Qureos Mentor

International Free Zone Authority | IFZA

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 We are seeking a dynamic Graphic Designer to join our team. Who will be able to design a wide variety of artworks across digital and offline media. The ideal candidate will be able to deliver brilliant creative ideas, demonstrate a design thinking mindset, and a keen eye for details.
 
 
 
 
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 Determining the requirements and scope of a project based on the given briefs
 
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 Creating visual adaptations based on the key visuals set out by the Creative Lead
 
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 Presenting ideas, preparing drafts, and testing graphics across various media
 
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 Developing illustrations, logos, and other designs using software or by hand
 
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 Ensuring that all communication needs are met through relevant digital content and aesthetic visuals aligned with the company&rsquo;s Marketing Strategy, Brand Standards, and business objectives
 
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 Communicating and reflecting the IFZA Brand Identity effectively through visuals
 
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 Abiding by project timelines and budget constraints
 
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 Collaborating with the Content team and the Creative Lead to produce the final designs
 
 
 
 
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 Requirements
 
 
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 Proven work experience as a Graphic Designer
 
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 Full English proficiency is required
 
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 Additional spoken languages are a plus
 
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 Proficiency in the following Adobe suite: Photoshop, Illustrator, and InDesign
 
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 Good knowledge of target markets and competitors
 
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 Bachelor's degree in Graphic Design or Digital Design, or a related field.
 
 
 
 
 
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 Benefits
 
 
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 24 annual leave days
 
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 Annual flight home
 
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 Life insurance plan
 
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 Medical insurance plan (with the option to upgrade at your own cost)
 
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 Bonus scheme (in relevant departments)
 
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 Invitations to participate in various company functions, staff events, and department team building events
 
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 Opportunities to learn, develop and grow with the organization
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Graphic Designer

<div>
 
 About Us
 
 
 
 IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.
 
 
 
 Job Description
 
 
 
 The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
 
 
 
 Responsibilities
 
 
 
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 Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
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 Issuing quotes and providing license-related documentation to clients and professional partners
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 Monitoring and updating the CRM system regularly when managing a portfolio of work
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 Accurately analyzing the content of all documentation such as passports, application forms and resolutions
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 Responding to all partners&rsquo; and clients&rsquo; emails and queries on a range of scenarios faced by licensees
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 Delivering exceptional levels of customer service, ensuring IFZA&rsquo;s reputation and integrity is maintained
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 Fostering long-lasting business relationships with clients and professional partners
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 Handling complaints and finding optimal solutions to ensure clients&rsquo; happiness and retention
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 Operating closely with sales, finance, and renewals departments
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 Performing other job-related duties as assigned by Management
 
 
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 Requirements
 
 
 
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 Full English proficiency is required
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 Additional spoken languages are a plus
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 Intermediate computer literacy is required e.g., MS Office
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 Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
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 Strong attention to details
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 Customer Service and Client Relationship Management experience is advantageous
 
 
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 Benefits
 
 
 
 As an employee of IFZA, you can expect:
 
 
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 24 working days as annual leave
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 Annual flight home
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 Life insurance plan
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 Medical insurance plan (with the option to upgrade at your own cost)
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 Bonus scheme (in relevant departments)
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 Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
 
 
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</div>

Client Relations Officer

<div>
 As
 
 Project Assistant
 
 you support the Head of Operations as a strategic and execution partner. You&rsquo;ll help plan and track key initiatives, build structured presentations and reports, map and improve processes, and ensure priorities move forward without constant direction. You will manage critical communication, calendars, and follow-ups, acting as an extension of leadership to bring clarity, organization, and efficiency. This role suits someone who thinks ahead, structures information well, and enjoys turning messy input into clean, actionable output
 
 
 
 
 Project Governance &amp; Tracking
 
 
 
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 Maintain RAID logs, RAG statuses, risk registers, milestone trackers, and weekly/monthly reports.
 
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 Prepare structured project updates, briefing packs, and decision logs.
 
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 Track dependencies, timelines, and cross-functional follow-ups with minimal supervision.
 
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 Support the creation of project plans and execution roadmaps.
 
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 Reporting, Analysis &amp; Documentation
 
 
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 Build polished reports, dashboards, and presentation decks for leadership.
 
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 Convert raw inputs into clear, concise, and visually structured materials.
 
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 Maintain project documentation, SOPs, and workflow repositories.
 
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 Conduct process mapping (As-Is/To-Be) and identify improvement opportunities
 
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 Operational &amp; Stakeholder Support
 
 
 
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 Maintain organized documentation, SOPs, and project trackers
 
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 Liaise across departments to ensure information flow and alignment
 
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 Coordinate across departments to gather data, clarify requirements, and ensure alignment
 
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 Issue meeting agendas, pre-reads, minutes, and tracked action items
 
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 Support resource planning, compliance checks, and operational readiness activities.
 
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 Assist in developing proposals and internal presentations when required.
 
 
 
 
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 Requirements
 
 
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 Bachelor's degree in business, Operations, Project Management, or a related field.
 
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 2&ndash;5 years of experience in experience in PMO, project coordination, operations, or business analysis
 
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 Strong communication and writing skills, with ability to create clear and concise presentations and reports
 
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 Proficiency in Microsoft Office / Google Workspace (especially Excel/Sheets &amp; PowerPoint/Slides)
 
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 Strong proficiency in PowerPoint, Excel/Sheets, project/workflow tools (Asana, Planner, Trello, Jira, Monday).
 
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 Ability to build structured decks, project trackers, and clear reports.
 
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 Excellent organisation, attention to detail, and ability to work with limited instructions.
 
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 Strong communication skills and professional judgement.
 
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 Ability to work under pressure and manage multiple streams simultaneously.
 
 
 
 
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 Benefits
 
 
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 International team (over 60 nationalities)
 
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 24 Working days as annual leave
 
 </li>
 <li>
 Annual flight home
 
 </li>
 <li>
 Life insurance plan
 
 </li>
 <li>
 Medical insurance plan (with the option to upgrade at your own cost)
 
 </li>
 <li>
 Opportunities to learn, develop and grow with the organization
 
 </li>
 </ul>
</div>

Project Assistant to Head of Operations

Join International Free Zone Authority | IFZA and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

International Free Zone Authority | IFZA

ABOUT_COMPANY

Graphic Designer

Client Relations Officer

Project Assistant to Head of Operations

Client Relations Officer