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Indo Fusion Cocktail Services

Job Description: Operations Manager &ndash; Events (Guest Handling &amp; Event Execution)Position Overview: The Operations Manager will be responsible for ensuring smooth guest handling and flawless on-ground event execution. This role requires strong coordination skills, leadership, and an ability to manage multiple teams while maintaining high service standards.Key Responsibilities:1. Guest Handling &amp; Client Coordination<ul><li>Ensure seamless guest management and hospitality at all events.</li><li>Coordinate with clients to understand event requirements, schedules, and expectations.</li><li>Oversee check-ins, guest flow, seating arrangements, and VIP protocols.</li><li>Handle escalations, queries, and special requests from guests or clients.</li></ul>2. Event Execution<ul><li>Lead and supervise on-ground teams including bartenders, service staff, coordinators, and vendors.</li><li>Ensure timely setup of all event elements&mdash;venue layout, counters, bar setup, d&eacute;cor, and equipment.</li><li>Monitor event timeline and ensure all activities run as per plan.</li><li>Execute contingency plans in case of last-minute changes or operational issues.</li></ul>3. Staff Management<ul><li>Allocate manpower as per event requirement and ensure all team members are briefed properly.</li><li>Conduct pre-event and post-event briefings.</li><li>Ensure staff discipline, grooming standards, and punctuality.</li><li>Coordinate with HR/operations for manpower sourcing.</li></ul>4. Vendor &amp; Resource Coordination<ul><li>Liaise with vendors for equipment, logistics, d&eacute;cor, and other event-related services.</li><li>Ensure timely delivery of materials and proper setup.</li><li>Maintain inventory of event supplies and bar essentials.</li></ul>5. Quality Control &amp; Service Standards<ul><li>Monitor service quality throughout the event.</li><li>Ensure adherence to brand standards and SOPs.</li><li>Proactively resolve operational issues to provide a smooth guest experience.</li></ul>Job Type: Full-timeWork Location: In person

Operations Manager – Events (Guest Handling & Event Execution)

Join Indo Fusion Cocktail Services and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Indo Fusion Cocktail Services

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Operations Manager – Events (Guest Handling & Event Execution)