Qureos Mentor

Hilton Garden Inn Hotel

<div><div><div>This role of Sales Manager features a base salary plus commission</div></div>
POSITION PURPOSE
As a Sales Manager you will be responsible for developing new accounts, maintaining existing accounts, implementing sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction, and meeting and exceeding forecasted and budgeted revenue goals.
ESSENTIAL RESPONSIBILITIES<ul><li>
Manage group and transient accounts to maximize business potential.</li><li>
Negotiate group and transient business and contracts that meet or exceed hotel revenue goals</li><li>
Negotiate contracts, ensuring that all pertinent aspects of solicitation and closing are complete and documented</li><li>
Make on-site and field presentations to prospective clients.</li><li>
Actively pursue new clients through creative/innovative sales techniques and aggressive prospecting.</li><li>
Identify opportunities to up sell customer through food &amp; beverage offerings, room upgrades, AV and lighting upgrades and spa services, if applicable.</li><li>
Drive strategies to develop long term business relationships and repeat business</li><li>
Enthusiastically and proactively sale the Hotel concept to group and catering prospects in a way that best illustrates the identity of the brand as innovative and new</li><li>
Prospect for new group business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.</li><li>
Develop long term business relationships and consistently book repeat business.</li><li>
Attend tradeshows, make on-site field presentations, and outside sales calls to prospective clients.</li><li>
Conduct unique site inspections that create a WOW experience for the customer.</li><li>
Create customized Menus and proposals, etc.</li><li>
Respond to all customer inquiries within 24 hours or sooner.</li><li>
Maintain accurate information on all bookings, specifically program details, client correspondence, traces, and to-do lists</li><li>
Produce and distribute accurate group resumes within timeframe set by hotel</li><li>
Provide client support to include processing client leads, investigating hotel and preferred guest program issues, and acquiring or sending collateral materials.</li><li>
Provide hotel support to include following up on outstanding responses, calling, faxing, and emailing clients with responses and answering requests.</li><li>
Report generation as needed.</li><li>
Maintains liaison with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.</li><li>
Be an active part of the property team supporting and developing the desired Azul Hospitality culture.</li><li>
Drive product quality and a unique guest experience at every opportunity</li><li>
Take pride in the overall look and feel of the hotel never walking past something out of place</li><li>
Maintain a refreshing attitude focused on positive friendly interactions with guests and staff</li><li>
Develop and maintain strong interdepartmental relationships and open communication lines to assure efficient transfer of information.</li><li>
Schedule meetings and business group activities at the hotel.</li><li>
Be familiar with all company policies and benefits.</li></ul>
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:<ul><li>
Assist with any guest inquiry.</li><li>
Follow all company and safety and security policies and procedures.</li><li>
Report maintenance problems, safety hazards, accidents, or injuries.</li><li>
Perform other reasonable job duties as requested by direct and indirect supervisors.</li></ul>
PHYSICAL DEMANDS<ul><li>
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.</li><li>
Must be able to sit at a desk for up to four (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.</li><li>
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.</li><li>
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.</li><li>
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.</li><li>
Must be able to lift up to 45 lbs. as needed.</li><li>
Must be able to push and pull carts and equipment weighing up to 250 lbs.</li><li>
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.</li><li>
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.</li><li>
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.</li><li>
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.</li><li>
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.</li><li>
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.</li><li>
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.</li></ul>
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:<ul><li>
Must be able to travel on occasion, as needed.</li><li>
Must be able to speak, read, write, and understand the primary language used in the workplace.</li><li>
Requires good communication skills, verbal, written and electronic.</li><li>
Considerable knowledge of complex mathematical calculations and computer programs.</li><li>
Must have excellent leadership capability and customer relations skills.</li><li>
Must be detail oriented with outstanding organizational and communication skills.</li><li>
Must possess intermediate computer skills.</li><li>
Must Possess basic computational skills.</li><li>
Knowledge of computer programs, math skills as well as budgetary analysis capabilities required.</li><li>
Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.</li><li>
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.</li><li>
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.</li><li>
Self-driven and able to work independently</li><li>
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail</li><li>
Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.</li></ul>
EDUCATION<ul><li>
High school or equivalent education required.</li><li>
Bachelors degree and/or equivalent level of education.</li></ul>
EXPERIENCE<ul><li>
One to two years of Sales experience in hospitality industry preferred.</li></ul>
LICENSES OR CERTIFICATIONS
Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.</div>

Sales Manager ("Gerente de Ventas")

<div>Description: 
Job Summary: 
We are seeking a reliable and skilled Part-Time Maintenance Engineer to support the overall upkeep, safety, and functionality of the property. This role is responsible for performing routine maintenance, troubleshooting issues, and ensuring all equipment and facilities are operating efficiently. The ideal candidate is hands-on, responsive, and committed to maintaining a high standard of service.
Schedule:<ul><li>
Part-time: 20&ndash;30 hours per week</li><li>
Must be available to work nights, weekends, and holidays</li></ul>
Key Responsibilities:<ul><li>
Perform general maintenance and repairs (plumbing, electrical, HVAC, carpentry, etc.)</li><li>
Respond promptly to maintenance requests and emergency situations</li><li>
Conduct routine inspections of equipment, systems, and building areas</li><li>
Maintain preventative maintenance schedules</li><li>
Ensure all work is completed in compliance with safety standards and regulations</li><li>
Assist with room turns and public area upkeep as needed</li><li>
Maintain tools, equipment, and maintenance logs</li></ul>
Requirements:

 Qualifications:<ul><li>
Prior maintenance or engineering experience preferred (hospitality experience a plus)</li><li>
Basic knowledge of electrical, plumbing, HVAC, and general building systems</li><li>
Ability to troubleshoot and resolve issues efficiently</li><li>
Strong attention to detail and time management skills</li><li>
Ability to work independently with minimal supervision</li><li>
Must be able to lift, push, and pull up to 50 lbs and stand for extended periods</li></ul>
Additional Requirements:<ul><li>
Flexible schedule with required availability for nights, weekends, and holidays</li><li>
Strong communication and teamwork skills</li><li>
Commitment to providing a safe and well-maintained environment for guests and team members</li></ul></div>

Part-Time Maintenance Engineer

<div>Hilton Garden Inn of Overland Park is currently hiring for a full-time Hotel Restaurant Cook to join our food service team in the Overland Park, KS area. This cooking position earns a competitive wage of $15/hour.
In addition to competitive pay and our casual, supportive culture, we offer our Hotel Restaurant Cooks the following benefits:<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
A 401(k)</li><li>
Discounts on hotel rooms</li></ul>
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon! 
DAY-TO-DAY
This entry-level food service position is full-time. We offer two shift options for you to choose from: 5 am - 12 noon or 4 pm - 11 pm.
As a Hotel Restaurant Cook, you are the engine that makes our hotel restaurant run. You enthusiastically prepare breakfast or dinner items and ensure that food is ready and cooked properly in a timely manner. In the morning, you make sure the breakfast buffet line is prepped. You can be found cooking made-to-order items, such as omelets, french toast, and pancakes. You have a thorough knowledge of our menu, which comes in handy as you prepare food for our guests.
Always meticulous, you take charge of completing daily cleaning and sanitation checklists while following all safety procedures. You also maintain a well-functioning kitchen environment by keeping things well stocked and organized. As a crucial part of our food service team, you find great fulfillment in making good food and contributing to our guests' experience! 
ABOUT HILTON GARDEN INN OF OVERLAND PARK
Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable.
Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Working together is the foundation of our success, and one of the reasons our team loves coming to work here! 
OUR IDEAL HOTEL RESTAURANT COOK<ul><li>
Effective - enjoys working in a fast-paced environment</li><li>
Attentive to detail - able pay attention to details when cooking made-to-order foods</li><li>
Team player - works well with others</li><li>
Self-motivated - sees what needs to be done and does it</li></ul>
If this sounds like you, keep reading! 
REQUIREMENTS<ul><li>
Ability to obtain a food handler's permit</li></ul>
If you meet the above requirements, we need you. Apply today to join our food service team in this cooking position!
Location: 66211</div>

Hotel Restaurant Cook

Job Summary Join our dynamic hospitality team as a Hotel Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. This energetic role offers the opportunity to ensure seamless guest experiences, maintain hotel security, and uphold our high standards of hospitality. As a Night Auditor, you will oversee front desk operations, handle guest inquiries with professionalism, and perform essential accounting and auditing tasks to close out the day&rsquo;s business. Your positive attitude and attention to detail will help create a welcoming environment for our guests while supporting smooth hotel functioning through the night.Responsibilities<ul><li>Greet and assist guests arriving or departing during overnight hours with exceptional customer service and professionalism</li><li>Manage front desk operations, including check-ins, check-outs, and handling guest requests efficiently</li><li>Conduct nightly audits of financial transactions, reservations, and billing records to ensure accuracy and completeness</li><li>Maintain security by monitoring CCTV surveillance, inspecting premises, and controlling access to the hotel property</li><li>Respond promptly to guest inquiries via phone or in person, providing information about hotel amenities and local attractions</li><li>Prepare detailed shift reports, incident logs, and financial summaries for management review</li><li>Collaborate with housekeeping and maintenance teams to address any overnight issues or guest needs promptly</li></ul>Skills<ul><li>Strong background in hospitality management and hotel operations with prior hotel experience preferred (PEP experince is a plus)</li><li>Excellent customer service skills with a friendly, approachable demeanor</li><li>Bilingual or multilingual abilities are highly desirable for serving diverse guests effectively</li><li>Proficiency in front desk procedures, including multi-line phone systems and phone etiquette</li><li>Knowledge of night audit processes and hotel management software systems</li><li>Exceptional guest relations skills with a focus on creating memorable experiences</li><li>Ability to handle sensitive situations discreetly while maintaining professionalism during late-night hours</li></ul>This role is perfect for motivated individuals passionate about hospitality who thrive in fast-paced environments. We value energetic team players dedicated to delivering top-tier guest experiences while ensuring operational excellence through the night. Join us in creating welcoming atmospheres that leave lasting impressions!Pay: $16.00 per hourWork Location: In person

Hotel Night Auditor

<div>At Hilton Garden Inn in Layton, UT, hospitality and customer service are at the forefront of everything we do! Our dedicated team is hiring a full- or part-time Guest Services Representative to become the newest smiling face behind our front desk. You'll be helping guests and supporting efficient operations while earning $12.00 - $15.00/hour (depending on experience). Keep reading to learn more reasons why you should join our uplifting and tight-knit team! 
WHAT WE OFFER:
Our Guest Services Representative enjoys the following:<ul><li>
Hilton team member travel program</li><li>
401(k) with a 4% company match</li><li>
Health, dental, and vision insurance - full-time only</li></ul>
We also offer flexible full- or part-time schedules during the hours of 7:00 am to 3:00 pm and/or 3:00 pm to 11:00 pm. 
YOUR CORE CONTRIBUTIONS:
You'll play an important part on our hospitality team by assisting guests, providing professional customer service, and helping keep our hotel a top destination. Here's a closer look:<ul><li>
Warmly greeting guests, assigning rooms, and ensuring efficient check-in and check-out at our front desk</li><li>
Blocking room reservations and accommodating special requests as needed</li><li>
Accurately handling cash, credit, and check payments</li><li>
Completing daily checklists and auditing group guest accounts</li><li>
Assisting with general hotel upkeep as needed, including doing laundry, driving the shuttle van, and cleaning the front desk area</li><li>
Upholding our hospitality values and high service standards</li></ul> 
MUST-HAVES:<ul><li>
Friendly, positive, and welcoming personality</li><li>
Excellent communication, interpersonal, and customer service skills</li><li>
Ability to stand and walk for extended periods and be exposed to cleaning chemicals</li></ul>
Computer skills would be handy, as you will be using our brand's property management system. 
ABOUT OUR HOTEL:
Conveniently located in close proximity to the Davis Conference Center and a plethora of restaurants, Hilton Garden Inn Layton offers the perfect balance of work and leisure. We take pride in offering all the amenities needed to make our guests' stay comfortable and enjoyable. Our Great American Grill serves delicious meals for breakfast, lunch, and dinner, and our indoor pool and whirlpool are perfect for relaxing after a long day.
We believe in investing in our employees and offer numerous opportunities for growth and advancement within our organization. Whether you're just starting your career or looking to take the next step, our hotel provides a supportive environment that encourages learning and development! 
APPLY IN UNDER 3 MINUTES:
We value your time and made it easy to apply for this customer service position with our short initial application. Fill it out today and take the first step towards becoming our friendly new full- or part-time Guest Services Representative!</div>

Guest Services Representative

Job Summary Energize the atmosphere as a vibrant and personable Bartender, delivering exceptional service in a dynamic hospitality environment. You will craft and serve beverages with flair, engage with guests to create memorable experiences, and uphold the highest standards of food safety and customer satisfaction. Your enthusiasm and professionalism will contribute to a lively, welcoming space where guests feel valued and eager to return. This role offers a fantastic opportunity to showcase your mixology skills, develop your hospitality expertise, and be an integral part of a thriving team.Duties<ul><li>Prepare and serve a variety of alcoholic and non-alcoholic beverages efficiently while maintaining quality standards.</li><li>Engage with guests in a friendly, energetic manner to enhance their overall experience.</li><li>Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling.</li><li>Ensure compliance with food safety regulations and proper food handling procedures during serving.</li><li>Maintain cleanliness of bar area, glassware, utensils, and equipment to uphold hygiene standards.</li><li>Monitor inventory levels, restock supplies, and assist in ordering stock as needed.</li><li>Handle cash transactions accurately, including cashiering duties and retail math calculations.</li><li>Support nightclubs, banquet events, catering functions, or food service operations as required.</li><li>Demonstrate excellent time management skills to handle multiple orders efficiently during busy periods.</li><li>Promote sales by recommending drinks and upselling specials to maximize revenue opportunities.</li></ul>Experience<ul><li>Prior experience working as a bartender in fine dining establishments or high-energy nightlife venues such as nightclubs or bars.</li><li>Proven ability to serve responsibly in environments requiring strict adherence to alcohol serving laws.</li><li>Familiarity with POS systems like Aloha POS and Micros POS for smooth order processing.</li><li>Experience in food industry roles involving food handling, catering, or banquet service is highly desirable.</li><li>Strong customer service skills with the ability to connect with diverse guests in fast-paced settings.</li><li>Basic math proficiency for cash handling, retail math calculations, and managing tabs accurately.</li><li>Knowledge of brewing techniques or hospitality industry standards is a plus. Join us if you&rsquo;re passionate about creating lively social spaces where great drinks meet exceptional service!</li></ul>Pay: $10.00 - $13.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Bartender

<div>What we offer:<ul><li>
Health, Dental, Vision and other benefits available after 60 days</li><li>
DailyPay</li><li>
401k</li><li>
Paid Training</li><li>
Paid PTO</li><li>
Referral program</li><li>
Discounts at all Kinseth Hotel Corporation hotels and restaurants</li></ul> 
SUMMARY
Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar by performing the following duties. 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.<ul><li>
Takes order from customers or servers and suggestively sells beverages/food to guests.</li><li>
Uses a shot glass/jigger or automatic pourer to mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks within recipe guidelines.</li><li>
Uses good judgment in not serving alcohol to intoxicated patrons.</li><li>
Ensures compliance with state laws by maintaining a &quot;bar time&quot; that is 15 minutes fast. Makes sure that all drinks are removed from the bar and tables by the state's legal time.</li><li>
Cards all patrons that appear to be under the legal drinking age and refuses to serve alcohol to minors.</li><li>
Serves non-alcoholic beverages, mixed drinks, wine and draught or bottled beer in a friendly courteous manner to ensure guest satisfaction.</li><li>
Collects money for food and drinks served and accurately makes change using prescribed cash handling procedures.</li><li>
Orders or requisitions liquors and supplies.</li><li>
Arranges bottles and glasses to make attractive display.</li><li>
Slices and pits fruit for garnishing drinks.</li><li>
Replenishes bar snacks such as chips, pretzels, and nuts.</li><li>
Cleans and maintains an organized work area.</li></ul> 
KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. 
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. 
CERTIFICATES, LICENSES, REGISTRATIONS: Certification in alcohol awareness either prior to hire or immediately after hire. 
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, grasp or type; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, bend or twist. The employee is occasionally required to climb or balance and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

 
Brand: Hilton Garden Inn
 
Address: 1325 Dickenson Ave Ames, IA - 50014
 
Property Description: 114 Hilton Garden Inn
 
Property Number: 114</div>

Join Hilton Garden Inn Hotel and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hilton Garden Inn Hotel

About Company

Sales Manager ("Gerente de Ventas")

Part-Time Maintenance Engineer

Hotel Restaurant Cook

Hotel Night Auditor

Guest Services Representative

Bartender

Bartender