Qureos Mentor

Instacare Technologies

We are looking for a results-driven Senior Sales Specialist to manage sales targets, build strong client relationships and drive business growth. You will work closely with internal teams, manage the full sales cycle, and contribute to improving sales processes. This role offers the opportunity to make a measurable impact and grow professionally.Business Growth &amp; Sales Strategy<ul><li>Develop and implement sales strategies to meet revenue goals.</li><li>Identify new market opportunities, partnerships and potential client segments.</li><li>Work closely with marketing to create campaigns that support lead generation and conversions.</li><li>Conduct competitor and market analysis to refine business development strategies.</li></ul>Pipeline &amp; Reporting<ul><li>Maintain an accurate and up-to-date sales pipeline.</li><li>Prepare weekly and monthly performance reports for management.</li><li>Forecast sales revenue and track progress against targets.</li><li>Use CRM tools efficiently to log all client interactions and opportunities.</li></ul>Sales Ownership &amp; Performance<ul><li>Take full ownership of sales targets, accounts and revenue, managing deals and client relationships with a results-driven approach.</li><li>Share market insights, customer feedback and best practices with internal teams to improve processes and performance.</li><li>Demonstrate leadership through accountability, initiative and consistent results.</li></ul>Collaboration &amp; Cross-Functional Alignment<ul><li>Coordinate with Tech, Marketing and Customer Success teams for seamless delivery.</li><li>Communicate customer feedback to relevant departments for continuous improvement.</li><li>Participate in product demos and strategic meetings.</li></ul>Client Relationship Management<ul><li>Build and maintain strong, long-term relationships with key clients.</li><li>Ensure smooth onboarding and coordination with Customer Success and Tech teams.</li><li>Provide tailored solutions based on client needs and pain points.</li><li>Manage escalations and ensure high customer satisfaction.</li></ul>Benefits<ul><li>Fuel allowance</li><li>Performance-based bonuses and sales commission</li><li>Annual salary increments</li><li>Career growth and learning opportunities</li><li>Friendly, professional, and supportive work environment</li><li>Opportunity to work in a growing healthcare IT company</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Sr. Sales Specialist

We are hiring a dedicated SEO Team Lead to join our onsite team. The ideal candidate should have strong hands-on SEO experience and the ability to drive organic growth through effective strategies and execution.Responsibilities:<ul><li>Conduct keyword research and implement on-page, off-page, and technical SEO strategies</li><li>Optimize website structure, metadata, content, and resolve technical issues (crawl errors, broken links, duplicates)</li><li>Monitor and analyze performance using Google Analytics, Google Search Console, and SEO tools</li><li>Build and manage quality backlinks to improve domain authority</li><li>Collaborate with content writers and developers to ensure SEO-compliant content and updates</li><li>Analyze competitors and track SEO performance (traffic, rankings, conversions)</li><li>Lead and manage the SEO team, ensuring alignment with overall SEO goals</li><li>Coordinate with Graphic Designers for SEO-aligned visuals and creatives</li><li>Oversee the Data Entry team to ensure accurate and SEO-friendly uploads</li><li>Stay updated with SEO trends, algorithm changes, and manage company social media when required</li></ul>Requirements:<ul><li>3 - 4 years of SEO experience with team lead exposure</li><li>Strong knowledge of on-page, off-page, and technical SEO</li><li>Hands-on experience with Ahrefs, SEMrush, or similar tools</li><li>Good analytical and communication skills</li><li>Comfortable working onsite</li></ul>Benefits:<ul><li>Performance-based bonuses</li><li>Annual salary increments</li><li>Career growth and learning opportunities</li><li>Friendly, professional and supportive work environment</li><li>Opportunity to work in a growing healthcare IT company</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

SEO Team Lead

InstaCare Technologies is hiring a Customer Success Specialist to manage client onboarding, training, and ongoing support through a mix of on-site visits and virtual coordination, based on client requirements.Key ResponsibilitiesClient Onboarding &amp; Training<ul><li>Manage end-to-end client onboarding and activation</li><li>Conduct on-site training sessions and system walkthroughs</li><li>Support software setup, configuration, and go-live</li><li>Provide virtual support when required</li></ul>Customer Relationship Management<ul><li>Act as the primary point of contact for assigned clients</li><li>Maintain strong client relationships through visits, calls, and follow-ups</li><li>Ensure smooth usage and high customer satisfaction</li></ul>Support &amp; Issue Resolution<ul><li>Log and track customer issues in CRM/ticketing systems</li><li>Coordinate with Tech, QA, Operations, and Finance teams for resolution</li><li>Handle escalations and ensure timely closure</li></ul>Customer Retention &amp; Engagement<ul><li>Monitor client usage and proactively address risks</li><li>Gather feedback and support renewals or upgrades with Sales</li><li>Conduct periodic reviews to improve engagement</li></ul>Reporting &amp; Collaboration<ul><li>Maintain accurate client records and visit reports</li><li>Share updates and insights with internal teams</li><li>Collaborate with Sales, Product, and Support teams</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or relevant professional experience</li><li>Willingness to visit client locations as required</li><li>Strong communication and coordination skills</li><li>Customer-focused with a problem-solving mindset</li><li>Comfortable working from office and in the field</li></ul>Benefits<ul><li>Fuel allowance for official client visits</li><li>Professional growth in a healthcare technology environment</li></ul>Important Note<ul><li>This is an onsite role with client interaction based on business needs.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Success Specialist

We are looking for a creative Graphic Designer to develop engaging visual concepts and marketing materials. The role involves collaborating with clients and teams, maintaining brand consistency, and delivering high-quality designs using industry-standard tools. The ideal candidate can manage multiple projects, meet deadlines, and communicate ideas effectively.Key ResponsibilitiesConceptualization and Design<ul><li>Generate creative ideas and concepts for visual communication.</li><li>Design and create visual assets such as logos, brochures, banners, posters and other marketing materials.</li></ul>Client Collaboration:<ul><li>Collaborate with clients, art directors, or marketing teams to understand project requirements and objectives.</li><li>Present design concepts and ideas to clients for feedback and approval.</li></ul>Software Proficiency:<ul><li>Utilize graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, Canva, InDesign) or other relevant tools to create high-quality designs.</li><li>Stay updated on industry trends and design software advancements.</li></ul>Brand Consistency:<ul><li>Ensure consistency in design elements, color schemes and brand guidelines across various projects.</li><li>Develop and maintain a strong understanding of the brand identity and apply it to all design work.</li></ul>Deadline Management:<ul><li>Manage multiple projects simultaneously and deliver high-quality designs within specified timelines.</li><li>Prioritize tasks effectively to meet project deadlines.</li></ul>Communication Skills:<ul><li>Effectively communicate design concepts and ideas to clients, team members, or stakeholders.</li><li>Collaborate with cross-functional teams to ensure alignment with overall project goals.</li></ul>Benefits:<ul><li>Performance-based bonuses</li><li>Annual salary increments</li><li>Career growth and learning opportunities</li><li>Friendly, professional, and supportive work environment</li><li>Opportunity to work in a growing healthcare IT company</li></ul>How to Apply :Send your resume to hrmanagerinstacare@gmail.com with the subject line: Graphic DesignerJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Graphic Designer

We are looking for a passionate and detail-oriented QA Engineer (Female) to join our growing QA team. The ideal candidate will work on testing web and mobile applications, collaborate closely with developers and product teams and help ensure high-quality software delivery in an Agile environment.Key Responsibilities:<ul><li>Review requirements, specifications, and technical documents to understand testing needs.</li><li>Design, execute, and maintain manual test cases and test scenarios.</li><li>Perform testing for web and mobile applications.</li><li>Identify, document, and track bugs with clear reproduction steps.</li><li>Conduct smoke, sanity, and regression testing.</li><li>Work closely with developers, product managers, and QA team members.</li><li>Maintain test documentation and reports.</li><li>Participate in sprint planning, daily standups, and Agile ceremonies.</li><li>Support and learn automation testing tools and processes.</li></ul>Skills Required:<ul><li>Good understanding of software testing fundamentals.</li><li>Hands-on experience with manual testing.</li><li>Knowledge of SDLC and Agile/Scrum methodology.</li><li>Experience testing web applications (mobile testing is a plus).</li><li>Familiarity with bug tracking tools (JIRA preferred).</li><li>Basic understanding of SQL and automation concepts is a plus.</li><li>Strong attention to detail and analytical skills.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>At least 2 to 3 years of experience in software testing.</li><li>Any QA/testing certification is a plus</li></ul>Why Join Us?<ul><li>Opportunity to learn and work with automation testing tools.</li><li>Supportive and collaborative team environment.</li><li>Clear learning and career growth opportunities.</li><li>Work on real projects and gain hands-on QA experience.</li></ul>How to Apply :Interested female candidates are requested to send their resume to hrmanagerinstacare@gmail.com with the subject line: QA EngineerJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Quality Assurance Engineer (Female)

InstaCare Technologies is seeking a Female Customer Success Specialist for an onsite (office-based) role. You will manage clients through virtual onboarding, online training, and digital communication. This position does not require any client visits or in-person meetings; all client interactions will be conducted via calls, video meetings, email, and WhatsApp.Client Onboarding &amp; Virtual Training<ul><li>Manage end-to-end client onboarding from the office.</li><li>Conduct online training sessions via Zoom/Google Meet.</li><li>Provide virtual product demos and walkthroughs.</li><li>Ensure smooth system setup and client activation.</li></ul>Customer Relationship Management<ul><li>Act as the primary contact for assigned clients.</li><li>Maintain strong client relationships through calls, emails, and WhatsApp.</li><li>Perform regular virtual follow-ups to ensure satisfaction and usage.</li></ul>Support Resolution &amp; Issue Handling<ul><li>Receive and log customer issues in CRM/ticketing systems.</li><li>Coordinate with Tech, QA, Operations, and Finance teams for resolution.</li><li>Keep clients informed about progress until closure.</li></ul>Customer Retention &amp; Engagement<ul><li>Identify at-risk clients and take proactive retention actions.</li><li>Encourage product adoption and feature usage.</li><li>Conduct virtual account reviews and feedback sessions.</li></ul>Performance Tracking &amp; Reporting<ul><li>Track CSAT, NPS, renewals, and churn metrics.</li><li>Maintain accurate CRM records and reports.</li><li>Share insights with management for service improvement.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with Sales, Product, Marketing, and QA teams.</li><li>Provide structured client feedback for product enhancements.</li></ul>Upselling &amp; Cross-Selling (Virtual)<ul><li>Identify upsell and upgrade opportunities.</li><li>Coordinate with Sales for renewals and online discussions.</li></ul>Quality Assurance (QA) Responsibilities<ul><li>Test features and configurations before client go-live.</li><li>Participate in UAT and report bugs or usability issues.</li><li>Monitor client tickets and ensure quality standards.</li></ul>Requirements<ul><li>Female candidates only.</li><li>Bachelor&rsquo;s degree or relevant professional experience.</li><li>Strong communication and coordination skills.</li><li>Comfortable with online meetings and virtual trainings.</li><li>Familiarity with CRM tools and support workflows.</li><li>Detail-oriented with a customer-first mindset.</li></ul>Important Note<ul><li>This is a work-from-office (onsite) position at InstaCare.</li><li>No client visits or physical meetings are required.</li><li>All client interactions are handled online.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Success Specialist (Female)

Join Instacare Technologies and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.