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Inn At Moss Landing Point

Job Overview The Inn at Moss Landing Point, a charming boutique hotel nestled in the heart of Moss Landing, is seeking a personable and professional Front Desk Clerk to join our team. This role is perfect for someone passionate about hospitality and delivering exceptional guest experiences.Responsibilities<ul><li>Welcome and assist guests with check-in and check-out processes.</li><li>Manage reservations, cancellations, and room assignments.</li><li>Answer phone calls and respond to guest inquiries about the hotel and local attractions.</li><li>Handle guest concerns or complaints in a courteous and timely manner.</li><li>Process payments and maintain accurate records.</li><li>Ensure the front desk and lobby area remain clean and organized.</li><li>Assist with hotel laundry operations at times.</li></ul>Skills<ul><li>Proven experience in hospitality management or hotel front desk operations</li><li>Multilingual or bilingual abilities to serve a diverse international clientele effectively</li><li>Strong customer service skills with a focus on guest satisfaction and problem resolution</li><li>Knowledge of hotel management systems and multi-line phone systems</li><li>Excellent communication skills with professional phone etiquette</li><li>Experience working in resort or boutique hotel environments is highly desirable</li><li>Passion for hospitality, guest relations, and creating welcoming atmospheres</li></ul>Pay: $16.90 - $20.00 per hourBenefits:<ul><li>401(k)</li></ul>Work Location: In person

Front Desk Agent Boutique Hotel

Join Inn At Moss Landing Point and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Inn At Moss Landing Point

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Front Desk Agent Boutique Hotel