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Infinity Hotels Pvt Ltd

<div><h3 class="jobSectionHeader"><b>About This Job:</b></h3>
<p>
As the HSKP (Housekeeping) Supervisor at the Hampton Inn Newark Airport Elizabeth, you play a vital role in ensuring our guests experience a clean, comfortable, and welcoming environment. You lead a team of dedicated housekeeping staff, ensuring adherence to brand standards and exceeding guest expectations. Your work directly impacts guest satisfaction and the overall reputation of the hotel.</p>
<h3 class="jobSectionHeader"><b>
Job Duties and Responsibilities:</b></h3>
<ul><li><b>Supervises</b> and coordinates the activities of housekeeping staff to ensure efficient and effective cleaning of guest rooms and public areas.</li><li><b>
Trains</b> new housekeeping staff on proper cleaning techniques, safety procedures, and hotel standards.</li><li><b>
Inspects</b> guest rooms and public areas regularly to ensure cleanliness and maintenance standards are met.</li><li><b>
Manages</b> inventory of cleaning supplies and equipment, placing orders as needed to maintain adequate stock levels.</li><li><b>
Addresses</b> guest complaints and resolves issues related to housekeeping services promptly and professionally.</li><li><b>
Creates</b> and manages staff schedules to ensure adequate coverage based on occupancy levels and hotel needs.</li><li><b>
Monitors</b> and enforces adherence to hygiene and safety standards to maintain a safe working environment.</li><li><b>
Leads</b> and motivates the housekeeping team to achieve performance goals and deliver exceptional service.</li><li><b>
Resolves</b> conflicts among team members and addresses performance issues through coaching and disciplinary action when necessary.</li><li><b>
Provides</b> work direction to housekeeping staff, ensuring tasks are completed efficiently and to the required standard.</li><li><b>
Participates</b> in the hiring process for housekeeping staff, including interviewing and selecting qualified candidates.</li></ul>
<h3 class="jobSectionHeader"><b>Required Qualifications:</b></h3>
<h4 class="jobSectionHeader"><b>Education:</b></h4>
<ul><li>High school diploma or equivalent required.</li></ul>
<h4 class="jobSectionHeader"><b>Experience:</b></h4>
<ul><li>Minimum of 1 year of experience in housekeeping, preferably in a hotel environment.</li><li>
Previous experience in a supervisory role is highly desirable.</li></ul>
<h4 class="jobSectionHeader"><b>Knowledge/Skills:</b></h4>
<ul><li>Strong knowledge of housekeeping procedures and cleaning techniques.</li><li>
Excellent team leadership and motivational skills.</li><li>
Ability to maintain high standards of quality control.</li><li>
Proficient in inventory management and ordering procedures.</li><li>
Exceptional customer service and communication skills.</li><li>
Ability to create and manage staff schedules effectively.</li><li>
Proven ability to resolve conflicts and address performance issues.</li><li>
Thorough understanding of hygiene and safety standards.</li></ul>
<h4 class="jobSectionHeader"><b>Preferred Qualifications:</b></h4>
<ul><li>Certification in housekeeping management.</li><li>
Experience with hotel property management systems (PMS).</li></ul>
<h4 class="jobSectionHeader"><b>Physical Requirements/Work Conditions:</b></h4>
<ul><li>Ability to stand and walk for extended periods.</li><li>
Ability to lift and carry up to 25 pounds.</li><li>
Ability to bend, stoop, and reach frequently.</li><li>
Exposure to cleaning chemicals and equipment.</li><li>
Work environment may be fast-paced and require flexibility.</li></ul></div>

Housekeeping Supervisor - Hampton Inn Newark Airport Elizabeth

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Infinity Hotels Pvt Ltd

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Housekeeping Supervisor - Hampton Inn Newark Airport Elizabeth