Urwah Admin

Insights Driven Research

<div><h3 class="jobSectionHeader">Description</h3> 
About IDR: 
 
Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide. 
 
The Role: 
 
We are looking for a proactive IT Officer to join our team at IDR. This role is responsible for managing and supporting the organization&rsquo;s information technology systems and services. The candidate will play a crucial role in ensuring the smooth operation of IT infrastructure, maintaining security, and providing technical support to end-users. The position requires a combination of technical expertise, problem-solving skills, and effective communication. 
 
Key Responsibilities: 
 
<ul><li>User and License Management</li></ul>
 
Manage Azure Active Directory and MS365 user accounts and licenses. 
Oversee MS365 Admin Centre (Exchange, SharePoint, OneDrive, Azure, Teams). 
 
<ul><li>Technical Support and Troubleshooting</li></ul>
 
Troubleshoot Windows, Office, network connections, and desktop applications. 
Diagnose and resolve hardware and software issues. 
Support remote users and create documentation for common queries. 
Manage help desk ticketing and IT asset management. 
 
<ul><li>System and Network Administration</li></ul>
 
Perform routine system checks (daily, weekly, monthly). 
Plan, install, configure, troubleshoot, maintain and upgrade operating systems. 
Provide hands-on support with LAN/WAN infrastructure and devices (switches, routers, firewalls). 
 
<ul><li>Audio-Visual and Conference Room Support</li></ul>
 
Assist with audio-visual setups and technical support for conference room equipment. 
<ul><li>Network and Security Management</li></ul>
 
Conduct network troubleshooting and manage firewall settings for security. 
Install and manage endpoint security solutions and ensure compliance. 
Monitor and respond to security alerts, investigate incidents, and prepare reports. 
Collaborate with teams to address recurring security issues and maintain communication on policies. 
<ul><li>Information Security Compliance</li></ul>
 
Ensure adherence to IDR's information security policies. 
 
Education:
 
Bachelor&rsquo;s Degree in Computer Science or IT or related/relevant experience. 
 
Experience:
 
4-5 years of hands-on experience in the same capacity. 
 
Preferred Skills: 
 
Adequate verbal and written communication skills 
Excellent collaboration skills to understand and align multiple stakeholders. 
Able to handle tight deadlines and pressure situations. 
Resilience in dealing with changing expectations and the environment. 
Strong ability to understand and solve problems that arise in daily operations. 
Ability to deconstruct information into smaller categories to draw conclusions. 
Ability to take ownership of the assigned tasks and responsibilities. 
Well-versed with Microsoft 365, AWS, Azure Services, Windows 11. 
 
What do we offer? 
 
Work Location: Onsite 
Working Hours: 12:00 PM to 09:00 PM 
Job Type: Full Time 
Office Location: Plot Number 18-C, Kaghan Road, F-8 Markaz, Islamabad, 44000 
 
Compensation &amp; Benefits: 
 
Benefits: EOBI contributions as per Pakistan's labor law. 
Leave: 14 vacation leaves, 8 sick leaves, 10 casual leaves. 
Additional perks: Medical coverage, EOBI contributions as per Pakistan&rsquo;s labor laws, paid training, team events, growth opportunities, and a clear promotion path. 
Gratuity: Applicable upon completion of two years of continuous service, in accordance with local labor regulations. 
 
Equal Opportunity &amp; Inclusion: 
IDR is an equal opportunity employer. We make all employment decisions based on merit, qualifications, and business needs, without discrimination based on race, religion, gender, age, disability, or any other status protected under Pakistani law. We are committed to a fair, inclusive, and respectful workplace for all.</div>

IT Officer (Islamabad)

<div><h3 class="jobSectionHeader">Description</h3>
We are seeking highly motivated and detail-oriented Data Entry and Data Cleansing Interns to join our team. This internship offers valuable hands-on experience in data processing and management within a dynamic and innovative environment. 
 
What will your typical day look like 
<ul><li>Enter and update data into our database accurately and efficiently.</li><li>
Review and verify data for errors, inconsistencies, and duplications.</li><li>
Cleanse and standardize data to ensure accuracy and integrity.</li><li>
Assist in identifying and resolving data quality issues.</li><li>
Collaborate with team members to maintain data consistency and quality standards.</li><li>
Support the team in generating reports and performing data analysis.</li><li>
Contribute to the continuous improvement of data management processes.</li><li>
Adhere to company policies and procedures regarding data confidentiality and security.</li></ul>
What are we looking for 
<ul><li>A relevant degree program, such as Computer Science, Information Management, Business Administration, or a related field.</li><li>
Strong attention to detail and accuracy in data entry and processing.</li><li>
Proficiency in using spreadsheet software (e.g., Microsoft Excel, Google Sheets).</li><li>
Basic understanding of data cleaning and data quality concepts.</li><li>
Strong communication skills, both written and verbal.</li><li>
Ability to work independently and collaboratively as part of a team.</li><li>
A problem-solving mindset</li></ul>
Start Date: Mid June 2025 
Duration: 04 weeks 
Location: F-8 Markaz, Islamabad</div>

Internship 2026

<div><h3 class="jobSectionHeader">Description</h3>
About IDR 
Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide. 
 
The Role 
We are looking for a proactive Analyst to join our team at IDR. In this role, you will act as the key liaison between IDR and its clients, ensuring seamless project delivery, expert engagement, and high client satisfaction. You will be responsible for identifying and recruiting the right subject matter experts, managing consultations, and ensuring compliance across all stages of the project lifecycle. This position offers the opportunity to collaborate across international teams and industries, while playing a central role in strengthening client relationships. 
 
Key Responsibilities 
<ul><li>Client Requirements</li></ul>
Understand client requirements and project goals, ensuring alignment with deliverables and timelines. 
 
<ul><li>SME Identification and Recruitment</li></ul>
Identify, recruit, and screen subject matter experts (SMEs) for qualitative and quantitative research projects using tools such as LinkedIn Sales Navigator, online search engines, and industry databases. 
 
<ul><li>Expert and Engagement and Onboarding</li></ul>
Engage with experts to confirm their suitability and ensure smooth onboarding. 
 
<ul><li>Consultation Scheduling and Coordination</li></ul>
Coordinate and schedule consultations, maintaining accurate calendars and communication with all parties. 
 
<ul><li>Profiles Review</li></ul>
Submit expert profiles for internal review and client approval. 
 
<ul><li>Record Management</li></ul>
Maintain detailed records of experts, including payment information and compliance documentation, on internal trackers and platforms. 
 
<ul><li>Expert Support and Query Resolution</li></ul>
Address expert queries regarding onboarding, payments, and project processes in a timely manner. 
 
<ul><li>Policy Compliance and Information Security 
Ensure compliance with internal policies and information security standards throughout project execution.</li></ul>
 
Education: 
Bachelor&rsquo;s degree in management sciences, Business Administration, or a related field. 
 
Experience: 
0&ndash;2 years of relevant work experience. 
 
Preferred: 
Strong written and verbal communication, with the ability to engage effectively with professionals across industries. 
Familiarity with the expert network industry. 
Strong collaboration skills with the ability to manage multiple stakeholders. 
Resilience in handling tight deadlines and changing client needs. 
Strong negotiation and influencing skills. 
Proficiency in Microsoft Excel and Word. 
Interest in learning about new industries, research methodologies, and compliance best practices. 
 
What Do We Offer? 
Work Location: Onsite 
Working Hours: 6:00 PM &ndash; 3:00 AM PKT (Monday to Friday) 
Job Type: Full-time 
Office Location: Plot Number 18-C, Kaghan Road, F-8 Markaz, Islamabad, 44000 
 
Compensation &amp; Benefits: 
Benefits: EOBI contributions as per Pakistan&rsquo;s labor laws. 
Leaves: 14 annual leaves, 8 sick leaves, 10 casual leaves. 
Additional Perks: Medical coverage, paid training, team events, growth opportunities, and a clear promotion path. 
Gratuity: Applicable upon completion of two years of continuous service, in line with local labor regulations. 
Quarterly Bonus: Employees are eligible for a quarterly bonus, subject to company policy. 
 
Equal Opportunity &amp; Inclusion 
IDR is an equal opportunity employer. We make all employment decisions based on merit, qualifications, and business needs, without discrimination on the basis of race, religion, gender, age, disability, or any other status protected under Pakistani law. We are committed to maintaining a fair, inclusive, and respectful workplace for all.</div>

Analyst

Join Insights Driven Research and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Insights Driven Research

About Company

IT Officer (Islamabad)

Internship 2026

Analyst