Urwah Admin

Jazeera Airways

<div>Jazeera Airways is looking for experienced Weight &amp; Balance Dispatcher who is the shift lead responsible for overseeing all aircraft turnaround and load control activities. This role manages the allocation, supervision, and operational performance of Turnaround Coordinators and Load Controllers during the shift, ensuring all flights are safely and efficiently handled in accordance with Jazeera Airways standards, IATA regulations, and Kuwait DGCA requirements. The position also oversees load control systems, documentation, and reporting for all flights operated within the assigned shift.

Responsibilities and Duties:
<ul>
<li>Oversee and coordinate all turnaround and load control activities for the shift, ensuring smooth and on-time operations for all Jazeera Airways flights.</li>
<li>Prepare and publish shift allocations assigning Turnaround Coordinators and Load Controllers for all flights based on aircraft movement and manpower availability.</li>
<li>Ensure each flight is assigned a Turnaround Coordinator from arrival to departure and that boarding bridges are connected promptly for arriving flights.</li>
<li>Act as the shift logistics controller, leading and supporting both Turnaround Coordination and Load Control functions throughout the shift.</li>
<li>Monitor real-time turnaround progress, identify potential delays, and take proactive measures to maintain on-time performance (OTP).</li>
<li>Ensure accuracy and timely submission of all load control&ndash;related documents (Load Sheets, LIRs, NOTOCs, and other turnaround records).</li>
<li>Oversee the integrity and operational readiness of load control systems and tools; escalate system issues to relevant departments.</li>
<li>Coordinate with OCC, Ramp, Passenger Services, Engineering, and other stakeholders to resolve operational constraints during the shift.</li>
<li>Prepare shift-wise delay reports, record operational irregularities, and perform initial investigations into any delay or deviation.</li>
<li>Maintain compliance with Jazeera Airways SOPs, IATA AHM/IGOM standards, and Kuwait DGCA regulations across all load and turnaround operations.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Aviation Management, Airport Operations, or related field.</li>
<li>Minimum 6 years&rsquo; experience in airline or ground operations, including at least 3 years in Load Control and Turnaround Coordination.</li>
<li>Must be a certified and experienced Load Controller with advanced knowledge of aircraft Weight &amp; Balance systems and procedures.</li>
<li>Strong leadership and coordination skills to manage multiple aircraft turnarounds and staff teams simultaneously.</li>
<li>Proficiency in load control and departure control systems (e.g., LDM, CPM, DCS).</li>
<li>Excellent communication, analytical, and decision-making abilities under time-critical operational conditions.</li>
<li>Certifications in Ramp Safety, Load Control, Human Factors, and Dangerous Goods Regulations preferred.</li>
<li>Knowledge of IATA AHM, IGOM, and Safety Management Systems (SMS) principles.</li></ul></div>

Weight & Balance Dispatcher

<div>Jazeera Airways is looking for experienced Ramp Dispatcher who would serve as the shift lead for ramp operations, responsible for the allocation and supervision of Loading Supervisors, ramp teams, and Ground Support Equipment (GSE) to ensure the safe, efficient, and timely handling of all aircraft movements. This role coordinates all ramp resources in real time, manages GSE utilization, and ensures strict adherence to operational and safety standards. The Ramp Dispatcher acts as the logistics controller for all ramp activities during the shift.

Responsibilities and Duties:
<ul>
<li>Oversee and manage all ramp operations during the shift, ensuring safe and efficient handling of arriving and departing aircraft.</li>
<li>Prepare and publish shift-wise allocations of Loading Supervisors, equipment operators, and ramp staff in line with the flight schedule.</li>
<li>Monitor flight movements in real time and reassign or rotate resources dynamically to accommodate delays, IROPs, or late arrivals.</li>
<li>Ensure all assigned Loading Supervisors are positioned at their aircraft prior to arrival and perform their duties as per operational standards.</li>
<li>Supervise Loading Supervisors to ensure compliance with all safety, loading, and communication procedures during turnaround.</li>
<li>Monitor and control GSE allocation and movement throughout the shift to ensure effective utilization and timely delivery to flights.</li>
<li>Act as the logistics controller for ramp operations, ensuring proper distribution of manpower and equipment to meet operational demands.</li>
<li>Ensure all required operational documents such as LDM, LIR, and load-related forms are prepared and delivered to flights by the assigned Loading Supervisor.</li>
<li>Perform real-time oversight of ramp safety zones, ensuring safe aircraft handling, equipment parking, and FOD-free environments.</li>
<li>Coordinate closely with the Weight &amp; Balance Dispatcher, Turnaround Coordinators, and other operational teams to maintain on-time performance (OTP).</li>
<li>Report and record any operational delays, non-conformances, or incidents and assist in investigations where required.</li>
<li>Ensure compliance with Jazeera Airways SOPs, IATA AHM/IGOM standards, and Kuwait DGCA regulations.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Aviation Management, Airport Operations, or a related field.</li>
<li>Minimum 6 years&rsquo; experience in ramp or ground handling operations, including at least 3 years in a supervisory or coordination role.</li>
<li>Strong understanding of ramp operations, aircraft servicing, and GSE utilization.</li>
<li>Experience managing manpower allocation and shift-based resource planning in an airport or airline environment.</li>
<li>Excellent leadership, coordination, and decision-making skills in time-critical situations.</li>
<li>Knowledge of IATA AHM, IGOM, and Safety Management Systems (SMS).</li>
<li>Certifications in Ramp Safety, Human Factors, Airside Driving, and Dangerous Goods Regulations preferred.</li></ul></div>

Ramp Dispatcher

<div>Jazeera Airways is looking for experienced Aircraft Cabin Cleaning Supervisor to lead cabin cleaning operations during shifts. You will supervise cleaning teams, manage cabin stocks, monitor consumable usage, and ensure all aircraft cabins meet airline cleanliness and safety standards. This role also includes performing shift-wise inventory checks and reporting cleaning performance statistics to management.

Responsibilities and Duties:
<ul>
<li>Supervise and coordinate cabin cleaning operations for all aircraft on shift.</li>
<li>Ensure cabin cleanliness and service quality meet airline standards.</li>
<li>Monitor and manage consumables and cabin stocks to prevent wastage.</li>
<li>Conduct routine inspections of cabins to maintain high-quality cleaning standards.</li>
<li>Perform shift-wise inventory checks and report to Ramp Handling Duty Manager.</li>
<li>Maintain records and submit cleaning statistics and performance reports.</li>
<li>Coordinate with Ramp and Turnaround teams to ensure timely completion of cleaning for on-time departures.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Diploma or Bachelor&rsquo;s in Aviation Management, Hospitality, or related field.</li>
<li>3&ndash;5 years&rsquo; experience in aircraft cabin cleaning or cabin services; 1 - 2 years in a supervisory role preferred.</li>
<li>Knowledge of airline cleaning SOPs, safety procedures, and operational standards.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Ability to manage multiple aircraft cleaning teams efficiently.</li>
<li>Familiarity with inventory management and reporting systems.</li>
<li>Airside driving permit preferred.</li></ul></div>

Aircraft Cabin Cleaning Supervisor

<div>Jazeera Airways is looking for Turnaround Coordinator who would be responsible for managing the safe, efficient, and on-time turnaround of aircraft, while also performing load control duties as per operational allocation. The position acts as the central link between flight crew, ground handling teams, and operational control, ensuring adherence to safety, accuracy, and punctuality standards.

Responsibilities and Duties:
<ul>
<li>Coordinate all aircraft turnaround activities from arrival to departure, ensuring safety and on-time performance.</li>
<li>Serve as the single communication point between the flight deck, passenger services, ramp, cleaning, engineering, catering, and OCC.</li>
<li>Monitor and record turnaround milestones (fueling, loading, cleaning, boarding, etc.) for on-time execution.</li>
<li>Connect/disconnect Passenger Boarding Bridge (PBB) and coordinate passenger flow with cabin crew.</li>
<li>Ensure all GSE are safely positioned and removed post-use.</li>
<li>When allocated, perform full Load Control duties including preparation of Load Sheets, LIRs, and Load &amp; Trim Sheets as per regulations.</li>
<li>Ensure safe and accurate load distribution and manage LMCs and special loads in coordination with ramp and flight crew.</li>
<li>Report turnaround or load-related irregularities and contribute to process improvement.</li>
<li>Maintain compliance with Jazeera Airways SOPs, IATA AHM/IGOM, and Kuwait DGCA standards.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Aviation, Airport Operations, or related field.</li>
<li>Minimum 5 years&rsquo; experience in ground operations, including at least 2 years in Load Control or Turnaround Coordination.</li>
<li>Must be an experienced Load Controller with proven aircraft weight &amp; balance experience.</li>
<li>Strong coordination and communication skills; able to manage multiple stakeholders under time pressure.</li>
<li>Certifications in Ramp Safety, Load Control, Human Factors, and DGR preferred.</li>
<li>Good knowledge of IATA AHM, IGOM, and SMS principles.</li></ul></div>

Turnaround Coordinator

<div>Jazeera Airways is looking for Soft Services Supervisor who will ensure that all soft services&mdash;such as cleaning, pest control, waste management, event support, furniture management, and other related services&mdash;are delivered to the highest standards of safety, quality, and efficiency.

Responsibilities and Duties:
<ul>
<li>Check and confirm the materials, tools and equipment used by various contractors.</li>
<li>Establish and monitor daily facility checklists.</li>
<li>Observe and prepare review reports for each contractors against SLAs and KPIs.</li>
<li>Manage soft service store, maintaining store records, preparing consumption data.</li>
<li>Review and monitor cost allocation against budget for OPEX and CAPEX.</li>
<li>Verification and management of daily, weekly and monthly FM reports.</li>
<li>Follows up on client/occupant/tenant/ other department complaints.</li>
<li>Preparation and submission of quotations and estimates</li>
<li>To respond in a prompt and efficient manner to all reactive issues and call center requests.</li>
<li>Report to Facilities Manager on work progress and issues daily.</li>
<li>Compile daily inspection checklist to monitor standard of work and completion to the schedule.</li>
<li>Coordinate with other teams/departments.</li>
<li>Display a sound knowledge of all soft service activities.</li>
<li>Strong teamwork ethic and promotion of customer service excellence.</li>
<li>Adopt a caring attitude in all interactions with staff.</li>
<li>Establish procedures for work for staff.</li>
<li>Ensure the provision of a safe and healthy working environment for all personnel.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor Degree/Diploma with relevant soft services qualifications and or knowledge.</li>
<li>Minimum 5 years&rsquo; experience in a similar role.</li>
<li>Knowledge of Workplace Health and Safety (WH&amp;S) practices and policies.</li>
<li>Experience of safe working practices, risk assessments, method statements and permit-to-work systems</li>
<li>Good teamwork ethics and promotion of customer service excellence.</li></ul></div>

Soft Services Supervisor

<div>Jazeera Airways is looking for Performance Engineer who is accountable for the routes studies, aircraft performance, flight planning admin, EFB &amp; technical library and maintaining Key Performance Indicators (KPI&rsquo;s) such as safety, security, cost, compliance, operational integrity in compliance with Company standards and the Kuwait DGCA regulations.

Responsibilities and Duties:
<ul>
<li>Carry out route studies for new destinations.</li>
<li>Check suitability of aerodromes for type of aircraft operated by the Company.</li>
<li>Ensure adequate and effective analysis of individual airplane and fleet wide performance (APM), fuel consumption and conservation initiatives, overall mission analysis to monitor trends and track critical factors. Provide associated reports and recommendations to higher management.</li>
<li>Communicate with aircraft manufacturer&rsquo;s representatives for any operational requirements.</li>
<li>Maintaining FMS Navigation Data Base and Flight Planning System database.</li>
<li>Ensure publishing of aircraft performance related data, weight &amp; balance data, procedures, updating of manuals and Entry into Service (EIS) of new aircraft. Ensuring satisfactory safety level and compliance with the local authority&rsquo;s requirements.</li>
<li>Carry out Performance Observation Flights for validation of flight data and to establish Bias Factors for OFPs.</li>
<li>Ensure adequate technical liaison between flight operations and engineering as required by operations manual and KCASRs, including but not limited to technical issues impacting flight operations, flight tests, regulatory compliance requirements etc.</li>
<li>Ensure the provision of specialist technical expertise and information for the support of flight operations, fleet management and OCC where necessary.</li>
<li>Liaise with Ground Handling and load control for issues related to Ground Handling, Weight &amp; Balance and Load Control.</li>
<li>Monitor all requirements and changes associated with navigation, terrain escape routes &amp; other airspace requirements and take appropriate action.</li>
<li>Maintaining library of all Technical Manuals and amendments for distribution to crew as delegated by Operations management.</li>
<li>Plan fuel budget based on data received from Network Planning departments.</li>
<li>Compiling historical fuel burn data and provide projections for Business Plans.</li>
<li>Compliance with company operational standards and requirements of Kuwait DGCA rules &amp; regulations and, other applicable regulatory authorities that have jurisdiction over international operations conducted by the company over the high seas or the territory of a state.</li>
<li>Assist the Chief Pilot in comprehensive evaluation of all current and future projects from a technical &amp; financial perspective and prepare recommendations to higher management for further action. Ensure services, data, products and equipment purchased/acquired from external sources for flight operations meets the technical and applicability requirements of the company.</li>
<li>Reviewing of post flight documents, journey logs and other reports to take follow - up action on areas related performance</li>
<li>Active member of the Fuel Efficiency Project and prime point of contact for data analysis and monitoring.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s Degree in Aeronautical Engineering,</li>
<li>3 years experience in Aircraft Performance engineering functions</li>
<li>Manufacturer&rsquo;s Aircraft Performance Engineering Training on the type of Aircraft Operated</li>
<li>Thorough knowledge of the content of operational manuals, provisions of company AOC, regulations and standards related to safe operations.</li>
<li>Performance Engineering Skills</li>
<li>Weight and Balance Engineering Skills</li>
<li>Strong co-ordination skills</li>
<li>Strong team player.</li>
<li>Excellent MS office (Word, Excel, Power point), Microsoft Outlook skill</li>
<li>Good communication skills</li></ul></div>

Performance Engineer

<div>Jazeera Airways is looking for MOCC Controller who would be responsible for continuous monitoring of aircraft technical status and ensuring correct short term (24 hours) maintenance planning and AOG recovery.

Responsibilities and Duties:
<ul>
<li>Monitor all Line Maintenance activities for Jazeera fleet, in respect of Scheduled/unscheduled Line Maintenance, Defect Rectification, AOG's and aircraft rescue.</li>
<li>Liaise with all relevant departments including Operations Department, Flight Operations, and Maintenance engineering staff, contracted maintenance organizations and Materials department.</li>
<li>Monitor where necessary, base maintenance activities in order to affect the most efficient fleet operational availability.</li>
<li>Monitor base maintenance activities in order to communicate the re-introduction of the aircraft to the operational fleet after maintenance.</li>
<li>Monitor and arrange for maintenance ground time if there is an operational requirement or an opportunity to carry additional routine maintenance.</li>
<li>When the opportunity arises, arrange for other pending maintenance activity to be performed on an aircraft grounded for unscheduled maintenance.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Diploma in Aircraft Maintenance Engineering or equivalent</li>
<li>B1/B2 Licensed Engineer with A320 type rating.</li>
<li>3-5 years of Aircraft Maintenance Experience within MCC.</li>
<li>Time management, team-work, leadership and problem solving skills.</li>
<li>Excellent communications skills especially in English.</li></ul></div>

MOCC Controller

Join Jazeera Airways and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.