Qureos Mentor

Intercity Hotel Dubai Jaddaf Waterfront

<ul><li>Answer telephone and respond to caller inquiries in a pleasant manner.</li></ul><ul><li>Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)</li></ul><ul><li>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.</li></ul><ul><li>Responsible for coordinating internally with the sales &amp; marketing team.</li></ul><ul><li>Generating reports, preparing proposals, collections details , coordinating with clients &amp; suppliers.</li></ul><ul><li>Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).</li></ul><ul><li>Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).</li></ul><ul><li>Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.</li></ul><ul><li>Manage and maintain sales executives and managers schedules, appointments and travel arrangements.</li></ul><ul><li>Assist sales team by managing schedules, filing important documents and communicating relevant information.</li></ul><ul><li>Arrange and co-ordinate meetings, events and any appointments.</li></ul><ul><li>Record, transcribe and distribute minutes of meetings.</li></ul><ul><li>Interaction with client in regards to leads, hotel needs and client travel.</li></ul><ul><li>Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.</li></ul><ul><li>Perform hotel site tours with potential clients.</li></ul><ul><li>Monitor, screen, respond to and distribute incoming communications.</li></ul><ul><li>Design, upload, extract and maintain customer databases.</li></ul><ul><li>Create and manage Company and Travel Agent profiles on the property management system.</li></ul><ul><li>Should know the process of merging profiles.</li></ul><ul><li>Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles.</li></ul><ul><li>Print Daily Sales reports for each sales managers and submit to Director of Sales.</li></ul><ul><li>Print Sales manager productivity reports for each sales managers and submit to Director of Sales.</li></ul><ul><li>File and retrieve documents and reference materials.</li></ul><ul><li>Conduct research and collect data to prepare reports and documents.</li></ul><ul><li>Utilizes efficient sales strategy for the maximization of hotel revenue.</li></ul><ul><li>Coordinates necessary arrangements with vendors relating to sales.</li></ul><ul><li>Establishes strong relationships with vendors to ensure maximization of hotel revenue.</li></ul><ul><li>Ensures all documents produced by the Sales Department (i.e. BEO&rsquo;s, contracts, rooming lists, proposals) are completed accurately and on time.</li></ul><ul><li>Respond to complaints from customers and give after-sales support when requested.</li></ul><ul><li>Ensure the adequacy of sales-related equipment or material are available at all times.</li></ul><ul><li>Other duties as assigned by Director or sales or the management.</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Hotel Industry: 1 year (Required)</li></ul>

Sales Coordinator

Hotel reservation agents are responsible for keeping accurate records about customer bookings, payments, and any additional information that hotel staff might need when interacting with a guest. They might also use records to follow up with previous customers to encourage them to book another stay at the hotel.<ul><li>Checking reservations daily for compliance to ensure that the minimum response time is Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.</li><li>Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.</li><li>Planning and using efficient organizational skills to run the daily operation.</li><li>Organizing on-the-job and weekly training for all staff.</li><li>To keep reservations staff informed on all changes or developments within the hotel and the company.</li><li>To spot-Check reservations made the previous day and Check all VIP arrivals</li><li>Training, developing, and motivating staff to increase productivity.</li></ul>Job Type: Full-timeExperience:<ul><li>Hotel Industry: 1 year (Required)</li></ul>

Reservations Team Leader

Join Intercity Hotel Dubai Jaddaf Waterfront and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Intercity Hotel Dubai Jaddaf Waterfront

ABOUT_COMPANY

Sales Coordinator

Reservations Team Leader