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Itqan Raseel Co., Ltd

We are urgently hiring Application Support Engineers to provide L1/L2 support for enterprise applications. The ideal candidate will ensure system availability, manage incidents, and work closely with technical teams to resolve issues efficiently.Key Responsibilities<ul><li>Provide L1/L2 application support for enterprise systems</li><li>Monitor applications to ensure high availability and SLA compliance</li><li>Troubleshoot issues related to applications, databases, and APIs</li><li>Perform incident management and root-cause analysis</li><li>Collaborate with development and infrastructure teams</li><li>Support application deployments and performance monitoring</li><li>Maintain proper documentation and reporting</li></ul>Requirements<ul><li>Minimum 8+ years of experience in Application Support</li><li>Strong hands-on experience in L1/L2 support environments</li><li>Experience with SQL, HTTP diagnostics, and monitoring tools</li><li>Good understanding of databases and API integrations</li><li>Development background is required</li><li>Strong problem-solving and analytical skills</li><li>Ability to work in a fast-paced environment</li><li>Arabic-speaking is mandatory</li></ul>Job Type: PermanentPay: Up to ﷼13,000.00 per monthWork Location: In person

Application Support Engineer

Join Itqan Raseel Co., Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Itqan Raseel Co., Ltd

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Application Support Engineer