Qureos Mentor

ibex. Pakistan

<div>
 
 
 Role Overview
 
 
 
 We are seeking an experienced
 
 Manager &ndash; Data Engineering
 
 to lead the design, automation, governance, and optimization of enterprise data pipelines and modern data warehouse solutions. The ideal candidate will have strong expertise in ETL modernization, Snowflake environments, data quality controls, vendor integrations, and stakeholder collaboration to support executive reporting and business intelligence.
 
 
 This role requires both
 
 hands-on technical capability
 
 and
 
 team leadership
 
 , ensuring scalable, reliable, and governed data ecosystems.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Data Architecture &amp; ETL Modernization
 
 
 <ul>
 <li>
 Lead the transition from manual or legacy data processes to automated, scalable ETL frameworks.
 </li>
 <li>
 Design, build, and maintain robust ingestion pipelines using tools such as Informatica.
 </li>
 <li>
 Migrate and centralize transformation workflows to improve processing efficiency, scalability, and maintainability.
 </li>
 <li>
 Architect structured staging and transformation layers within Snowflake data warehouses.
 </li>
 </ul>
 
 
 2. Data Ingestion &amp; Integration
 
 
 <ul>
 <li>
 Manage end-to-end ingestion of financial and operational datasets from internal systems and vendor-hosted SFTP environments.
 </li>
 <li>
 Develop automated ingestion frameworks with post-load validation and structured data quality checks.
 </li>
 <li>
 Ensure reliable, secure, and governed data integration across multiple sources.
 </li>
 </ul>
 
 
 3. Data Quality, Governance &amp; Monitoring
 
 
 <ul>
 <li>
 Implement data validation frameworks, KPI monitoring, and anomaly detection mechanisms.
 </li>
 <li>
 Reduce vendor-related data incidents through proactive monitoring and root cause analysis.
 </li>
 <li>
 Establish best practices for data governance, documentation, and compliance.
 </li>
 <li>
 Maintain data integrity before downstream reporting and dashboard consumption.
 </li>
 </ul>
 
 
 4. Business Intelligence &amp; Stakeholder Collaboration
 
 
 <ul>
 <li>
 Partner with business stakeholders to ensure accurate executive reporting and evolving KPI alignment.
 </li>
 <li>
 Support and enhance Tableau dashboards by refining calculations, updating data models, and maintaining reporting logic.
 </li>
 <li>
 Act as the primary liaison between business users, vendors, and technical teams to resolve discrepancies and production issues.
 </li>
 </ul>
 
 
 5. Leadership &amp; Team Development
 
 
 <ul>
 <li>
 Mentor and guide data engineers on ETL best practices, automation, and data quality standards.
 </li>
 <li>
 Drive continuous improvement initiatives across data engineering processes.
 </li>
 <li>
 Promote scalable design patterns and performance optimization strategies.
 </li>
 </ul>
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 5+ years of experience in Data Engineering or related roles.
 </li>
 <li>
 Proven experience with:
 </li>
 <li>
 
 Snowflake
 
 data warehouse environments
 </li>
 <li>
 
 Informatica
 
 (or similar ETL tools)
 </li>
 <li>
 SQL (advanced querying &amp; performance optimization)
 </li>
 <li>
 Data modelling &amp; data warehousing concepts
 </li>
 <li>
 SFTP-based data integrations
 </li>
 <li>
 Experience migrating legacy transformation tools (e.g., Alteryx) to centralized ETL platforms.
 </li>
 <li>
 Strong understanding of data governance, validation frameworks, and quality controls.
 </li>
 <li>
 Experience supporting BI tools such as Tableau.
 </li>
 <li>
 Proficiency in Python for data processing and automation.
 </li>
 <li>
 Experience working with ERP and CRM data sources is preferred.
 </li>
 <li>
 Exposure to Databricks or modern data lake architectures is a plus.
 </li>
 </ul>
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Data Science, or related field (Master&rsquo;s preferred).
 </li>
 </ul>
 
 
</div>

Data Engineer

<div>
 
 
 Job Overview:
 
 
 
 We&rsquo;re looking for a Video Editor &amp; Animator who doesn&rsquo;t just edit videos but creates visually striking stories that capture attention, drive emotion, and inspire action. You understand how digital culture moves, how trends evolve, and how to craft content that performs across platforms like TikTok, Instagram, and YouTube. You&rsquo;ll be at the forefront of producing high-impact videos and animations that strengthen our brand narrative, elevate our storytelling, and push the creative bar for our team.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Edit polished videos for social media, campaigns, interviews, and explainers.
 </li>
 <li>
 Use pacing, transitions, color grading, and sound design to elevate visuals.
 </li>
 <li>
 Create 2D/3D animations, motion graphics, typography, and visual effects.
 </li>
 <li>
 Develop intros/outros, explainer animations, reels, and branded templates.
 </li>
 <li>
 Translate briefs into engaging visual stories that align with brand goals.
 </li>
 <li>
 Collaborate with content and design teams on concepts and revisions.
 </li>
 <li>
 Organize footage, maintain project files, and ensure brand consistency.
 </li>
 <li>
 Deliver high-quality work within deadlines.
 </li>
 <li>
 Collaborate with cross-functional teams to ensure successful project execution.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 2&ndash;4 years of experience with a portfolio/showreel demonstrating editing + animation skills.
 </li>
 <li>
 Bachelor&rsquo;s degree in Media, Film, Animation, or a relevant media background.
 </li>
 <li>
 Proficiency in Adobe Premiere Pro, After Effects, Illustrator, Photoshop, DaVinci Resolve, Final Cut Pro, Blender/C4D/Maya, Moho/Toon Boom.
 </li>
 <li>
 Basic knowledge of audio tools (Audition/Audacity).
 </li>
 <li>
 Strong visual storytelling, design sense, and trend awareness.
 </li>
 </ul>
</div>

Video Editor & 3D Animator

<div>
 
 Ibex, for one it's global client , is hiring.
 
 
 Timings:
 
 EST hours
 
 
 
 
 
 
 The
 
 Technical Support Specialist
 
 will be responsible for coordinating incoming requests and work assignments to support customer orders. You will support all customer demands related to interconnection.
 
 
 
 
 
 
 What you&rsquo;ll do
 
 
 
 &bull; Perform initial review of all new cross connect install and disconnect orders for all interconnection services.
 
 
 &bull; Act as the customer&rsquo;s advocate for interconnection services and engaging other departments.
 
 
 &bull; Monitor general inbox and respond to all customer inquiries.
 
 
 &bull; Enter Demarc/CFA information, Customer BAN (Billing Account Number), and notes after reviewing the order.
 
 
 &bull; Reject orders that do not have the required information.
 
 
 &bull; Review order Queue and ensure that cases are updated timely.
 
 
 &bull; Escalate orders as needed to management.
 
 
 &bull; Work with carriers to ensure order data is accurate.
 
 
 
 
 
 
 What you&rsquo;ll need
 
 
 
 &bull; Experience in high-tech, customer-facing roles such as Customer Success or Technical Support
 
 
 &bull; Experience working with Telecommunications, Datacenters, Cross Connects/Interconnection Products
 
 
 &bull; Reading, understanding, and translating Carrier LOA/CFAs.
 
 
 &bull; Strong communication, technical, and computer skills
 
 
 &bull; Effective organizational skills and attention to detail
 
 
 &bull; Proficient in Microsoft Office Suite applications (Outlook, Word, Excel, PowerPoint) and or/equivalents
 
 
 &bull; Bachelors Degree &amp; three years Telecommunications / Datacenter experience
 
</div>

Technical Support Specialist

<div>
 
 
 Position Overview
 
 
 
 We are seeking a highly organized and detail-oriented
 
 Recruiting &amp; HR Coordinator
 
 to provide essential administrative and operational support to our Recruiting and HR teams. This role is heavily focused on
 
 recruiting coordination and candidate experience
 
 , while also assisting with key HR generalist processes such as onboarding, documentation, and HR system support.
 
 
 This position is ideal for someone who thrives in a fast-paced environment, enjoys supporting multiple workflows behind the scenes, and takes pride in keeping processes running smoothly and efficiently.
 
 
 
 Key Responsibilities
 
 
 
 
 Recruiting Operations Support
 
 
 <ul>
 <li>
 Post, update, and manage job openings across applicant tracking systems (ATS) and job boards
 </li>
 <li>
 Coordinate interviews by scheduling candidates and hiring managers across multiple time zones
 </li>
 <li>
 Maintain accurate, up-to-date candidate records and pipeline status within the ATS
 </li>
 <li>
 Send timely candidate communications, including interview confirmations, follow-ups, and rejection notices
 </li>
 <li>
 Support background checks and pre-employment screening coordination
 </li>
 <li>
 Assist with offer letter preparation and onboarding document collection
 </li>
 <li>
 Track recruiting metrics and prepare basic reports (open roles, time-to-fill, pipeline health)
 </li>
 <li>
 Support recruiting campaigns, hiring events, and employee referral tracking as needed
 </li>
 <li>
 Perform additional recruiting support duties as assigned
 </li>
 </ul>
 
 
 HR Administrative Support
 
 
 <ul>
 <li>
 Assist with employee onboarding and offboarding coordination and documentation
 </li>
 <li>
 Maintain employee files, records, and HR documentation within the HRIS
 </li>
 <li>
 Support HR audits, compliance tracking, and data accuracy initiatives
 </li>
 <li>
 Assist with benefits enrollment administration and employee follow-ups
 </li>
 <li>
 Help prepare HR communications, forms, templates, and internal documents
 </li>
 <li>
 Provide administrative support for training programs, compliance tasks, and policy acknowledgements
 </li>
 <li>
 Perform other HR support duties as assigned
 </li>
 </ul>
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Strong administrative and operational excellence
 </li>
 <li>
 High attention to detail, accuracy, and follow-through
 </li>
 <li>
 Process-driven mindset with the ability to manage multiple priorities
 </li>
 <li>
 Clear, professional, and confident communication skills
 </li>
 <li>
 Adaptability and eagerness to learn in a growing organization
 </li>
 <li>
 Team-oriented approach with a strong service mindset
 </li>
 </ul>
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Availability to work
 
 Monday&ndash;Friday, 7:00 a.m. &ndash; 5:00 p.m. Central Time (U.S.)
 
 </li>
 <li>
 Fluency in spoken and written English to communicate effectively with U.S.-based teams and candidates
 </li>
 <li>
 
 1&ndash;3 years
 
 of experience in recruiting coordination, HR administration, or a similar support role
 </li>
 <li>
 Excellent organizational, time-management, and multitasking skills
 </li>
 <li>
 Strong written and verbal communication abilities
 </li>
 <li>
 Comfort handling confidential and sensitive information with discretion
 </li>
 <li>
 Ability to work independently in a fully remote environment
 </li>
 <li>
 Proficiency in Microsoft Office or Google Workspace tools
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience supporting U.S.-based recruiting or HR teams
 </li>
 <li>
 Familiarity with Applicant Tracking Systems (ATS) and HRIS platforms
 </li>
 <li>
 Exposure to high-volume recruiting environments
 </li>
 <li>
 Strong interest in building a long-term career in Talent Acquisition or Human Resources
 </li>
 </ul>
 
 
</div>

Recruiting & HR Admin

<div>
 
 Ibex, for one of it's global client, is hiring a
 
 Compliance Specialist.
 
 
 
 
 
 
 
 Working Hours: EST Hours / Onsite
 
 
 
 
 
 
 
 High-Level Responsibilities/Tasks:
 
 
 <ul>
 <li>
 Vendor Procurement Process - Administrative Support
 </li>
 <li>
 Sending legally binding Docusigns (contracts) to our Senior Leaders and leaders of other companies (will need DocuSign and Lexion account)
 </li>
 <li>
 Preparing summaries for Senior Leadership of contracts for review and signature using an established format
 </li>
 <li>
 Contract intake - including: reviewing internal guidance to determine which leaders must approve a contract; ensuring approvals are obtained; ensuring proper documents are uploaded for review
 </li>
 <li>
 Vendor Procurement Process Monitoring - e.g., sending reminders when contracts have stalled
 </li>
 <li>
 Basic document formatting and review - including making clean copies of documents and independently
 </li>
 <li>
 running compares
 </li>
 <li>
 Working with Accounts Payable (and business) to get appropriate documentation uploaded for payment
 </li>
 <li>
 &ldquo;Own&rdquo; the administrative side of vendor procurement, including reading and understanding current process
 </li>
 <li>
 docs and being available (for a portion of the work day) to answer questions from the business
 </li>
 <li>
 OFAC checks
 </li>
 <li>
 Complaint Tracking
 </li>
 <li>
 [To the extent time available] Assist with License Management
 </li>
 </ul>
 
 
 
 
 
 Desired Skills &amp; Experience:
 
 
 <ul>
 <li>
 Well Organized
 </li>
 <li>
 Close attention to detail
 </li>
 <li>
 Strong Written Communicator
 </li>
 <li>
 Experience supporting legal or executive teams
 </li>
 <li>
 Strong knowledge of Gsuite, including Google Sheets, and Microsoft Word
 </li>
 <li>
 Docusign Experience (helpful, but not critical)
 </li>
 </ul>
</div>

Compliance Specialist

<div>
 
 
 Job Description:
 
 
 <ul>
 <li>
 Participate in the overall Recruitment process especially bulk hiring
 </li>
 <li>
 Participate in the development of the strategic objectives and resolution of key issues impacting the discovery of qualified Customer Service Executives
 </li>
 <li>
 Develop strategy for deploying effective media to attract the ideal candidate
 </li>
 <li>
 Plan and coordinate with branding team for development and placement of employment advertisements and other forms of marketing
 </li>
 <li>
 Work with department HOD to set budget goals
 </li>
 <li>
 Work with Operations Management to Develop compensation (salary, benefits, perks etc) to attract and retain qualified candidates from identified markets
 </li>
 <li>
 Travel as necessary to recruit candidates
 </li>
 <li>
 Coordinate and attend recruitment events (i.e. open houses, tours, on site interviews etc)
 </li>
 <li>
 Develop and maintain professional recruitment materials and required documents, as well as appropriate displays and programs for presentation
 </li>
 <li>
 Develop effective interview instruments to evaluate potential candidate, to ensure ideal candidates are hired (low turnover, high performance, highly satisfied employee, employee matched to job responsibility and culture, etc)
 </li>
 <li>
 Meet the recruiting needs in terms of quality and numbers in a time conscious manner
 </li>
 <li>
 Develop and implement correspondence and communication for all Customer Support Executive Batches
 </li>
 <li>
 Analyze employee data (performance, scores, geographic, demographic, educational) for trends current successful employees. Analyze population, educational, geographic etc data for future employee
 </li>
 <li>
 Prepare all required reports and statements relating to Contact Center recruiting efforts
 </li>
 <li>
 Evaluate job fit of each applicant based on interview process, previous work history, and adaptability to ibex.&rsquo;s work and phone environment
 </li>
 <li>
 Develop and maintain tracking system of overall recruitment effort and turnover data to analyze effectiveness and make changes as needed.
 </li>
 <li>
 Interact regularly with other Operations &amp; Operations Support Departments to identify current need for call center employee
 </li>
 <li>
 Communicate recruiting and hiring strategy and plans within the company and outside as appropriate.
 </li>
 <li>
 Develop and maintain network/referral sources to meet staffing plan requirements
 </li>
 <li>
 Forecast applicant flow
 </li>
 <li>
 Develop and follow budget in terms of expenditure and job starts.
 </li>
 <li>
 Perform other duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Job Specification &amp; Qualification:
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Bulk Hiring for BPO
 </li>
 <li>
 Minimum 5+ years of experience as a Recruitment lead
 </li>
 <li>
 Ability to establish and maintain rapport with all levels internally and externally
 </li>
 <li>
 Strong interpersonal and communication skills (English and Urdu), both verbal and written
 </li>
 <li>
 Proficient with MS Office particularly MS Excel and MS Power point
 </li>
 <li>
 Ability to handle and work under pressure
 </li>
 <li>
 Strong Reporting and Analytical Skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Leadership
 </li>
 <li>
 Must be a Team player
 </li>
 <li>
 Result Oriented
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 &bull; 4+ years of Staffing and Recruiting experience
 
 
 &bull; Can start immediately
 
 
 &bull; 5+ years of work experience with 360 Recruitment
 
</div>

Assistant Manager, Talent Acquisition

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead brand visual direction across all touchpoints: digital, print, social, motion, and experiential.
 </li>
 <li>
 Conceptualize and execute compelling designs for web, social media, email, print, packaging, and more.
 </li>
 <li>
 Own and evolve the brand identity to ensure visual consistency and cultural resonance.
 </li>
 <li>
 Translate strategic briefs into creative design solutions that connect with the target audience.
 </li>
 <li>
 Collaborate with marketing, content, product, and employer branding teams to bring campaigns to life.
 </li>
 <li>
 Present ideas to stakeholders and efficiently incorporate feedback.
 </li>
 <li>
 Manage multiple design projects simultaneously in a fast-paced, deadline-driven environment.
 </li>
 <li>
 Stay sharp on Gen Z aesthetics, global design trends, and emerging creative tools.
 </li>
 <li>
 Mentor and inspire junior designers through critique, coaching, and leadership.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Graphic Design, Visual Communication, or a related field.
 </li>
 <li>
 5+ years of professional experience in brand or graphic design (agency or in-house).
 </li>
 <li>
 Expert-level proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Figma, and other design tools.
 </li>
 <li>
 A stellar portfolio that showcases a diverse range of work, with a strong sense of layout, typography, color, motion, and storytelling.
 </li>
 <li>
 Solid understanding of brand systems and scalable design across platforms.
 </li>
 <li>
 Experience leading design direction and mentoring team members.
 </li>
 <li>
 Excellent communication, time management, and presentation skills.
 </li>
 <li>
 Ability to &ldquo;get&rdquo; a brand's vibe intuitively and adapt accordingly.
 </li>
 <li>
 Bonus: A love for internet culture, memes, music, and all things trending.
 </li>
 </ul>
 
 
</div>

Assistant Design Manager

Join ibex. Pakistan and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.