Qureos Mentor

Hilton Home2 Suites

Overview Join our dynamic hospitality team as a Night Auditor, where your energy and attention to detail will ensure seamless overnight operations at our vibrant hotel or resort. In this pivotal role, you will serve as the first point of contact for guests arriving during the night, manage front desk responsibilities, and uphold exceptional guest services while maintaining accurate financial records. Your proactive approach will contribute to a welcoming environment and smooth overnight functioning, setting the tone for guest satisfaction and operational excellence.Duties<ul><li>Oversee nightly front desk operations, including check-ins, check-outs, and guest inquiries with professionalism and warmth.</li><li>Conduct detailed nightly audits of all financial transactions, ensuring accuracy in billing, reservations, and account balances.</li><li>Manage multi-line phone systems to answer guest calls promptly, providing information or directing inquiries to appropriate departments.</li><li>Maintain security protocols by monitoring CCTV surveillance and conducting safety checks of the premises during overnight hours.</li><li>Prepare comprehensive shift reports, incident logs, and audit documentation to ensure seamless communication with daytime staff.</li><li>Handle guest requests and resolve issues efficiently to foster positive guest relations and uphold high standards of customer service.</li><li>Verify room occupancy and update reservation systems accurately to reflect current status.</li><li>Assist with administrative tasks such as balancing cash drawers, processing payments, and managing guest accounts.</li></ul>Skills<ul><li>Strong background in hospitality management with experience in hotel operations or resort environments.</li><li>Excellent customer service skills with a friendly demeanor and a focus on guest satisfaction.</li><li>Bilingual or multilingual abilities are highly desirable to communicate effectively with diverse guests.</li><li>Proficiency in hotel management software and multi-line phone systems is essential for efficient operations.</li><li>Knowledge of night audit procedures, front desk operations, and guest services best practices.</li><li>Exceptional phone etiquette and communication skills to handle guest inquiries professionally.</li><li>Ability to work independently during overnight shifts while maintaining alertness and attention to detail.</li><li>Experience in hotel or hospitality industry roles that emphasize guest relations and security protocols. Embark on a rewarding career where your enthusiasm meets professionalism! We value energetic individuals committed to delivering outstanding hospitality experiences around the clock. Join us in creating memorable stays for our guests while advancing your skills in a lively, supportive environment!</li><li>Flexible and willing to work additional shifts, including AM and PM shifts, as business needs require.</li></ul>Job Type: Part-timePay: $17.00 per hourBenefits:<ul><li>Employee discount</li><li>Free parking</li></ul>Experience:<ul><li>Hotel: 1 year (Preferred)</li></ul>Work Location: In person

Weekend Part-Time Night Auditor

<div>What we offer:<ul><li>
Health, Dental, Vision and other benefits available after 60 days</li><li>
DailyPay</li><li>
401k</li><li>
Paid Training</li><li>
Paid PTO</li><li>
Referral program</li><li>
Discounts at all Kinseth Hotel Corporation hotels and restaurants</li></ul> 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.<ul><li>
Reinforces standards for hotel personnel administration and performance in compliance with KHC policies/procedures, state, federal and local laws; standards on service to patrons, room rates, advertising, publicity, sales goals, credit, food selection (depending on business unit) and service, and type of patronage to be solicited.</li><li>
Oversees and manages the business unit's overall financial performance including but not limited to: Revenue Management, Accounts Payable, Accounts Receivable, Payroll, Cash Handling and Purchasing and communicates with corporate support staff as needed.</li><li>
Develops and manages operating budgets in conjunction with subordinate managers and Director of Operations.</li><li>
Ensures compliance with franchise agreements through regular inspections of the quality and service programs, franchise required reports are accurate filed on time, new standards and capital needs are addressed and the guest relations cases are answered in a timely manner.</li><li>
Monitors the recruitment, hiring, training, development and orientation of all hotel employees. Oversees employee relations and provides leadership for all staff members.</li><li>
Oversees and ensures compliance on safety training and programs such as MSDS status, lock out tag out, safety committees, blood-borne pathogens, prevention, fire/tornado procedures and general safety.</li><li>
Controls funds, authorizes expenditures, and assists in planning budgets for departments.</li><li>
Oversees and ensures each employee understands and is offered employee benefits during initial eligibility window or open enrollment periods.</li><li>
Holds weekly staff meetings to ensure that regular and consistent communication is taking place. Holds department heads accountable for revenue and departmental meetings.</li><li>
Schedules and oversees the Manager on Duty (MOD) system at the business unit.</li><li>
Monitors and reports to the Director of Operations changes in the local market and competitive trends that affect business unit performance.</li><li>
Approves purchases of supplies and equipment within KHC purchasing guidelines.</li><li>
Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance.</li><li>
Answers patrons' complaints and resolves problems quickly to ensure guest satisfaction.</li><li>
Ensures guest satisfaction through excellent customer service, training and timely follow-up.</li></ul> 
KHC POLICIES Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. 
SUPERVISORY RESPONSIBILITIES: Manages 1-10 subordinate supervisors who supervise a total of 10-250 employees in the Housekeeping Department, Maintenance Department, Food &amp; Beverage Department, Front Desk Department, and Sales Departments. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 1-2 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel and taste or smell. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and . The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

 
Brand: Home2 Suites
 
Address: 230 Allan Ave SW OWATONNA, MN - 55060
 
Property Description: 309 Home 2 Suites
 
Property Number: 309</div>

Hotel General Manager

Job Overview Join our dynamic hospitality team as a Room Attendant, where your keen eye for detail and passion for cleanliness will create a welcoming and comfortable environment for our guests. In this energetic role, you will be responsible for maintaining the highest standards of cleanliness and order in guest rooms and public areas. Your dedication will ensure that every guest experiences a spotless, inviting space that reflects our commitment to excellence. This position offers an exciting opportunity to be part of a vibrant team dedicated to delivering exceptional hospitality service.Responsibilities<ul><li>Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and replenishing supplies to ensure a pristine environment.</li><li>Maintain cleanliness of public areas such as hallways, lobbies, and restrooms by performing routine janitorial tasks.</li><li>Handle floor care duties including sweeping, mopping, and carpet cleaning to uphold safety and hygiene standards.</li><li>Restock amenities such as towels, toiletries, and linens to meet guest needs promptly and efficiently.</li><li>Report maintenance issues or damages to management to ensure swift resolution and uphold room quality.</li><li>Follow all safety procedures related to cleaning chemicals and equipment to promote a safe working environment.</li><li>Assist with special cleaning projects or deep cleans as scheduled, demonstrating flexibility and teamwork.</li></ul>Experience<ul><li>Previous experience in hotel housekeeping or custodial roles is highly preferred, showcasing familiarity with industry standards.</li><li>Hands-on experience with cleaning techniques including floor care, industrial cleaning, and janitorial tasks ensures efficiency in daily duties.</li><li>Knowledge of hospitality operations enhances your ability to deliver exceptional guest service through attention to detail.</li><li>Experience managing or supervising housekeeping teams is a plus for those interested in housekeeper management roles.</li><li>Strong understanding of cleaning safety protocols and use of cleaning equipment contributes to a safe work environment. Join us in creating memorable stays by ensuring every guest room shines! We value energetic individuals with a passion for cleanliness, hospitality experience, and the drive to make a positive impact on our guests&rsquo; experiences. All positions are paid roles committed to maintaining high standards of service excellence.</li></ul>Pay: From $12.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Room Attendant open Availability

Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks with efficiency and professionalism. Your positive attitude and organizational skills will ensure a smooth flow of daily activities, creating a warm and professional environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.Responsibilities<ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. </li><li>Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette. </li><li>Handle scheduling, calendar management, and appointment setting for staff or professionals within the organization. </li><li>Maintain organized filing systems, data entry records, and ensure all documentation is accurate through proofreading and careful review. </li><li>Support office operations by managing supplies, coordinating mailings, and assisting with clerical tasks such as photocopying and faxing. </li><li>Use computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace applications, and basic bookkeeping tools like QuickBooks to support administrative functions. </li><li>Provide customer support by addressing inquiries efficiently via phone or in person while maintaining excellent customer service standards.</li></ul>Skills<ul><li>Proven experience in office management or administrative roles with strong clerical skills. </li><li>Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. </li><li>Proficient in computer literacy including Microsoft Office, Google Workspace, data entry, and basic bookkeeping software such as QuickBooks. </li><li>Strong communication skills with the ability to demonstrate professional phone etiquette; bilingual abilities are a plus. </li><li>Experience with front desk operations in medical or dental settings is desirable but not required. </li><li>Ability to handle sensitive information discreetly while maintaining accuracy through proofreading and data entry. </li><li>Demonstrated time management skills with the capacity to prioritize tasks efficiently. Join our team as a Front Desk Agent where your enthusiasm and organizational talent will help us deliver outstanding service every day! This position is paid and offers a rewarding environment for those eager to grow their administrative expertise while making a positive impact on our organization&rsquo;s daily operations.</li></ul>Pay: From $17.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Front Desk Agent

Join Hilton Home2 Suites and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hilton Home2 Suites

About Company

Weekend Part-Time Night Auditor

Hotel General Manager

Room Attendant open Availability

Front Desk Agent