Qureos Mentor

Human Touch Home Health Care

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 MUST HAVE HOME HEALTHCARE INTAKE AND SCHEDULING EXPERIENCE
 
 
 
 
 
 
 
 
 Human Touch Home Care
 
 is looking for a qualified Intake and Scheduling Specialist to join our team at our DC office.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
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 Perform authorization, intake duties, insurance verification and eligibility.
 
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 Answer client inquires, take referrals, and help schedule home care services.
 
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 Assist in managing medical records.
 
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 Facilitate the communication functions of the business office.
 
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 Provide clerical support, and excellent customer service.
 
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 Adhere to all policies and procedures of the company.
 
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 Enter new patients in scheduling system and updates to patient information as they occur.
 
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 Communicate with clinicians regarding admissions, hospitalizations, discharges expiration and occurrences.
 
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 Assists in managing clients including staffing, scheduling, operations and administration.
 
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 Performs other duties as assigned to meet the goals and objectives of our home care operations.
 
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 Track and maintain records for Authorization department
 
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 Sort and process incoming reports before putting data into processing software
 
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 Verify accuracy of data before transcribing
 
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 Scan documents and saved in database to keep records of essential organizational information
 
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 Respond to employee questions and requests for information in a timely and knowledgeable fashion
 
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 Proved successful working within tight deadlines and fast-paced atmosphere
 
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 Carried out day-to-day duties accurately and efficiently
 
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 Obtain and log accurate patient insurance and demographic information
 
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 Triage unscheduled and emergency with authorization department
 
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 Prepare emails to distribute denial letters to medical personnel notating to perform END, POC/Perform DFA
 
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 Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services
 
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 Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines.
 
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 Maintain accuracy, completeness and security for medical records and health information.
 
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 Prepare a variety of different written communications, reports and documents.
 
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 Communicate effectively with staff and clients demonstrating respect, friendliness and willingness to help wherever needed
 
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 Other duties as assigned
 
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 Identify and verify insurance coverage of home health care services
 
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 Obtains and documents prior authorization for home care services from insurance providers
 
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 Maintains liaison with hospital and insurance personnel, providing information and education on organization services, coverage issues and related areas
 
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 Collect and maintain statistical data on all referral and submits them regularly as required
 
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 Attends meetings and participates on committees as required.
 
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 Performs other duties as assigned
 
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 Qualifications
 
 
 
 
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 High School degree/GED required. AA or BA/BS in related field is desirable.
 
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 Must have a minimum of 2 years of experience, preferably with at least 1 in home health or home care nursing.
 
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 Must have Authorization, intake, medical records, and excellent computer skills, with Knowledge of Microsoft Windows OS, MS Office, Word, Excel and knowledge of medical terminology.
 
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 Must have a strong understanding of HMO, Medicaid, and Medicare Payors.
 
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 Must have the ability to Multi-task in fast-paced environment.
 
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 Must have excellent interpersonal and organizational skills.
 
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 Able to work in group and independent environment
 
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 Job Type: Full-time
 
 
 
 
 
 Pay: $21.00 - $25.00 per hour
 
 
 
 
 
 Benefits:
 
 
 
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 Dental insurance
 
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 Employee discount
 
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 Flexible schedule
 
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 Health insurance
 
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 Paid time off
 
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 Sick time
 
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 Vision insurance
 
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 Schedule:
 
 
 
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 8 hour shift
 
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 Monday to Friday
 
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 No weekends
 
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 Experience:
 
 
 
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 Intake and Scheduling Specialist: 1 year (Preferred)
 
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 Home Health Care: 1 year (Preferred)
 
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 </ul>
 
 
 
 
 
 Note -
 
 
 This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor. Job duties may also be adjusted based on organizational and industry needs.
 
 
 
 
</div>

Intake and Scheduling Specialist Home Care

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 Administrative Assistant
 
 
 
 
 
 
 
 Job Type:
 
 
 
 Full-Time
 
 Schedule:
 
 Monday-Friday
 
 Pay:
 
 Competitive; based on experience
 
 
 
 
 
 
 About Tim &amp; Hagen Mobility
 
 
 
 
 
 
 Tim &amp; Hagen Mobility is a trusted non-medical transportation company dedicated to providing safe, reliable, and compassionate transportation services to individuals throughout the Colorado Springs community. We are seeking a professional and organized Administrative Assistant to support our daily operations and help ensure exceptional service for our clients and transportation team.
 
 
 
 
 
 
 Position Summary
 
 
 
 
 
 
 The Administrative Assistant will play a vital role in supporting office operations, coordinating transportation schedules, communicating with clients and drivers, and maintaining accurate records. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment.
 
 
 
 
 
 
 Essential Duties and Responsibilities
 
 
 
 
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 Answer incoming phone calls and provide exceptional customer service.
 
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 Schedule, coordinate, and confirm transportation appointments.
 
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 Communicate trip details, schedule changes, and updates with drivers.
 
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 Maintain accurate client, trip, and transportation records.
 
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 Perform data entry, filing, scanning, and document management.
 
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 Monitor and respond to emails and customer inquiries promptly.
 
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 Assist with onboarding paperwork and maintaining employee files.
 
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 Prepare reports, spreadsheets, and other administrative documents.
 
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 Support billing, invoicing, and payment tracking as needed.
 
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 Ensure compliance with company policies and transportation regulations.
 
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 Assist management with various administrative and operational task
 
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 Qualifications
 
 
 
 
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 High school diploma or GED required.
 
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 Associate degree or administrative certification preferred.
 
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 Minimum of 1 year of administrative, office, customer service, or transportation-related experience.
 
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 Strong organizational and multitasking skills.
 
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 Excellent written and verbal communication abilities.
 
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 Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
 
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 Ability to work independently and as part of a team.
 
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 Strong attention to detail and problem-solving skills.
 
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 Professional demeanor and commitment to customer service.
 
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 Preferred Qualifications
 
 
 
 
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 Experience in transportation, logistics, dispatching, or healthcare services.
 
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 Familiarity with scheduling software and GPS-based transportation systems.
 
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 Bilingual English/Spanish is a plus.
 
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 Experience handling confidential information.
 
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 Benefits
 
 
 
 
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 Competitive compensation
 
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 Paid time off
 
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 Opportunities for professional growth and advancement
 
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 Supportive and collaborative work environment
 
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 Meaningful work serving the local community
 
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 Note -
 
 
 
 This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor. Job duties may also be adjusted based on organizational and industry needs.
 
 
 
</div>

Non-Emergency Medical Transport - Administrative Assistant

Join Human Touch Home Health Care and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Human Touch Home Health Care

About Company

Intake and Scheduling Specialist Home Care

Non-Emergency Medical Transport - Administrative Assistant