Qureos Mentor

Jam Food Science India Pvt Ltd

Key Responsibilities&middot; Operational Excellence: Oversee daily operations of both the bakery and restaurant, ensuring seamless workflow, efficiency, and adherence to all company standards.&middot; This includes front-of-house (FOH), back-of-house (BOH), and retail counter operations.&middot; Financial Management: Develop and manage budgets, control costs (food, labor, and overheads), analyze sales data, and implement strategies to maximize profitability and achieve financial targets. Oversee inventory management, purchasing, and waste reduction.&middot; Team Leadership &amp; Development: Recruit, hire, train, and mentor a large team of diverse professionals across various departments (chefs, bakers, service staff, counter sales). Foster a positive, productive, and high-performance work environment.&middot; Conduct regular performance reviews and address performance issues effectively.&middot; Customer Experience: primary focus on Champion exceptional customer service across all touchpoints.&middot; Implement create customer feedback systems to ensure satisfaction and loyalty.&middot; Address customer complaints promptly and professionally.&middot; Quality Control: Uphold the legacy of quality by ensuring all food and beverage products meet the highest standards of taste, presentation, and freshness.&middot; Implement strict high quality control measures in both the bakery production and kitchen.&middot; Food Safety &amp; Compliance: Ensure strict adherence to all local and national food safety, hygiene, and sanitation regulations (e.g., FSSAI guidelines).&middot; Marketing &amp; Promotions: Collaborate with leadership to develop and execute local marketing initiatives, promotional/ seasonal activities, and community engagement efforts to drive sales and enhance brand visibility.&middot; Supply Chain &amp; Vendor Relations: assist the store executive to Manage relationships with suppliers, negotiate contracts, and ensure timely and cost-effective procurement of high-quality ingredients and supplies&middot; Problem Solving: Proactively identify and resolve operational challenges, unforeseen issues, and staff conflicts efficiently and effectively.&middot; Maintenance &amp; Facilities: Oversee the regular maintenance with the maintaining staff for all equipment, premises, and facilities to ensure they are in excellent working order and comply with safety standards.Qualifications&middot; Experience: Minimum of 6 - 10 years of progressive management experience in a high-volume restaurant, bakery, or large-scale food service operation.&middot; Experience managing a legacy brand or a business with significant historical value is a strong plus.&middot; Leadership Skills: Proven ability to lead, motivate, and develop large, diverse teams in a demanding environment. Strong decision-making and problem-solving abilities.&middot; Business Acumen: Demonstrated general understanding of budgeting, cost control, and sales forecasting.&middot; Operational Expertise: In-depth knowledge of FOH and BOH operations, inventory management, supply chain, and food safety regulations.&middot; Communication: Excellent verbal and written communication skills in Hindi and Marathi (proficiency in English is a plus). Ability to communicate effectively with staff, customers, and vendors.&middot; Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and challenges.&middot; Computer Proficiency: Comfortable with POS systems, inventory management software, and Microsoft Office Suite.&middot; Education: Bachelor's degree in Hotel Management, Business Administration, or a related field is preferred. Relevant professional certifications are a plus.What We Offer&middot; A challenging yet rewarding leadership role in a well-established and respected legacy brand.&middot; Competitive salary and performance-based incentives.&middot; Opportunity to make a significant impact on the business's continued growth and success.&middot; A supportive work environment that values tradition and innovation.Please submit your comprehensive resume along with a cover letter detailing your relevant experience and leadership philosophy to address or application portal We look forward to hearing from you!Job Type: Full-timePay: &#8377;30,000.00 - &#8377;36,000.00 per monthBenefits:<ul><li>Food provided</li></ul>Work Location: In person

Operations Manager

Join Jam Food Science India Pvt Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Jam Food Science India Pvt Ltd

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Operations Manager