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JAOW CAFE

Job Title: Coffee Shop ManagerJob Responsibilities:<ul><li>Oversee the daily operations of the coffee shop and ensure smooth workflow.</li><li>Maintain high standards of customer service, product quality, and store presentation.</li><li>Manage and supervise staff, including scheduling, training, and performance evaluation.</li><li>Monitor inventory, ordering, and stock control to avoid shortages and wastage.</li><li>Ensure all coffee preparation and service follow company SOPs and quality standards.</li><li>Handle customer concerns professionally and maintain strong customer relationships.</li><li>Monitor sales performance, profit margins, and operational costs.</li><li>Coordinate with suppliers, franchise teams, and management regarding operations and new product launches.</li><li>Ensure cleanliness, hygiene, and compliance with health and safety regulations.</li><li>Develop strategies to improve sales, customer satisfaction, and team performance.</li></ul>Qualifications:<ul><li>Proven experience as a Manager in a high-end coffee shop or caf&eacute; environment.</li><li>Strong background and deep knowledge of the coffee industry, specialty coffee, and caf&eacute; operations.</li><li>Excellent leadership, communication, and team management skills.</li><li>Ability to work in a fast-paced and customer-focused environment.</li><li>Knowledge of inventory management, cost control, and sales reporting.</li><li>Strong problem-solving and decision-making abilities.</li><li>Experience in handling high-profile customers and maintaining premium service standards.</li><li>Passion for coffee, hospitality, and operational excellence.</li><li>Bachelor&rsquo;s degree or relevant hospitality/management experience is preferred.</li></ul>Work Location: In person

Manager

Join JAOW CAFE and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JAOW CAFE

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Manager