, checklists on schedule.</li><li>
Ability to perform preventative maintenance and repairs as well as general maintenance on property grounds.</li><li>
Use and care of hand and power tools and equipment appropriate to the area assignment.</li><li>
Assist with guest issues, be professional and maintain a hospitable caring attitude.</li><li>
Maintain guest privacy.</li></ul>
Abilities:<ul><li>
Diagnose malfunctions and defects in mechanical and similar equipment and to determine adequate corrective measures.</li><li>
Perform general minor repairs to in house plumbing, electrical, refrigeration, kitchen equipment and HVAC systems.</li><li>
Ability to assign and supervise the work of a few less experienced workers.</li><li>
Communicate effectively with staff and upper management.</li><li>
Practice Safety Standards at all times.</li><li>
Must be able to work as a team member.</li><li>
Work within the budgetary guidelines. Able to understand the importance of cost saving without sacrificing service.</li><li>
Remain service centric.</li><li>
Communicate professionally with guests and co-workers.</li></ul>
SPECIFIC RESPONSIBILITIES<ul><li>
Diagnose malfunctions and defects in mechanical and similar equipment and to determine adequate corrective measures.</li><li>
Maintain facility using consistent preventative maintenance guidelines: check and ensure repairs are made to plumbing systems, electrical systems, building interior and exterior.</li><li>
Respond to work orders in a timely manner.</li><li>
Train all maintenance staff and other designated associates in the responsibilities and safety.</li><li>
Work with associates regarding their role in the upkeep, safety and security of the property.</li><li>
Maintain all paperwork in accordance with LBA standards.</li><li>
Ensure maintenance department and applicable staff have sufficient tools to do their jobs daily.</li><li>
All other duties as assigned and within the realm of physical capabilities.</li></ul>
WORKING CONDITIONS/SPECIAL REQUIREMENTS<ul><li>
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.</li><li>
Standing, walking for long periods of time while maintaining a friendly professional image.</li><li>
May be required to spend long periods of time outdoors in heat/cold.
</li><li>May be required to work any day/shift, including nights and weekends.</li></ul>
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.</div>

Lead Maintenance Technician

<div>Hourly range $19.60-$20.40. 
Job Title: Housekeeper / Room Attendant / Suite Attendant
Full time employees are eligible for these benefits:
<ul><li>401k</li><li>
Dental Insurance</li><li>
Health Insurance</li><li>
Holidays</li><li>
Sick Leave</li><li>
Vacation</li></ul>
Department: Housekeeping
Reports to: Housekeeping Manager
Position Summary: The purpose of the Housekeeper/Guestroom Attendant/Suite Attendant is to maintain cleanliness of all guestrooms according to brand specifications and quality standards.
Essential Functions
Rooms and Inventory<ul><li>
Thoroughly cleans all assigned rooms within prescribed Brand Standard guidelines.</li><li>
Maintains the inventory of every item placed in guestrooms.</li><li>
Communicates status of cleaned rooms to Housekeeping Supervisor.</li><li>
Reports any lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.</li><li>
Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.</li><li>
Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, sleep-outs, damage in the rooms, etc. to the Housekeeping Supervisor.</li></ul>
Safety<ul><li>
Uses all authorized cleaning agents properly and safely.</li><li>
Follows proper key control procedures.</li></ul>
Miscellaneous<ul><li>
Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co-workers, and management.</li><li>
Follows proper handling procedures for dirty rags/linens.</li><li>
Restocks and maintain housekeeping cart.</li><li>
Assists Guests with questions and requests.</li><li>
Adheres to proper grooming and dress codes for the department.</li><li>
Able to carry out hotel emergency procedures.</li><li>
Performs all other duties as directed, developed, or assigned.</li><li>
Arrives for assigned shift on time.</li></ul>
Knowledge and Critical Skills/Expertise<ul><li>
Language Skills: Must be able to understand the proper use of equipment and chemicals and verbal instructions.</li><li>
Technical Skills: Knowledge of proper cleaning agent handling and safety procedures.</li><li>
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.</li><li>
Certificates, Licenses, Registrations: No requirements.</li><li>
Other Skills and Abilities: Able to operate equipment such as, but not limited to, garbage disposal, vacuum cleaner, self-cleaning oven, icemaker, and dishwasher. Ability to work flexible hours including evenings, weekends, and holidays.</li></ul>
Experience<ul><li>
No educational requirement.</li></ul>
Environmental Conditions<ul><li>
Regularly works near moving mechanical parts</li><li>
Regularly works in outside weather conditions</li><li>
Regularly exposed to vibration</li><li>
Frequently exposed to fumes or airborne particles, and toxic or other chemicals</li><li>
The noise level in the work environment is usually loud</li></ul>
Physical Demands<ul><li>
Seeing &ndash; Must be able to see well enough to read reports, drive, and use a computer.</li><li>
Hearing &ndash; Must be able to hear well enough to communicate on the phone and in person.</li><li>
Standing/Walking/Mobility &ndash; Must be able to stand to operate office machinery. Must be able to move between departments.</li><li>
Climbing/Stooping/Kneeling &ndash; Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.</li><li>
Lifting &ndash; Must be able to lift up to 25 pounds.</li><li>
Fingering/Grasping/Feeling &ndash; Must be able to write (sign keys in/out, fill out work orders, etc.).</li></ul>
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
FLSA: non-exempt
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. 
 
Brand: Hilton Garden Inn
 
Address: 6878 Hollister Ave Goleta, CA - 93117
 
Property Description: 124 - 6878 Hollister Ave, Goleta, CA
 
Property Number: 124</div>

Housekeeper / Room Attendant

<div><div>Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.</div>
<div></div>
<div>From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company&rsquo;s services. In return you will be given opportunities to grow and advance in your career.</div> 
<div></div>
<div>
<div></div><div><div>Primary Responsibilities</div>
<ul><li>Loading housekeeping carts with all necessary supplies</li></ul>
<ul><li>Turns off all electricity (heating or cooling set to fan or cool setting)</li></ul>
<ul><li>Strips all beds in checked-out rooms &amp; drops all dirty linens to the laundry before any cleaning is done
</li></ul><ul><li>Turns off all lights, strips beds, &amp; drops all dirty linens to the laundry on all new checked-out rooms immediately
</li></ul><ul><li>Cleans the cart &amp; ensures that all bottles are correctly labeled</li></ul>
<ul><li>Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes.</li></ul>
<ul><li>Obtains executive housekeeper&rsquo;s signature on his/her work assignment sheet</li></ul>
<ul><li>Vacuums &amp; sweeps carpets &amp; floors</li></ul>
<ul><li>Dust &amp; clean room decorations, appliances, &amp; structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
</li></ul><ul><li>Clean showers, tubs, sinks, and bathroom items; removes used guest amenities &amp; supplies</li></ul>
<div>&bull; Inspect rooms for safety hazards &amp; for the operating conditions of equipment &bull; Check for damaged linens</div>
<ul><li>Report lost &amp; found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
</li></ul><ul><li>Prepare rooms for guest arrivals &amp; responds to special guest requests (i.e. delivering newspapers or cleaning a spill)</li></ul>
<ul><li>Maintain cleanliness of storage rooms &amp; stocks cart
</li></ul><ul><li>Remove &amp; empties linens from housekeeping cart into laundry cart &amp; sends to laundry</li></ul>
<ul><li>Record room status on work assignment sheets</li></ul>
<ul><li>Other duties as assigned</li></ul>
<div></div>
<div>Education/Experience</div>
<ul><li>Previous housekeeping experience required</li></ul>
<ul><li>Attention to detail</li></ul>
<ul><li>Previous customer service experience</li></ul>
<ul><li>Ability and flexibility to work weekends and holidays</li></ul>
</div>
</div><div></div><div>Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div>

Hotel Room Attendant

<div><div>Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.</div>
<div></div>
<div>From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company&rsquo;s services. In return you will be given opportunities to grow and advance in your career.</div>
<div></div>
<div>Kana Hotel Group is proud to offer the following benefits:</div>
<ul><li>Medical</li>
<li>Vision</li>
<li>Dental</li>
<li>401K</li>
<li>Immediate Pay- earned wage access!</li>
<li>Vacation time</li>
<li>Sick time</li>
<li>Holiday pay</li>
<li>Bonus opportunities</li>
<li>Brand-specific employee discounts</li>
<li>Long term/short term disability</li>
<li>Life insurance</li>
</ul>
<div></div><div><div><div>Primary Responsibilities</div>
<ul><li>Greet guests and perform check-in/out procedures</li></ul>
<ul><li>Follow all cash and credit card procedures required by hotel and brand standard</li></ul>
<ul><li>Check house count to determine the rooms available for the day</li></ul>
<ul><li>Review credit limit exception report &amp; gets additional approval if necessary</li></ul>
<ul><li>Check expected departures for today &amp; clears checkouts or extends stays after check out time</li></ul>
<ul><li>Update housekeeping room status when received from housekeeping</li></ul>
<ul><li>Balance departments from daily activity report at the end of shift</li></ul>
<ul><li>Performs cashier shift change when cash is in balance</li></ul>
<ul><li>Explain any of the hotel&rsquo;s promotional items to each guest checking in &amp; gives them to any guest who requests them</li></ul>
<ul><li>Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations</li></ul>
<ul><li>Respond promptly to any guests&rsquo; inquiries or complaints; Offers alternate solution if guest demand cannot be met</li></ul>
<div>&bull; Demonstrate commitment to servicing the guest by being hospitable and accommodating &bull; Document any guest accidents by completing the accident report form</div>
<ul><li>Ability and flexibility to work various shifts including evenings, weekends, and holidays</li></ul>
<div></div>
<div>Education/Experience</div>
<ul><li>High School diploma or GED preferred</li></ul>
<ul><li>One year hospitality experience required</li></ul>
<ul><li>Customer service experience required</li></ul>
<ul><li>Experience handling cash and credit card procedures</li></ul>
<ul><li>Attention to detail</li></ul>
<ul><li>Knowledge of the hotel layout, all amenities offered, and all procedures &amp; organization.</li></ul>
<ul><li>Knowledge of local geographic area knowledge, area businesses &amp; services, major highway/street information, and community events &amp; attractions.</li></ul>
</div>
</div><div></div><div>Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div>

Guest Service Representative Part-time 3pm-11pm

Join Hilton Garden Inn Hotel and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.