Qureos Mentor

itineris

<div>Elevator Experience is Mandatory!

Role Summary

The Senior Service Sales Engineer leads the development and execution of service sales strategies, focusing on long-term maintenance contracts, modernization projects, and portfolio growth. Beyond managing client accounts, the role is accountable for achieving ambitious revenue targets, mentoring junior sales engineers, and driving operational excellence. This senior position plays a critical role in shaping customer relationships, influencing decision-makers, and ensuring service sales profitability and sustainability.

Location: Dubai, UAE 
Business Industry: Elevators, Escalators, and Moving Walkways

Key Responsibilities
<ul>
<li>Lead the full sales cycle for service contracts, modernizations, and repair projects, from prospecting to closure.</li>
<li>Drive portfolio growth through renewal, conversion, recapture, and upselling strategies.</li>
<li>Serve as a senior point of contact for strategic clients, consultants, and facility management companies, ensuring high-level customer satisfaction.</li>
<li>Negotiate complex service agreements, balancing client requirements with company profitability.</li>
<li>Oversee the preparation and submission of pre-qualification, tender, and bid documents, ensuring technical and commercial compliance.</li>
<li>Mentor and support Service Sales Engineers in tender preparation, client negotiations, and portfolio management.</li>
<li>Collaborate closely with technical, finance, and HSE teams to align proposals with operational capacity and legal standards.</li>
<li>Monitor market trends and competitor offerings; provide insights to refine pricing strategies and service solutions.</li>
<li>Ensure collection of receivables from assigned accounts and maintain healthy cash flow within the portfolio.</li>
<li>Promote adherence to corporate standards, IMS, and HSE regulations, ensuring compliance with local laws and industry best practices.</li>
</ul>
Requirements &amp; Qualifications
<ul>
<li>Bachelor&rsquo;s Degree in Mechanical or Electrical Engineering (Master&rsquo;s is an advantage).</li>
<li>7+ years of progressive experience in the elevator industry, with at least 5 years in service sales leadership or senior client management.</li>
<li>Proven track record of achieving or exceeding sales targets in AMCs, modernizations, and service portfolio growth.</li>
<li>Advanced negotiation, influencing, and decision-making skills.</li>
<li>Strong leadership and mentoring capabilities to guide junior team members.</li>
<li>Excellent technical understanding of elevator systems and service delivery models.</li>
<li>Proficiency in CRM and industry-specific platforms (SAP, VIEW, or equivalent).</li>
<li>Excellent communication, presentation, and relationship-building skills.</li>
<li>Problem-solving mindset with the ability to manage conflicts and resolve client concerns.</li></ul></div>

Sr. Service Sales Engineer, Elevator Industry – Dubai, UAE

<div>Elevator Experience is Mandatory!

Role Summary: 
The Service Sales Engineer understands the company&rsquo;s products and processes to provide full technical and administrative support to the service sales team during the tender and implementation of the projects. This role is crucial in maintaining strong customer relationships by acting as an extension of the field service sales force.

Position Location: Dubai, UAE 
Business Industry: Elevators, Escalators and Moving Walkways
<div>
Main Duties and Responsibilities: 
<ul><li>Process service sales leads and prepare and submit pre-qualification and tender documents to clients.</li><li>Study inquiries and tenders regarding commercial and technical matters, liaising with the technical department and factory for any required clarifications, support, and assistance.</li><li>Serve as a liaison between departments, the factory, clients, and stakeholders to provide services that meet clients&rsquo; needs, cost and time constraints, and necessary solutions.</li><li>Coordinate with other departments (Finance, HSE, etc.) to gather necessary information for submitting quotations and tenders, including arranging bonds and special approvals.</li><li>Organize and file service sales records such as tenders, specifications, queries, contracts, invoices, receipts, communications, and reports.</li><li>Review, check, and update all documentation and contact customers to resolve any queries.</li><li>Maintain service sales records in the system, prepare reports, and provide information to the finance department in coordination with the Service Sales Manager on incoming and completed orders for cash flow forecasting.</li><li>Clarify client requirements and prepare final agreed specifications and inquiries.</li><li>Prepare compliance statements for projects in coordination with the Service Sales Manager.</li><li>Act as the account manager for customers within your portfolio, handling all matters related to their accounts.</li><li>Be the first point of contact for urgent calls, inquiries, emails, and messages.</li><li>Manage correspondences and communications between the service sales team and clients/stakeholders.</li><li>Achieve assigned Renewal, Conversion, Recapture, 3rd-Party, Repair, and MOD sales targets.</li><li>Ensure timely and accurate processing of orders, responses, and customer feedback.</li><li>Responsible for the collection of accounts receivables under your portfolio.</li><li>Monitor customer accounts and provide data analysis, reports, and relevant information to assist the service sales team.</li><li>Meet with clients, consultants, contractors, and facility management regularly to ensure first-class customer service.</li><li>Monitor customer accounts and provide data analysis, reports, and relevant information to support the service sales team.</li><li>Ensure adherence to HSE policies and procedures, IMS, and corporate standards, including compliance with legal and local regulations.</li></ul></div>
<div>
Requirements and qualifications: 
<ul><li>Bachelor&rsquo;s Degree in Engineering (Mechanical/Electrical).</li><li>Relevant certifications will be an added advantage.</li><li>3-5 years of experience in the Elevator Industry is a Must.</li><li>Excellent negotiation and persuading skills.</li><li>Excellent presentation and creativity skills.</li><li>Solid technical background in SAP, VIEW, and other Sales software relevant to the industry.</li><li>Problem-solving and conflict-management skills.</li><li>Excellent communication skills.</li><li>Strong decision-making skills.</li></ul></div></div>

Service Sales Engineer, Elevator Industry – Dubai, UAE

<div>Role Summary
The Electrical Engineer &ndash; Lighting Industry will be responsible for supporting the design, review, and execution of electrical systems for lighting projects in Dubai. The role requires technical expertise, attention to detail, and the ability to work closely with cross-functional teams to deliver high-quality solutions.

Business Industry: Lighting Design &amp; Manufacturing 
Location: Dubai, UAE 
Employment Type: Full-time

Key Responsibilities
<ul>
<li>Design, review, and validate electrical systems and layouts for lighting projects.</li>
<li>Conduct technical calculations and ensure compliance with electrical codes and standards.</li>
<li>Coordinate with design, project management, and installation teams to meet project requirements.</li>
<li>Provide technical support during project execution, including site visits and inspections.</li>
<li>Prepare technical documentation, drawings, and reports as required.</li>
<li>Ensure adherence to quality and safety standards throughout all project phases.</li>
<li>Liaise with suppliers and contractors to verify technical specifications of materials and equipment.</li>
<li>Monitor industry trends, innovations, and regulations related to lighting systems.</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>Bachelor&rsquo;s degree in Electrical Engineering or a related field.</li>
<li>Minimum 3 years of proven experience in the lighting industry (mandatory).</li>
<li>Strong knowledge of electrical design, standards, and calculations.</li>
<li>Proficiency in AutoCAD, Dialux, Relux, or similar design software is an advantage.</li>
<li>Strong analytical and problem-solving skills with keen attention to detail.</li>
<li>Ability to collaborate effectively in a team-oriented environment.</li>
<li>Fluency in English is mandatory; Arabic is an advantage.</li></ul></div>

Electrical Engineer / Lighting Industry – Dubai, UAE

<div>Role Summary

The Business Development Specialist will play a pivotal role in driving growth by identifying new opportunities, building strong client relationships, and expanding the company&rsquo;s market presence. This role requires a proactive, results-driven professional with solid experience in the lighting industry, capable of combining commercial acumen with creativity to contribute to high-end projects.

Business Industry: Lighting Design &amp; Manufacturing 
Location: Dubai 
Employment Type: Full-time

Key Responsibilities
<ul>
<li>Identify and pursue new business opportunities within the lighting and design sector.</li>
<li>Develop and maintain long-term relationships with clients, partners, and stakeholders.</li>
<li>Prepare and present tailored proposals and solutions that meet client needs.</li>
<li>Collaborate closely with internal teams (sales, marketing, design, and technical) to ensure seamless project execution.</li>
<li>Conduct market research to monitor trends, competitor activities, and industry developments.</li>
<li>Support the preparation of business development plans, forecasts, and progress reports.</li>
<li>Represent the company at industry events, trade shows, and networking activities.</li>
<li>Collect and communicate client feedback to internal teams to improve service delivery.</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li>
<li>Proven experience in business development or sales within the lighting industry (mandatory).</li>
<li>Strong network within the architecture, design, and construction sectors is highly desirable.</li>
<li>Excellent communication, negotiation, and presentation skills.</li>
<li>Fluency in both Arabic and English is mandatory.</li>
<li>Ability to manage multiple priorities with strong organizational and time-management skills.</li>
<li>Proficiency in MS Office; experience with CRM tools is an advantage.</li></ul></div>

Business Development Specialist / Lighting Industry – Dubai, UAE

<div>Purchasing / Procurement Experience within the Elevator Industry is a Must.

Role Summary

The Senior Purchasing Specialist is responsible for managing the procurement of materials, equipment, subcontractors, and manpower services required for elevators, escalators, and moving walkway projects. This role ensures cost-effective, timely, and quality sourcing while maintaining strong relationships with suppliers, subcontractors, and internal stakeholders, aligning with the company&rsquo;s operational, financial, and strategic objectives.

Business Industry: Elevators, Escalators, and Moving Walkways 
Department: Procurement &amp; Supply Chain 
Reports to: Procurement Manager / Head of Supply Chain 
Location: Dubai, UAE 
Employment Type: Full-Time

Key Responsibilities

Strategic Procurement &amp; Sourcing
<ul>
<li>Identify, evaluate, and qualify suppliers and subcontractors for materials, manpower, and services.</li>
<li>Develop and implement purchasing strategies aligned with project requirements and company policies.</li>
<li>Negotiate favorable terms and conditions with suppliers and subcontractors to achieve cost savings and added value.</li>
<li>Conduct market research to stay updated on pricing, manpower availability, and new technologies.</li>
</ul>
Operational Procurement
<ul>
<li>Review and process purchase requisitions and ensure accuracy against project needs.</li>
<li>Issue purchase orders, monitor order fulfillment, and ensure timely delivery of materials and manpower.</li>
<li>Track shipments, manage customs clearance (if applicable), and resolve delivery issues or delays.</li>
<li>Ensure all procurement activities comply with company policies, quality standards, and regulatory requirements.</li>
</ul>
Supplier &amp; Stakeholder Management
<ul>
<li>Build and maintain strong relationships with local and international suppliers and subcontractors.</li>
<li>Conduct supplier/subcontractor performance evaluations based on delivery, quality, cost, and service.</li>
<li>Collaborate with project managers, engineers, and technical teams to align procurement with technical specifications and project requirements.</li>
<li>Act as a liaison between suppliers, subcontractors, and internal stakeholders for issue resolution.</li>
</ul>
Financial &amp; Compliance
<ul>
<li>Ensure procurement activities align with approved budgets.</li>
<li>Maintain accurate records of purchases, contracts, and supplier agreements.</li>
<li>Support the preparation of procurement reports, cost analyses, and forecasts.</li>
<li>Adhere to compliance, ethical standards, and company governance in all sourcing activities.</li></ul> 


Required Qualifications

Education &amp; Experience
<ul>
<li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Engineering, or a related field.</li>
<li>Minimum of 7+ years of purchasing experience within the elevator and escalator industry is a must.</li>
<li>Proven experience in subcontractor and manpower supply procurement.</li>
<li>Track record in supplier/vendor negotiations, vendor management, and international procurement.</li>
</ul>
Knowledge, Skills &amp; Abilities
<ul>
<li>Strong knowledge of procurement strategies, supply chain processes, and contract management.</li>
<li>Technical understanding of elevator/escalator components and manpower requirements.</li>
<li>Excellent negotiation, communication, and interpersonal skills.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Proficiency in ERP systems (SAP, Oracle, or similar) and MS Office Suite.</li>
<li>Ability to work under pressure and manage multiple priorities.</li></ul> 


Preferred Profile
<ul>
<li>Notice period of 1 month or less; immediate availability is a strong advantage.</li>
<li>Experience with both local and international suppliers and subcontractors.</li>
<li>Strong organizational skills and ability to multitask in a fast-paced environment.</li></ul> 


Core Competencies
<ul>
<li>Results-oriented with strong attention to detail.</li>
<li>High level of integrity, professionalism, and ethical standards.</li>
<li>Team player with the ability to collaborate across functions.</li>
<li>Strong organizational and time-management skills.</li></ul></div>

Senior Purchasing Specialist – Elevator Industry