Qureos Mentor

Hilton Garden Inn Hotel

<p>Assistant Front Desk Manager</p><p>The Aikens Group and the Hilton Garden Inn Winchester are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry.</p><p>The Assistant Front Office Manager represents the hotel to the guest throughout all stages of the guest&rsquo;s stay. Responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and revenue optimization. Front Desk agent must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail oriented.</p><p>The responsibilities and expectations of a Guest Service Agent:</p><p>&middot; Facilitates the overall operation of the front desk while delivering a welcoming and problem-free stay</p><p>&middot; Acts as a manager when the AGM is out of the building.</p><p>&middot; Demonstrate a high level of customer service at all times</p><p>&middot; Ensure the pleasant and accurate experience for Guests, from booking reservations, both check in/out, and all necessary processing of charges and payments</p><p>&middot; Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</p><p>&middot; Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</p><p>&middot; Ensure that Management and other shifts are kept fully aware of any relevant feedback from guests and, or, other departments</p><p>&middot; Handle cash and credit card transactions accurately and securely.</p><p>&middot; Be familiar with all events, functions and groups as well as the hotel brand, product and surrounding area.</p><p>&middot; Worm closely with Housekeeping to ensure room statuses are up to date.</p><p>&middot; Coordinate requests for maintenance and repairs.</p><p>&middot; Attend appropriate training courses and meetings, when required</p><p>&middot; Comply with hotel security, fire regulations and all health and safety legislation</p><p>&middot; Act in accordance with policies and procedures when working with front of house equipment and property management systems</p><p>&middot; Follow company brand standards</p><p>&middot; Assist other departments, as necessary</p><p>Qualifications include:</p><p>&middot; Flexibility in schedule. Some evenings, weekends and holidays required.</p><p>&middot; The ability to stand for an 8-hour shift.</p><p>&middot; Previous experience in a customer-focused industry</p><p>&middot; Positive attitude and good communication skills</p><p>&middot; Commitment to delivering a high level of customer service</p><p>&middot; Excellent grooming standards</p><p>&middot; Calm, efficient, and organized with great attention to detail</p><p>&middot; Ability to multi-task while maintaining a positive attitude when working with a Guest</p><p>&middot; Professional manner with an emphasis on hospitality and guest service</p><p>&middot; Ability to work on your own and as part of a team</p><p>Join our family and reap great benefits of being a team member!</p><p>Competitive Pay and Benefits</p><p>&middot; Competitive pay based on experience</p><p>&middot; Direct Deposit</p><p>&middot; Annual cost of living adjustments.</p><p>&middot; Incentive Programs for Superior Performance</p><p>&middot; Employment Referral Incentives</p><p>&middot; Employee Discounts at Hilton, Marriott and Choice and Aikens Group Hotels</p><p>&middot; Holiday pay</p><p>&middot; Vacation pay</p><p>&middot; Bereavement pay</p><p>&middot; Flexible schedules</p><p>&middot; Insurance &ndash; Health, Dental, Vision, MD Live</p><p>&middot; 401K</p><p>&middot; Discounts at Health and Wellness clubs</p><p>&middot; Christmas Bonus</p><p>Top of the line training and advancement opportunities:</p><p>&middot; Opportunities for advancement and pay increases through a tiered pay program. The more you learn the more you earn. Our Tiered pay program allows you to cross train in different departments and earn an increase in your pay based on your knowledge, training completion, and desire to grow.</p><p>&middot; Future Employment Growth Opportunities.</p><p>&middot; Opportunity to be enrolled in a Management Training Programs</p><p>Culture:</p><p>The Aikens Group believes its employees are the strength of our company&rsquo;s foundation. Everyone&rsquo;s efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come.</p><p>The Aikens Group feels that an employee/employer connection is a relationship. It is both party&rsquo;s responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.</p><p>Our Mission</p><p>We build strong relationships with our partners by delivering quality products and exceptions service with integrity. We strive to maintain a quality of life and work-life balance to our team members, who are the cornerstone of our success.</p><p>Our Vision</p><p>To be the trusted resource for development in our community.</p><p>Job Type: Full-time</p><p>Pay: From $15.75 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Assistant Front Desk Manager

<div>Overview:
<div><b>
Opportunity: Maintenance Technician</b></div><div></div><div><br>
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.</div><div></div><div><b><br>
Your Growth Path</b></div><div>
Engineer - Engineering Supervisor - Chief Engineer</div><div></div><div><b><br>
Your Focus</b></div><br>
<div></div><ul><li>
Assist with preventative maintenance and complete work orders related to replacing and repairing ceiling tiles, sheet-rock and wallpaper.</li><li>
Install or repair sheetrock and other wall coverings.</li><li>
Paint designated areas and items.</li><li>
Replace basic electrical fixtures, light switches, receptacles, light bulbs and fixtures.</li><li>
Perform minor plumbing functions.</li><li>
Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.</li><li>
Follow Service Recovery Guidelines.</li><li>
Maintain the curb appeal including but not limited to snow removal, lawn care, gardening and trash removal.</li><li>
Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li><li>
Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.</li><li>
Perform other duties as requested by management.</li></ul><div><b>
Your Background and Skills</b></div><br>
<div></div><ul><li>
High School diploma and Trade school course work in related field preferred.</li><li>
Previous maintenance experience or equivalent training required.</li></ul><div><b>
Work Context</b></div><br>
<div></div><ul><li>
Work schedule varies and may include working on holidays and weekends and alternate shifts.</li><li>
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing.</li></ul><div><b>
What We Believe</b></div><div><br>
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</div>
About Us :
<div>
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.</div><div></div><div><br>
To see other opportunities at this location, click here.</div></div>

Maintenance Technician

Join Hilton Garden Inn Hotel and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hilton Garden Inn Hotel

About Company

Assistant Front Desk Manager

Maintenance Technician