Urwah Admin

Jazeera Airways

<div>Jazeera Airways is looking for a Materials Controller to be based in Kuwait, he or she will be responsible for ensuring the timely availability of materials required for aircraft maintenance, major checks, and modifications at the optimum cost. The role involves procuring and replenishing necessary materials, managing inventory levels, coordinating with suppliers, and ensuring efficient logistics processes.

Responsibilities and Duties:
<ul>
<li>Responsible for the acquisition of all aircraft parts and materials, including ordering, releasing from the supplier, shipping, customs clearance, and receiving.</li>
<li>Coordinate with Stores and other requestors to procure materials efficiently.</li>
<li>Source required aircraft parts by requesting quotations and checking OEM portals.</li>
<li>Monitor and replenish On-Site Stock to maintain operational readiness.</li>
<li>Coordinate with Maintenance, Planning, Technical Services, Stores, and other departments for timely acquisition of aircraft parts.</li>
<li>Maintain accurate inventory records and ensure proper stock rotation to prevent obsolescence.</li>
<li>Assist the finance team with order invoicing and other requirements to facilitate vendor payments.</li>
<li>Oversee all exchange and loan orders, including ordering, shipping, receiving, installation, removal, and returning the core or loaned unit to the vendor.</li>
<li>Advise end-users and requestors on order terms and conditions, particularly for exchange and loan orders.</li>
<li>Resolve unserviceable item issues and work with the Stores Supervisor to clear pending quarantined items.</li>
<li>Ensure compliance with company policies and aviation regulations in all procurement and inventory activities.</li>
<li>Liaise with vendors, subcontractors, and other parties to track and send unserviceable components for repair or warranty claims.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Degree in Aeronautical, Mechanical, Industrial Engineering, Supply Chain, or equivalent.</li>
<li>At least 2 years of related work experience in aviation materials and supply chain management.</li>
<li>Experience in procuring aircraft parts and equipment and creating materials and costing reports.</li>
<li>Experience in inventory control and stock management in an aviation environment.</li>
<li>Strong knowledge of supply chain procedures and practices.</li>
<li>Familiarity with EASA Part M, EASA Part 145, and Kuwait DGCA regulations.</li>
<li>Proficiency in interpreting authorized release certificates, shop finding/visit reports, MSDS, and certificates of conformity.</li>
<li>Understanding of aircraft parts classifications such as rotable, consumable, and expendable.</li>
<li>Proficiency in using airline application-based ERP systems and spreadsheet software.</li>
<li>Strong command of the English language with excellent communication skills.</li>
<li>Strong organizational and problem-solving skills with attention to detail.</li></ul></div>

Materials Controller

<div>The Video Editor is responsible for creating high-quality video content that enhances Jazeera Airways&rsquo; advertising campaigns, social media presence, and brand storytelling. This role involves video production, editing, motion graphics, and creative direction to deliver visually compelling content across multiple platforms.

The ideal candidate will have expertise in visual storytelling, video editing, and motion design, ensuring all video assets align with brand identity and marketing goals.

Responsibilities and Duties:

Video Production &amp; Editing
<ul>
<li>Produce video ads, promotional films, and branded content for social media, digital campaigns, and in-flight entertainment.</li>
<li>Edit and enhance raw footage, ensuring high production quality with color grading, audio mixing, and special effects.</li>
<li>Develop storyboards and shot lists, ensuring videos align with brand messaging and campaign objectives.</li>
</ul>
Motion Graphics &amp; Animation
<ul>
<li>Incorporate motion graphics, 2D/3D animations, and kinetic typography into video content.</li>
<li>Work closely with the motion graphics team to add engaging visual effects.</li>
<li>Ensure animations are optimized for social media, digital ads, and broadcast formats.</li>
</ul>
Brand Storytelling &amp; Visual Consistency
<ul>
<li>Maintain brand visual identity across all video projects, ensuring consistency in tone, style, and messaging.</li>
<li>Collaborate with content, social media, and design teams to develop engaging video narratives.</li>
<li>Research and apply the latest video trends and storytelling techniques to enhance audience engagement.</li>
</ul>
Equipment &amp; Software Management
<ul>
<li>Operate and manage professional video cameras, lighting setups, and audio equipment.</li>
<li>Work with Adobe Premiere Pro, After Effects, Final Cut Pro, DaVinci Resolve, and other post-production tools.</li>
</ul>
Performance Tracking &amp; Optimization
<ul>
<li>Analyze video engagement metrics and optimize content for better audience retention and conversions.</li>
<li>Stay up to date with emerging video technologies, platform-specific requirements, and industry trends</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Film Production, Media Studies, Digital Arts, or a related field.</li>
<li>4+ years of experience in video production, motion design, or post-production editing.</li>
<li>Strong portfolio showcasing branded video content, motion graphics, and storytelling capabilities.</li>
<li>Experience working with camera equipment, lighting setups, and audio recording tools.</li>
<li>Proficiency in Adobe Creative Suite (Premiere Pro, After Effects), DaVinci Resolve, or similar software.</li></ul></div>

Video Editor

<div>The Motion Graphics Designer is responsible for creating engaging and visually dynamic animated content to elevate Jazeera Airways&rsquo; brand storytelling, advertising campaigns, and digital presence.

This role involves designing motion graphics, animations, visual effects, and kinetic typography for social media, digital ads, in-flight entertainment, and corporate presentations.

The ideal candidate should be highly creative, detail-oriented, and proficient in 2D/3D animation, motion infographics, and brand visual effects to bring static content to life.

Responsibilities and Duties:

Motion Graphics &amp; Animation Creation
<ul>
<li>Develop high-quality animated content for social media, digital advertising, website visuals, and brand campaigns.</li>
<li>Design and animate motion infographics, kinetic typography, and 3D elements to enhance visual storytelling.</li>
<li>Optimize motion graphics for multi-platform use, including social media, website, in-flight entertainment, and digital signage.</li>
</ul>
Visual Branding &amp; Creative Enhancements
<ul>
<li>Ensure motion graphics align with Jazeera Airways&rsquo; brand identity, maintaining visual consistency across all content.</li>
<li>Work with graphic designers, video editors, and content creators to transform static visuals into dynamic animations.</li>
<li>Support branding initiatives by animating logos, transitions, lower thirds, and title sequences.</li>
</ul>
Video Production &amp; Post-Processing
<ul>
<li>Integrate motion graphics into video projects, working closely with video editors to enhance storytelling.</li>
<li>Add visual effects, transitions, and animated overlays to improve video engagement.</li>
<li>Experiment with new animation techniques and emerging trends to keep content fresh and innovative.</li>
</ul>
Collaboration &amp; Asset Management
<ul>
<li>Work with the marketing, social media, and brand activation teams to develop engaging motion content.</li>
<li>Organize and maintain animation templates, assets, and design libraries for easy reuse.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Animation, Motion Design, Multimedia Arts, or a related field.</li>
<li>4+ years of experience in motion graphics, animation, or digital storytelling.</li>
<li>Strong portfolio showcasing motion graphics, kinetic typography, and 3D animation projects.</li>
<li>Expertise in Adobe After Effects, Premiere Pro, Cinema 4D, Blender, or similar animation tools.</li>
<li>Experience in storyboarding, concept development, and post-production workflows.</li></ul></div>

Motion Graphics Designer

<div>Jazeera Airways is looking for a Repair Officer to be based in Kuwait, responsible for ensuring the timely availability of repaired materials, tools, and equipment required for aircraft maintenance, major checks, and modifications at the optimum cost. The role involves managing the repair process, tracking turnaround times, and applying warranty claims to protect the best interests of Jazeera Airways.

Responsibilities and Duties:
<ul>
<li>Ensure all aircraft parts, tools, and equipment requiring repairs or modifications are sent to the repair shop and returned within the agreed turnaround time.</li>
<li>Coordinate with Stores and other requestors for item repairs to ensure minimal disruption to maintenance activities.</li>
<li>Source suitable repair facilities via RFQs, portal access, or other sourcing methods to meet repair requirements.</li>
<li>Create canvass sheets to analyze quotations and release repair orders accordingly.</li>
<li>Provide daily status reports for all repair requests and order progress.</li>
<li>Monitor Min/Max IP units and reorder levels to ensure continuous availability of essential components.</li>
<li>Oversee contracted on-site stock to maintain operational readiness.</li>
<li>Work closely with CAMO and Maintenance departments to ensure timely dispatch and receipt of items to/from repair facilities.</li>
<li>Assist the finance team with shop visit analysis and invoice approvals.</li>
<li>Support the approval process for new MROs and repair shops as needed.</li>
<li>Negotiate with repair facilities to optimize pricing and costs.</li>
<li>Track and report unserviceable components sent for repair or warranty claims.</li>
<li>Ensure warranty claims are applied whenever applicable to reduce repair costs and maximize benefits for Jazeera Airways.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Degree in Aeronautical, Mechanical, Industrial Engineering, Supply Chain, or equivalent.</li>
<li>At least 2 years of related work experience in aviation repairs, warranty management, and supply chain operations.</li>
<li>Experience in aircraft parts, tools, and equipment repairs, BER analysis, and logistics.</li>
<li>Strong knowledge of supply chain and logistics procedures and practices.</li>
<li>Familiarity with EASA Part M, EASA Part 145, and KUWAIT DGCA regulations.</li>
<li>Proficiency in interpreting authorized release certificates, shop finding/visit reports, and other aviation-related documentation and certifications.</li>
<li>Knowledge of repair shops, OEMs, and MROs, with a focus on capabilities across GCC countries and globally.</li>
<li>Understanding of aircraft parts, special tools, and Ground Support Equipment (GSE).</li>
<li>Proficiency in using airline application-based ERP systems and spreadsheet software.</li>
<li>Financial acumen related to invoice approvals, contract terms, and cost management.</li>
<li>Strong command of the English language with excellent communication and negotiation skills.</li></ul></div>

Repair Officer

<div>We are looking for a Hard Services Supervisor to perform technical work whilst supervising the maintenance of the facilities. The duties include supervision of maintenance programs for heating, ventilation, air conditioning, electrical, plumbing and structural, civil, security machines, BHS low voltage systems, care and repair, requisitioning equipment, tools materials and supplies, manpower and resources including sub-contractors and their staff.

Responsibilities and Duties:
<ul>
<li>Performs manpower management by reviewing contractors plan, allocation of tasks for technical staff, shift schedules and handover.</li>
<li>Review and supervise facilities asset master list.</li>
<li>Review and supervise CAFM system and facility helpdesk.</li>
<li>Manage facility technical store, maintaining store records, preparing consumption data.</li>
<li>Review and monitor cost of spare parts / consumables.</li>
<li>Verify and manage daily, weekly and monthly maintenance reports.</li>
<li>Supervise Operation &amp; Maintenance scope of work at the facility such as, preventive maintenance, corrective maintenance and technician&rsquo;s attendance and performance.</li>
<li>Follows up on client/occupant/tenant/ other department complaints.</li>
<li>To supervise fit out activities and other commercialization projects.</li>
<li>To supervise design, plan and execution of variation projects for the facility.</li>
<li>To maintain records of all data relevant to the facilities&rsquo; utilities (like electricity, water consumption).</li>
<li>To maintain documents like as built drawings and O&amp;M manuals.</li>
<li>To prepare periodic reports about technical parameters of electro mechanical systems in the facility.</li>
<li>To be aware of the Company&rsquo;s Health &amp; Safety policy and carry out your work in accordance with its requirements.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Diploma in HVAC or similar qualifications.</li>
<li>Minimum 10 years&rsquo; experience in Facilities Management.</li>
<li>Good knowledge of computer skills, MS Office.</li>
<li>Proficient in English, Arabic will be an added advantage.</li>
<li>Know how to read technical drawing.</li>
<li>Experience in Civil maintenance work is advantage.</li></ul></div>

Hard Services Supervisor

<div>Jazeera Airways is looking for MOCC Controller who would be responsible for continuous monitoring of aircraft technical status and ensuring correct short term (24 hours) maintenance planning and AOG recovery.

Responsibilities and Duties:
<ul>
<li>Monitor all Line Maintenance activities for Jazeera fleet, in respect of Scheduled/unscheduled Line Maintenance, Defect Rectification, AOG's and aircraft rescue.</li>
<li>Liaise with all relevant departments including Operations Department, Flight Operations, and Maintenance engineering staff, contracted maintenance organizations and Materials department.</li>
<li>Monitor where necessary, base maintenance activities in order to affect the most efficient fleet operational availability.</li>
<li>Monitor base maintenance activities in order to communicate the re-introduction of the aircraft to the operational fleet after maintenance.</li>
<li>Monitor and arrange for maintenance ground time if there is an operational requirement or an opportunity to carry additional routine maintenance.</li>
<li>When the opportunity arises, arrange for other pending maintenance activity to be performed on an aircraft grounded for unscheduled maintenance.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>B1/B2 Licensed Engineer with A320 type rating.</li>
<li>3-5 years of Aircraft Maintenance Experience within MCC.</li>
<li>Time management, team-work, leadership and problem solving skills.</li>
<li>Excellent communications skills especially in English.</li></ul></div>

MOCC Controller

<div>Jazeera Airways is seeking an experienced and innovative Customer Experience System Expert to oversee and enhance end-to-end customer communication systems. This pivotal role involves the design, implementation, and management of integrated CRM platforms, social listening tools, and communication channels to ensure a seamless and efficient customer journey.

The ideal candidate will have proven expertise in implementing customer experience systems across multiple touchpoints, with a focus on NPS/CSAT improvement, integrated consumer communication, and creating a unified customer view. Experience in designing and implementing chatbots is required to automate and enhance customer interactions.

Responsibilities and Duties:

System Implementation &amp; Custodianship:
<ul>
<li>Serve as the custodian of customer experience systems, ensuring optimal functionality, scalability, and integration across all consumer-facing channels.</li>
<li>Lead the implementation of integrated CRM platforms, social listening tools, and communication systems to deliver seamless and proactive customer support.</li>
<li>Develop a unified communication strategy that enables a single view of the customer across all platforms and touchpoints.</li>
<li>Oversee integration of customer experience platforms with core systems, including reservations, operations, and marketing tools.</li>
<li>Design and implement chatbots and AI-powered tools to automate repetitive tasks and provide efficient, real-time customer support.</li>
</ul>
Customer Communication Management:
<ul>
<li>Design and manage an integrated communication platform to ensure consistency and efficiency in customer interactions across email, chat, SMS, social media, and call center channels.</li>
<li>Monitor and optimize customer touchpoints to ensure first-level responses meet predefined service level agreements (SLAs).</li>
<li>Implement social listening systems to gather actionable insights from customer feedback and improve service delivery.</li>
<li>Ensure communication channels support personalized, timely, and accurate customer engagement.</li>
</ul>
Process Optimization:
<ul>
<li>Streamline workflows for customer queries and issue resolution to improve response time and reduce operational costs.</li>
<li>Automate repetitive customer service tasks using AI and chatbot technologies to enhance efficiency.</li>
<li>Identify gaps in the customer journey and implement system or process improvements to address them.</li>
</ul>
Stakeholder Collaboration:
<ul>
<li>Work closely with the Call Center, Terminal Operations, Ground Operations, Sales, Marketing, and Social Media teams to align customer experience initiatives with business objectives.</li>
<li>Facilitate regular cross-departmental meetings to gather insights, address system-related challenges, and implement actionable solutions.</li>
<li>Partner with IT (Digital Transformation) to ensure seamless integration of customer experience systems with other operational platforms.</li>
</ul>
Customer-Centric Innovation:
<ul>
<li>Leverage social listening and data analytics tools to identify trends and emerging issues, providing recommendations for system enhancements.</li>
<li>Drive initiatives that enhance Net Promoter Score (NPS) and Customer Satisfaction (CSAT) by focusing on pain points in the customer journey.</li>
<li>Utilize CRM data to personalize customer interactions and build stronger relationships across all touchpoints.</li>
</ul>
Performance Analysis and Reporting:
<ul>
<li>Develop and monitor KPIs to evaluate the performance and cost-effectiveness of customer experience platforms and communication channels.</li>
<li>Regularly report on NPS/CSAT metrics, first-level response rates, and cost per customer interaction to senior leadership.</li>
<li>Use insights from customer data to refine strategies and recommend improvements.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Information Technology, Marketing or a related field.</li>
<li>Minimum 7+ years of experience in customer experience systems management or a related role.</li>
<li>Proven track record of implementing customer experience platforms, integrated CRM systems, or similar tools across multiple customer channels.</li>
<li>Mandatory: Hands-on experience in designing and implementing chatbots to improve customer service efficiency.</li>
<li>Experience in managing customer engagement in airlines, hospitality, or other service industries is preferred.</li>
<li>Deep understanding of CRM systems, social listening tools, chatbot technologies, and customer communication platforms.</li>
<li>Strong project management skills, including experience leading cross-functional teams.</li>
<li>Analytical mindset with the ability to leverage data to drive decisions.</li>
<li>Excellent communication skills to effectively liaise with technical and non-technical stakeholders.</li>
<li>Knowledge of customer experience best practices and trends in digital transformation.</li></ul></div>

Customer Experience System Expert

<div>Jazeera Airways is seeking a skilled and innovative UX/UI Designer to create seamless, user-centered digital experiences across the organization&rsquo;s platforms. In this role, you will gather user requirements, design compelling interfaces, and lead user experience initiatives that align with the airline's business objectives. Your work will directly impact customer satisfaction by enhancing the usability and functionality of Jazeera Airways&rsquo; websites, mobile apps, and other digital touchpoints.

With a focus on collaboration and innovation, you will work closely with product managers, engineers, and cross-functional teams to ensure all design solutions are intuitive, visually appealing, and aligned with brand standards.

Responsibilities and Duties:

User Research &amp; Analysis:
<ul>
<li>Collaborate with product managers and engineers to gather and evaluate user requirements.</li>
<li>Conduct comprehensive user research to understand user needs, behaviors, and pain points.</li>
<li>Use insights to inform and refine design solutions.</li>
</ul>
UX Design &amp; Prototyping:
<ul>
<li>Create storyboards, process flows, and sitemaps to illustrate design ideas.</li>
<li>Develop user flows, wireframes, and prototypes that clearly demonstrate how systems function and look.</li>
<li>Design navigation elements, such as menus, tabs, search fields, and buttons, ensuring usability and accessibility.</li>
<li>Conduct usability testing to identify and resolve UX issues.</li>
</ul>
UI Design &amp; Development:
<ul>
<li>Design graphic user interface elements, including widgets, tables, and page layouts.</li>
<li>Create original graphics, images, and designs to support digital platforms.</li>
<li>Ensure responsiveness and consistency across devices, adhering to style guidelines for fonts, colors, and images.</li>
<li>Use tools like Adobe Illustrator, Photoshop, and Figma to produce high-quality visual designs.</li>
</ul>
Collaboration &amp; Presentation:
<ul>
<li>Prepare and present design concepts, mockups, and drafts to internal teams and key stakeholders.</li>
<li>Collaborate with developers to ensure seamless implementation of designs.</li>
<li>Work closely with cross-functional teams, including Marketing, IT, and E-Commerce, to deliver user-centered solutions.</li>
</ul>
Innovation &amp; Mentorship:
<ul>
<li>Stay updated on the latest UX/UI design trends, technologies, and best practices.</li>
<li>Mentor and guide junior team members, fostering professional development and design excellence.</li>
</ul>
Performance Monitoring &amp; Reporting:
<ul>
<li>Establish metrics to evaluate API performance, uptime and transaction success rates.</li>
<li>Monitor middleware systems to proactively identify and resolve issues.</li>
<li>Provide regular reports to senior management on API utilization, project progress, and performance improvements</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Graphic Design, Interaction Design, Human-Computer Interaction or a related field</li>
<li>5+ years of experience as a UX/UI Designer or in a similar role.</li>
<li>Proven track record of designing intuitive, user-friendly interfaces for web and mobile platforms.</li>
<li>Experience in the airline or travel industry is a plus.</li>
<li>Proficiency with design tools like Adobe XD, Sketch, Figma, InVision and Photoshop.</li>
<li>Expertise in creating wireframes, prototypes, and responsive designs.</li>
<li>Strong knowledge of user research methodologies and usability testing.</li>
<li>Familiarity with HTML/CSS is an advantage.</li>
<li>Excellent communication and teamwork skills to collaborate with various stakeholders.</li>
<li>Strong organizational and time-management skills to handle multiple projects simultaneously.</li></ul></div>

UX/UI Designer

<div>Jazeera Airways is seeking an Adobe Analytics Specialist. The Adobe Analytics Specialist will be responsible for leveraging Adobe Analytics and other data platforms to drive data-driven decision-making across Jazeera Airways&rsquo; e-commerce and digital marketing efforts.

Responsibilities and Duties:

Data Analysis &amp; Insights
<ul>
<li>Utilize Adobe Analytics, Google Analytics, and other BI tools to analyze website, mobile app, and campaign performance.</li>
<li>Conduct funnel analysis, heat mapping, and customer behavior tracking to identify opportunities for optimization.</li>
<li>Monitor and analyze customer acquisition, retention, and conversion metrics across digital touchpoints.</li>
</ul>
Conversion Rate Optimization (CRO) &amp; Testing
<ul>
<li>Implement A/B testing frameworks for landing pages, checkout flows, and marketing campaigns.</li>
<li>Provide data-backed recommendations to improve user experience (UX) and conversion rates.</li>
<li>Track and optimize bounce rates, drop-offs, and cart abandonment rates.</li>
</ul>
Performance Tracking &amp; Dashboard Management
<ul>
<li>Develop customized dashboards and reports in Adobe Analytics, Power BI, and Google Data Studio.</li>
<li>Provide weekly and monthly insights on key performance metrics and trends.</li>
<li>Work with cross-functional teams (e-commerce, UX/UI, marketing) to drive data-driven optimizations.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s or Master&rsquo;s degree in Data Analytics, Business Intelligence, Marketing, or a related field.</li>
<li>3+ years of experience in digital analytics, Adobe Analytics, or business intelligence.</li>
<li>Hands-on expertise in Adobe Analytics, Google Analytics, and A/B testing tools.</li>
<li>Strong understanding of CRO, user behavior analysis, and digital performance tracking.</li>
<li>Experience with dashboard creation and data visualization tools (Power BI, Google Data Studio, Tableau, etc.).</li></ul></div>

Adobe Analytics Specialist

<div>Jazeera Airways is seeking a forward-thinking AI Consultant to initiate and lead the airline&rsquo;s journey into artificial intelligence (AI). The ideal candidate will identify opportunities to leverage AI technologies across airline operations, develop strategic AI initiatives, and implement solutions that enhance efficiency, customer experience, and decision-making.

This position requires expertise in AI technologies, a deep understanding of the airline industry, and a passion for innovation.

Responsibilities and Duties:
<ul>
<li>Design, develop, test, and maintain software applications using .NET technologies, including C#, .NET Core, ASP.NET and SQL Server.</li>
<li>Write clean, efficient, and maintainable code following best practices and coding standards.</li>
<li>Participate in the full software development life cycle, including requirements analysis, design, implementation, testing, deployment, and maintenance.</li>
<li>Troubleshoot and debug software issues to ensure smooth system performance and user satisfaction.</li>
<li>Collaborate with team members to review code, provide constructive feedback, and ensure code quality through code reviews.</li>
<li>Stay updated with the latest industry trends, technologies, and best practices related to .NET development.</li></ul> 
 
Responsibilities and Duties:
<ul>
<li>Develop and execute a strategic AI roadmap aligned with business goals and industry trends.</li>
<li>Identify high-impact areas where AI can enhance operations, customer satisfaction, and revenue.</li>
<li>Advocate for AI adoption within the organization and promote a culture of data-driven decision-making.</li>
<li>Collaborate with stakeholders to understand business challenges and define AI use cases.</li>
<li>Design, develop, and deploy AI solutions, including machine learning models, natural language processing tools, and predictive analytics.</li>
<li>Ensure AI systems are scalable, reliable, and ethically implemented.</li>
<li>Partner with business leaders, IT teams, and external vendors to align AI initiatives with operational needs.</li>
<li>Facilitate workshops and training sessions to educate teams about AI capabilities and applications.</li>
<li>Build strong relationships with academic and industry partners to stay updated on AI advancements.</li>
<li>Develop and implement data strategies to support AI initiatives, including data collection, cleansing, and governance.</li>
<li>Ensure compliance with data privacy and security standards in all AI projects.</li>
<li>Establish metrics to evaluate the performance and ROI of AI solutions.</li>
<li>Continuously monitor AI systems and refine models to improve accuracy and effectiveness.</li>
<li>Identify and address potential risks or biases in AI implementations.</li>
<li>Stay updated with emerging AI technologies and trends relevant to the aviation industry.</li>
<li>Represent the organization at AI forums, conferences, and industry events.</li>
<li>Explore innovative applications of AI to maintain a competitive edge.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.</li>
<li>Advanced degrees or certifications in AI, machine learning, or data analytics.</li>
<li>3-5 years of experience in AI, machine learning or data science roles.</li>
<li>Proven track record of implementing AI solutions in complex environments, preferably within the airline or travel industry.</li>
<li>Understanding aviation business dynamics.</li>
<li>Strong knowledge of AI technologies, frameworks, and tools.</li>
<li>Expertise in data analysis, modeling, and visualization</li>
<li>Ability to translate complex technical concepts into actionable business strategies.</li>
<li>Proficiency in documenting business requirements and translating them into technical specifications.</li>
<li>Project Management</li></ul></div>

Assistant Manager Artificial Intelligence

<div>Jazeera Airways is seeking a skilled and experienced Software Developer with expertise in .NET development to join our dynamic team. As a Software Developer, you will be responsible for designing, coding, testing, and maintaining software applications using the .NET framework. Your primary focus will be on developing efficient and scalable solutions that meet the requirements.

The ideal candidate should have a solid understanding of software development principles, excellent problem-solving skills, and a passion for creating high-quality software.

Responsibilities and Duties:
<ul>
<li>Design, develop, test, and maintain software applications using .NET technologies, including C#, .NET Core, ASP.NET and SQL Server.</li>
<li>Write clean, efficient, and maintainable code following best practices and coding standards.</li>
<li>Participate in the full software development life cycle, including requirements analysis, design, implementation, testing, deployment, and maintenance.</li>
<li>Troubleshoot and debug software issues to ensure smooth system performance and user satisfaction.</li>
<li>Collaborate with team members to review code, provide constructive feedback, and ensure code quality through code reviews.</li>
<li>Stay updated with the latest industry trends, technologies, and best practices related to .NET development.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor's degree in Computer Science, Software Engineering, or equivalent.</li>
<li>Minimum 2 Years of IT experience (preferably from Airline Industry)</li>
<li>In-depth knowledge of the .NET framework, including C#, .NET Core, ASP.NET and SQL Server.</li>
<li>Strong understanding of OpenAPI (Swagger) specifications and experience in building and consuming RESTful APIs.</li>
<li>Proficiency in front-end web development technologies, such as HTML, CSS, and JavaScript.</li>
<li>Familiarity with software development tools and frameworks, such as Visual Studio, Git, and Entity Framework.</li>
<li>Experience with database design and development using SQL Server or other relational databases.</li>
<li>Strong problem-solving and analytical skills, with the ability to quickly understand complex systems and troubleshoot issues.</li>
<li>Excellent written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams.</li>
<li>Solid understanding of software development principles, methodologies, and best practices.</li>
<li>Relevant certifications, such as Microsoft Certified: Azure Developer Associate or Microsoft Certified: .NET Developer, are advantageous.</li></ul></div>

Software Developer

<div>Jazeera Airways is seeking a highly skilled and detail-oriented UAT Automation Specialist to ensure the quality and reliability of digital platforms by automating testing processes. This role focuses on implementing and managing automated testing frameworks to evaluate end-to-end customer journeys, system configurations and UX designs.

The Specialist will collaborate with cross-functional teams to design, execute, and maintain automation scripts for User Acceptance Testing (UAT). The ideal candidate has experience in building automated testing solutions, specifically in airline or travel industry environments, with expertise in Navitaire PSS and related systems.

Responsibilities and Duties:

Automation Framework Development:
<ul>
<li>Design, develop, and maintain automated testing frameworks to streamline UAT processes across web and mobile platforms.</li>
<li>Create and manage reusable test scripts to validate system configurations, UX designs, and transactional workflows.</li>
<li>Ensure automated testing tools and scripts are optimized for performance, scalability, and reliability.</li>
</ul>
Test Planning &amp; Execution:
<ul>
<li>Develop automated UAT plans, including test cases and scripts based on functional requirements and business workflows.</li>
<li>Conduct regression, performance, and end-to-end testing using automated tools to ensure system quality and reliability.</li>
<li>Evaluate customer journeys across B2C, B2B, and loyalty tiers, identifying and resolving inconsistencies through automation.</li>
</ul>
Collaboration &amp; Stakeholder Engagement:
<ul>
<li>Liaise with internal teams, including Digital Transformation, IT, Marketing, and Operations, to align automation strategies with project objectives.</li>
<li>Partner with the Website and Mobile teams to ensure seamless integration of automated testing processes.</li>
<li>Provide stakeholders with insights and updates on automated test results and system readiness.</li>
</ul>
Defect Management &amp; Optimization:
<ul>
<li>Identify, document, and track issues found during automated testing, working with development teams for resolution.</li>
<li>Retest resolved issues and update scripts as needed to ensure continuous system optimization.</li>
<li>Continuously improve automation scripts to reflect changes in customer journeys or system updates.</li>
</ul>
Innovation &amp; Best Practices:
<ul>
<li>Stay updated on emerging trends in automated testing tools and technologies, applying them to enhance existing frameworks.</li>
<li>Identify opportunities to optimize UAT processes through new automation methodologies and tools.</li>
<li>Advocate for automation best practices within the organization to ensure testing efficiency.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science or a related field.</li>
<li>3+ years of experience in automated testing, quality assurance or related roles.</li>
<li>Proven experience in building and managing automated testing frameworks, preferably in the airline or travel industry.</li>
<li>Familiarity with Navitaire PSS, SkySpeed and related systems is highly advantageous.</li>
<li>Proficiency in automation tools such as Selenium, Appium or equivalent.</li>
<li>Strong programming skills in scripting languages (e.g., Python, Java) for creating and maintaining test scripts.</li>
<li>Experience with test management tools (e.g., JIRA, TestRail) and CI/CD pipelines.</li>
<li>Excellent problem-solving and analytical skills with attention to detail.</li>
<li>Strong collaboration and communication skills to work effectively with cross-functional teams.</li></ul></div>

UAT Automation Specialist

<div>Jazeera Airways is looking for a Financial Analyst to establish a complete system of management reporting and provide analytical and decision making support framework including qualitative and quantitative analysis of financial and operating performance to the Senior Management.

Responsibilities and Duties:
<ul>
<li>Analyse the performance of the entities and operating segments for the Jazeera Group and Jazeera Airways.</li>
<li>Prepare comprehensive financial reports, interpret data, and present meaningful financial information to Senior Management.</li>
<li>Provide business information and support creation of materials (presentations/ documents) for various management reviews and meetings.</li>
<li>Develop and maintain a system of generating monthly financial reports &amp; MIS for management reporting at agreed frequencies.</li>
<li>Analyze budget v/s actuals reports on a monthly basis with department wise and division wise performance.</li>
<li>Co-ordinate and consolidate reporting and information available on other operating databases within the various departments.</li>
<li>Provide the framework for the annual budgeting exercise for the Company including all divisions.</li>
<li>Prepare long term strategy and business plans in coordination with all departments</li>
<li>Analyse network for underperformance and identify potential revenue opportunities</li>
<li>Support development of a low cost DNA across the business</li>
<li>Research on industry data and analyze competitors&rsquo; financial statistics versus performance of the business.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Minimum Bachelor's degree in Accounting. CA/ MBA &ndash; Finance/ CPA will be preferred.</li>
<li>Minimum 5 years previous experience in a similar financial planning and analysis and control position within the airline or similar industry is mandatory.</li>
<li>Proficient in the use of MS-Excel (with Macro Modelling knowledge), Word, PowerPoint etc.</li>
<li>Team Management &amp; relationship building</li>
<li>Attention to detail is necessary as well as being a people person with excellent customer service knowledge</li>
<li>Excellent verbal and written communication skills in English. (Arabic is desirable)</li></ul></div>

Financial Analyst

<div>We are looking for a Key Account Manager(s) to be based in Kuwait who will be responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops.

Responsibilities and Duties:
<ul>
<li>Develop and sustain solid relationships with key clients that bring in the most income for the company.</li>
<li>Address and resolve key clients&rsquo; complaints and provide timely and effective customer care and after sales service.</li>
<li>Act as the main point of contact between key clients and internal teams</li>
<li>Maintain and develop relationships with the corporate &amp; government sector</li>
<li>Focus on Small and mid-size enterprises</li>
<li>Work against targeted sales goals to source potential new revenue opportunities.</li>
<li>Understand customers' businesses and requirements.</li>
<li>Prepare reports and statistics for the development of sales.</li>
<li>Reviewing sales performance and aiming to meet or exceed targets.</li>
<li>Negotiating the terms of an agreement and closing sales.</li>
<li>Brand awareness to the trade/market of Jazeera Airways products &amp; services.</li>
<li>Gather market and competitor information and provide management with the relevant intelligence.</li>
<li>Represent the organization at trade exhibitions &amp; events.</li>
<li>Cooperate on selected cross promotion activities.</li>
<li>Any other tasks, as assigned by the Management</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor's degree in business administration, finance, sales, or related field,</li>
<li>5 - 7 years of in-depth experience in key account management</li>
<li>The ability to build rapport with key clients.</li>
<li>The ability to handle multiple client accounts.</li>
<li>Strong negotiation and leadership skills.</li>
<li>Exceptional customer service skills.</li>
<li>Excellent communication skills.</li>
<li>Excellent communication skills in English. Arabic is an added advantage.</li></ul></div>

Key Account Manager - Kuwait

<div>Jazeera Airways is seeking a Junior Civil Engineer who will be responsible for assisting the Project Team Leader/ Civil Engineer in planning, designing, and overseeing construction projects, creating plans, calculating budgets, and completion timelines and testing environmental impact &amp; materials.

Responsibilities and Duties:
<ul>
<li>Monitoring progress of the team, ongoing projects, and work orders.</li>
<li>Ensuring compliance with safety regulations.</li>
<li>Conducting on-site inspections for facilities and take the necessary action to keep it in a good shape.</li>
<li>Supervise fit out, renovation, and expansion projects.</li>
<li>Creating construction drawings using software like AutoCAD and Civil 3D.</li>
<li>Assisting civil engineer in managing projects workflow, including site visits and coordinating with contractors and stakeholders.</li>
<li>Assisting civil engineer with daily duties, from designing structures to inspecting facilities and following the project.</li>
<li>Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications</li>
<li>Assess potential risks, materials and costs.</li>
<li>Provide advice and resolve creatively any emerging problems/deficiencies.</li>
<li>Oversee and mentor staff and liaise with a variety of stakeholders</li>
<li>Handle over the resulting structures and services for end-users.</li>
<li>Monitor progress and compile reports in project status.</li>
<li>Assisting civil engineer in managing budget and purchase equipment/materials</li>
<li>Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor's degree in Civil Engineering.</li>
<li>Proven experience (2-3 years) in civil engineering, preferably in infrastructure or construction, renovation projects in Kuwait.</li>
<li>Experience in Facilities management field is an advantage.</li>
<li>Strong knowledge of civil engineering principles, practices, and techniques.</li>
<li>Proficiency in engineering design software such as AutoCAD, 3D, or similar tools.</li>
<li>Familiarity with relevant codes, regulations, and standards governing civil engineering projects.</li>
<li>Familiarity with construction materials, methods, and techniques.</li>
<li>Experience with project management software such as Primavera or Microsoft Project is a plus.</li>
<li>Strong commitment to safety and adherence to industry best practices.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Ability to work both independently and collaboratively within a multidisciplinary team environment.</li>
<li>Professional in English and Arabic languages.</li></ul></div>

Junior Civil Engineer

<div>Jazeera Airways is looking for Licensed Aircraft Engineer who would be responsible to exercise the license/approval in accordance with the accomplishment of scheduled, unscheduled maintenance and rectification of defects. He/ she will ensure the accomplished maintenance was in line with the required standards and the operating program is achieved in an efficient and safe manner. He/ She will ensure the recording and issuance of Certificates of Release of the accomplished service in accordance with the defined procedures and legislation.

Responsibilities and Duties:
<ul>
<li>Perform routine/ non routine Aircraft maintenance tasks as per his authorization scope issued by the company including but not limited to trouble shooting, components removal/ installation, servicing, systems&amp; structural assessment/ repair, AD&rsquo;s/ SB&rsquo;s review &amp;compliance etc.</li>
<li>Advice Shift Leader / Maintenance Manager of any defects found or suspected on aircraft, engines or accessory that may compromise safety and raise the related document to Compliance Monitoring Department.</li>
<li>Ensure documentation and its certification is completed in a timely manner and to the defined procedures to meet Company requirements.</li>
<li>Ensure that replacement parts and components are of an approved type, correctly certified and released and are physically inspected prior to fitment to aircraft or component. Ensure that removed components are correctly handled, labelled, blanked, and packed as per ESDS requirements etc.</li>
<li>Monitor cabin defect log reports to ensure positive corrective actions have been implemented.</li>
<li>Ensuring all ground support equipment used are cleaned and serviceable and returned to designated areas at the end of his shift period.</li>
<li>Review Technical log sheets, work packs and other relevant information for evidence of repetitive defects or non-positive maintenance actions following reported defects or rectification and ensure positive defect action has been implemented in a timely manner.</li>
<li>Support J9 MCC and give technical advice to the crew at base or remote location for rapid recovery of aircraft into service and keeping Management updated.</li>
<li>Lead the check and any special inspection by ensuring that required tooling and spares are made available and ensure that sufficient resources are available to accomplish that.</li>
<li>Coordinate with the various other workshops to ensure that all the maintenance is accomplished in timely and acceptable manner.</li>
<li>Ensure that individual Aircraft Licenses and Authorizations remain valid at all times and report to Compliance Monitoring Department for renewal.</li>
<li>Carry out flying duties and AOG recovery as per requirement.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Diploma in Aircraft Maintenance Engineering or equivalent.</li>
<li>Kuwait DGCA/ UAE GCAA/ EASA License endorsed with Airbus 320 family with CFM 56B and/or LEAP 1A engines.</li>
<li>Minimum 2 years of certifying experience on A320 family as B1 or B2 Engineer using the privileges of any of the above-mentioned license held by Licensed Aircraft Engineer in the last three years.</li>
<li>Ability to read, interpret &amp; follow aircraft related maintenance manuals/ Regulations/ Procedures clearly.</li>
<li>Time management, team-work, leadership and problem solving skills.</li>
<li>Excellent communications skills especially in English.</li></ul></div>

Licensed Aircraft Engineer

Join Jazeera Airways and explore 16 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.