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Illuminate Minds: UFit

UFit Receptionist / Client Coordinator &ndash; Job DescriptionPosition Overview: UFit is seeking a friendly, organized, and proactive Receptionist / Client Coordinator to be the first point of contact for our families. This role plays a key part in creating a welcoming environment, managing daily operations at the front desk, supporting client onboarding, and ensuring an excellent overall client experience.Key Responsibilities:<ul><li>Greet and check in/out clients, families, and staff in a professional and welcoming manner</li><li>Manage front desk operations and maintain a clean, organized, and positive environment</li><li>Answer phone calls, texts, and emails in a timely and professional manner</li><li>Reach out to new leads and schedule 30-minute consultations</li><li>Conduct 30-minute consultations with families, explain UFit services, and guide them through the onboarding process</li><li>Follow up with leads who have not yet converted into active clients</li><li>Coordinate and manage client schedules, including rescheduling, cancellations, and make-ups</li><li>Ensure all waivers, paperwork, and authorizations are properly completed and up to date</li><li>Maintain accurate client records and attendance logs</li><li>Communicate with coaching staff regarding daily schedules and updates</li></ul>Client Experience &amp; Relationship Management:<ul><li>Build strong relationships with families and ensure a high level of satisfaction</li><li>Check in with parents regularly to gather feedback and ensure positive experiences</li><li>Handle basic questions, concerns, or issues professionally before escalating to management when needed</li></ul>Additional Responsibilities (as needed):<ul><li>Assist with maintaining session flow and identifying scheduling gaps</li><li>Support event coordination, sign-ups, and front desk operations during events</li><li>Assist with light administrative tasks, including data entry and tracking attendance or client information</li><li>Help promote programs, camps, and events to current and prospective families</li></ul>Ideal Candidate:<ul><li>Strong communication and interpersonal skills</li><li>Organized, detail-oriented, and proactive</li><li>Comfortable speaking with families and leading consultations</li><li>Ability to multitask in a fast-paced environment</li><li>Friendly, positive, and professional demeanor</li><li>Passionate about working with the special needs community</li></ul>Pay: From $20.00 per hourWork Location: In person

UFit Receptionist / Client Coordinator

Join Illuminate Minds: UFit and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Illuminate Minds: UFit

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UFit Receptionist / Client Coordinator