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Iverson Four, Inc

Position SummaryThe AVP of Training and Development is responsible for leading, developing, and overseeing the company-wide training function across all operational and manufacturing disciplines. This role ensures that all training programs (technical, functional, corporate, and soft-skill) are aligned with organizational goals, regulatory requirements, and the company&rsquo;s culture and values.The AVP of Training and Development will supervise discipline-specific training managers (e.g., Underwriting Training Manager, Operations Training Manager, etc.) and coordinate training strategies to ensure consistency, scalability, and quality across the organization.This position plays a key leadership role in onboarding, employee development, culture reinforcement, and cross-functional skill enhancement. The AVP of Training and Development will collaborate with executives and departmental leaders to assess training needs, design effective curricula, and create a unified training framework that supports employee success and company growth.This position reports to: Chief Credit OfficerEssential Job FunctionsTraining Department Leadership &amp; Strategy&bull;Oversee the corporate training department, including all discipline-specific training managers and trainers.&bull;Develop a unified company-wide training strategy that integrates corporate culture, soft skills, compliance, and technical training.&bull;Collaborate with senior leadership to identify training needs that support strategic goals, production efficiency, loan quality, and employee development.&bull;Establish training standards, processes, and measurement systems to ensure consistency and high performance across training teams.&bull;Manage the overall training budget, resource allocation, and department capacity planning.Training Program Development&bull;Develop, implement, and oversee comprehensive onboarding programs for all roles and functions.&bull;Create corporate soft-skill programs (e.g., communication, leadership, teamwork, conflict resolution, customer experience).&bull;Lead development of corporate culture programs designed to reinforce the company&rsquo;s mission, values, and expected behaviors.&bull;Ensure technical/functional curricula across departments (Underwriting, Operations, Funding, Closing, Sales, Post-Closing, etc.) align with corporate training standards.&bull;Partner with department leaders to develop training pathways for role-specific skill building and career advancement.Training Delivery &amp; Execution&bull;Oversee delivery of seminars, workshops, team exercises, online courses, and blended learning solutions.&bull;Ensure training programs are engaging, practical, and tailored to diverse learning styles and employee experience levels.&bull;Maintain and manage a global training calendar for all departments and corporate initiatives.&bull;Guide and support training managers in delivering discipline-specific content.&bull;This person will also be required to develop and deliver training content as needed.Quality, Compliance &amp; Performance Monitoring&bull;Develop measurement systems to evaluate training effectiveness, ROI, quality, and employee performance outcomes.&bull;Ensure training content reflects current agency, investor, and regulatory guidelines.&bull;Work with quality control, risk, and compliance teams to incorporate feedback into continuous curriculum improvement.&bull;Conduct periodic audits of training materials and delivery methods across departments.Training Content &amp; Tools&bull;Oversee creation and maintenance of training modules, manuals, videos, job aids, and e-learning content.&bull;Ensure use of effective adult-learning methodologies and modern training technology.&bull;Support implementation of new tools, software, and workflow updates by developing corresponding training materials.Employee Development &amp; Culture Engagement&bull;Build programs that foster a positive work culture, teamwork, professionalism, and leadership readiness.&bull;Assist managers across the organization in developing professional development plans and career pathing opportunities.&bull;Lead mentoring and coaching initiatives to support employee retention and growth.Other Responsibilities&bull;Support department initiatives and strategic projects as assigned.&bull;Respond to internal and external inquiries within established service-level expectations.&bull;Ensure training department operations comply with all BSA/AML and regulatory requirements.Required Skills &amp; QualificationsEducation &amp; Experience&bull;Bachelor&rsquo;s degree in business, HR, organizational development, education, or related field.&bull;Minimum 5+ years of training management experience, preferably in mortgage banking or financial services.&bull;Experience leading a training function or managing training teams.&bull;Knowledge of wholesale mortgage banking, manufacturing-style workflows, and/or Non-QM preferred.Skills &amp; Competencies&bull;Strong understanding of adult learning principles, instructional design, and modern training delivery methods.&bull;Excellent verbal, written, and presentation communication skills.&bull;Ability to engage diverse audiences and translate complex topics into clear, actionable training.&bull;Proven ability to manage multiple projects with competing priorities.&bull;Strong interpersonal skills, with the ability to influence, coach, and collaborate across departments.&bull;High professionalism, integrity, and accountability.&bull;Demonstrated initiative and self-motivation.&bull;Technical proficiency with training software, LMS platforms, virtual learning tools, MS Office, and collaboration software.Additional Requirements&bull;Must comply with all BSA/AML and regulatory requirements.&bull;Required to complete compliance and industry training as assigned.&bull;Job duties may change based on company needsMust comply with all BSA/AML requirements as well as any mandatory changes. The job functions listedare not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager. Job duties may change as required by needs of company. Must complete all required industry and compliance training as required by Hometown Equity Mortgage, Inc.Compensation: $115,000 -$135,000 annuallyPay: $115,000.00 - $135,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Lake Forest, CA 92630

AVP Training and Development

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Iverson Four, Inc

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AVP Training and Development