Qureos Mentor

IFM Facilities Management LLC

Role Overview:The CAFM &amp; Solutions Manager will act as the strategic link between business operations and IT, playing a pivotal role in driving digital transformation across iFM. This role is responsible for overseeing IT systems and infrastructure, leading technology-driven initiatives, managing CAFM implementation and optimization, and ensuring robust IT support across all user touchpoints. The incumbent will align IT strategies with business goals while ensuring smooth, secure and cost-effective IT operations.Key Responsibilities:<ul><li>Lead the planning and execution of CAFM strategies and digital transformation roadmaps across iFM.</li><li>Drive innovation and continuous improvement in CAFM and business systems aligned with organizational goals.</li><li>Partner with business units to identify automation opportunities and recommend scalable digital solutions.</li><li>Manage the implementation, integration, and optimization of business-critical systems including CAFM, ERP and document management systems.</li><li>Evaluate the existing CAFM system and introduce necessary enhancements.</li><li>Oversee end-to-end CAFM projects &ndash; scoping, vendor selection, budgeting, execution, change management and post-implementation review.</li><li>Facilitate user training, change adoption workshops and stakeholder engagement sessions for new technology rollouts.</li><li>Oversee Client support services ensuring timely resolution of issues, system uptime and user satisfaction.</li><li>Work on developing CAFM and solutions for external clients.</li><li>Establish policies and procedures for system access, data security, backups and disaster recovery.</li><li>Ensure optimal performance and maintenance of networks, servers, hardware, communication systems and cloud services.</li><li>Coordinate installation and support of infrastructure at project sites in collaboration with FM/Asset Ops.</li><li>Manage relationships with CAFM system vendors, consultants and service providers to ensure high-quality service and cost efficiency.</li><li>Review, negotiate and finalize service agreements, support contracts and license renewals.</li><li>Evaluate and compare quotations for hardware/software procurement and ensure alignment with budget and standards.</li><li>Monitor and enforce security protocols, data protection policies and regulatory compliance (e.g., ISO, GDPR, UAE laws).</li><li>Regularly audit software licenses, subscriptions and renewals to ensure cost-effectiveness and compliance.</li><li>Ensure integration and interoperability of CAFM systems across service lines, operational sites, and client portfolios.</li><li>Provide leadership and oversight for all infrastructure including network architecture, servers, storage, and backup systems.</li><li>Ensure proper configuration and functioning of hardware/software assets at all facilities and project sites.</li><li>Prepare ad-hoc and scheduled reports as requested by Management, including cost analysis, system performance and vendor comparisons.</li><li>Undertake additional responsibilities or special projects as assigned by the line manager, based on evolving business needs.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology or a related field.</li><li>Master&rsquo;s degree or certifications such as PMP, ITIL or Microsoft/AWS/Azure are a plus.</li><li>Minimum 8-10 years of experience in CAFM leadership or business partner role, preferably in Facilities Management, Real Estate or Asset Management.</li><li>Proven experience managing enterprise systems such as CAFM, ERP, Microsoft 365, and cloud-based platforms.</li><li>Strong knowledge of IT infrastructure, network administration, cybersecurity and digital workflows.</li><li>Experience in managing vendor contracts, CAFM budgeting and asset management.</li></ul>If interested, please send your updated profile to: careers@ifmuae.netSubject Line: CAFMJob Type: Full-timePay: AED1.00 - AED2.00 per monthApplication Question(s):<ul><li>Salary expectations (AED)</li><li>Notice period (months)</li><li>Current salary (AED)</li><li>Total years of experience in Facilities Management / Property Management </li><li>Total years of CAFM Experience</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

CAFM & Solutions Manager

<ul><li>Coordinating all loading dock booking &amp; arrangements</li><li>Planning and scheduling the goods in and out</li><li>Ensuring the loading bay operation runs smoothly and efficiently,</li><li>Cooperation with the security service to ensure all deliveries and dispatches are safe and secure .</li><li>Shall ensure that the loading dock is fully prepared to receive scheduled Collections Shipment, not affected or interrupted by other logistics movement.</li><li>with security background</li><li>data entry background</li></ul>Job Type: Full-time

Loading Dock Controller

Role Overview:The Soft Services Manager will lead the strategic planning, execution, and continuous improvement of soft services operations, serving as the primary point of contact and trusted partner for clients. This senior role requires strong decision-making skills, solution-oriented thinking, and exceptional leadership to deliver high-quality services across large-scale, high-profile projects such as malls, airports, and major commercial developments. The Soft Services Manager will represent iFM in all client interactions, ensuring exceptional service delivery while driving operational and financial performance..Key Responsibilities:<ul><li>Act as the senior representative and &ldquo;face of the client&rdquo; for all soft services matters.</li><li>Build and maintain strong client relationships, proactively identifying needs and providing effective solutions.</li><li>Participate in strategic planning, contract negotiations, and service enhancement initiatives.</li><li>Lead client presentations, performance reviews, and formal reporting.</li><li>Oversee large-scale soft services operations, ensuring KPIs, SLAs, and contractual requirements are consistently met.</li><li>Lead project mobilization and demobilization strategies, including workforce planning, procurement, and operational readiness.</li><li>Manage and motivate large, diverse teams (500+ staff) across multiple high-footfall facilities.</li><li>Implement operational best practices, innovation, and sustainability measures.</li><li>Monitor and analyze operational performance data, implementing improvements where necessary.</li><li>Ensure full compliance with QHSE regulations, Municipality Codes, COSHH, HACCP, and ISO standards.</li><li>Drive quality assurance programs, including regular audits, inspections, and feedback reviews.</li><li>Prepare and manage budgets, P&amp;L statements, and cost-control strategies.</li><li>Identify opportunities for cost savings, efficiency improvements, and value-added services.</li><li>Manage supplier relationships and procurement processes for consumables and equipment.</li><li>Lead talent development initiatives, including training programs and succession planning.</li><li>Foster a positive work culture, high morale, and strong team engagement.</li><li>Conduct performance reviews and implement career progression plans for supervisory staff.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s Degree / Diploma in Facilities Management, Hospitality, Business or a related field.</li><li>Professional certifications such as BICSc, COSHH, HACCP, or ISO are highly desirable.</li><li>10&ndash;12 years of progressive experience in Facilities Management soft services with at least 5 years in a senior managerial capacity.</li><li>Proven track record in managing high-profile, large-scale projects such as Malls, Airports or High Footfall Commercial spaces.</li><li>Demonstrated leadership in managing large multi-site workforces (500+ staff).</li><li>Strong decision-making, problem-solving and strategic planning abilities.</li><li>Excellent client relationship management and negotiation skills.</li><li>In-depth knowledge of cleaning standards, modern equipment, chemicals and eco-friendly practices..</li></ul>If interested, please send your updated profile to: careers@ifmuae.netSubject Line: Soft Services ManagerJob Type: Full-timePay: AED20,000.00 - AED25,000.00 per monthApplication Question(s):<ul><li>Salary expectations (AED)</li><li>Notice period (months)</li><li>Current salary (AED)</li><li>Name the commercial FM projects (Mall / Airport) managed by you</li></ul>Experience:<ul><li>Large scale projects (500+ workforce projects): 10 years (Required)</li><li>Manager - Soft Service or Senior: 10 years (Required)</li></ul>Language:<ul><li>Ready to relocate to Abu Dhabi (Required)</li></ul>

Soft Services Manager - Large Scale Operations (Malls, Airports, EXPO)

Join IFM Facilities Management LLC and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IFM Facilities Management LLC

ABOUT_COMPANY

CAFM & Solutions Manager

Loading Dock Controller

Soft Services Manager - Large Scale Operations (Malls, Airports, EXPO)