Urwah Admin

JKR IT

ob SummaryThe Home Appliance Technician (Refrigerator, Washing Machine &amp; A/C Technician) is responsible for diagnosing, servicing, and repairing household appliances, with a primary focus on refrigerators, washing machines, and air-conditioning systems. The role requires strong technical expertise, hands-on troubleshooting skills, and a customer-focused approach to ensure high-quality service delivery.Key Responsibilities<ul><li>Installation &amp; Commissioning</li></ul>Install, test, and commission refrigerators, washing machines, and air-conditioning units in accordance with manufacturer guidelines and safety standards.<ul><li>Fault Diagnosis &amp; Troubleshooting</li></ul>Diagnose mechanical, electrical, and refrigerant-related issues using appropriate tools and systematic troubleshooting techniques.<ul><li>Repair &amp; Replacement</li></ul>Perform repair work on refrigerators, washing machines, and A/C systems, including replacement of faulty components such as compressors, motors, PCBs, sensors, valves, and wiring.<ul><li>Preventive Maintenance</li></ul>Conduct routine inspections and preventive maintenance to improve performance, energy efficiency, and equipment lifespan.<ul><li>Customer Service &amp; Communication</li></ul>Clearly explain technical issues, repair procedures, and preventive care instructions to customers. Ensure professional conduct and customer satisfaction at all times.<ul><li>Service Documentation</li></ul>Maintain accurate job cards, service reports, parts replacement records, and invoice details for each service assignment.<ul><li>Health, Safety &amp; Compliance</li></ul>Follow all safety protocols, electrical standards, refrigerant handling regulations, and manufacturer recommendations during service and repair work.<ul><li>Technical Support</li></ul>Provide basic technical guidance to customers over the phone or on-site for minor operational or usage-related issues.Skills &amp; Qualifications<ul><li>High school diploma or equivalent; technical diploma or certification in electronics, electrical, or refrigeration &amp; air-conditioning preferred</li><li>Proven experience in servicing and repairing refrigerators, washing machines, and split/window A/C systems</li><li>Strong electrical, mechanical, and refrigeration troubleshooting skills</li><li>Knowledge of refrigerant handling and safety practices</li><li>Ability to work independently and manage time effectively</li><li>Good customer service, communication, and interpersonal skills</li><li>Willingness to obtain vendor/manufacturer certifications as required</li></ul>Reporting ToService Manager / Technical SupervisorJob Type: Full-timePay: From BD220.000 per month

Home Appliance Technician (Refrigerator, Washing Machine & A/C Technician)

Job Summary:The Home Appliance Technician is responsible for diagnosing, troubleshooting, and repairing a wide variety of household appliances, including refrigerators, washing machines, dryers, dishwashers, ovens, and microwaves. The role demands strong technical expertise, problem-solving skills, and a customer-centric approach to service.Key Responsibilities:Installation and Setup: Install and configure new home appliances according to manufacturer guidelines and customer preferences.Diagnostics: Utilize appropriate diagnostic tools and techniques to identify malfunctions in household appliances.Repair Work: Perform repairs on appliances such as refrigerators, washers, dryers, and ovens. Replace defective parts and ensure that appliances operate effectively after repairs.Maintenance: Conduct routine checks and preventative maintenance on appliances to improve performance and extend their lifespan.Customer Service: Communicate clearly with customers regarding the nature of the issue, the required repairs, and maintenance tips. Address any concerns or questions from customers.Documentation: Maintain detailed records of all services performed, parts replaced, and invoices generated for each job.Compliance and Safety: Follow all safety protocols during installation and repair. Stay updated on industry standards and manufacturer guidelines.Technical Support: Offer customers basic technical assistance over the phone or in person to resolve minor appliance issues.Skills and QualificationsHigh school diploma or equivalent; technical certification or diploma in electronics.Proven experience in diagnosing and repairing home appliances.Strong mechanical and electrical troubleshooting skills.Ability to work independently with minimal supervision and manage time efficiently.Strong customer service and interpersonal skills.Job Type: Full-timePay: From BD200.000 per month

Home Appliance Technician

Job Summary:We are looking for a highly organized Technical Coordinator to streamline our Home Appliance Service operations. In this role, you will act as the central link between our customers, internal technicians, and 3rd party service contractors. You will be responsible for the daily coordination of service requests, tracking spare parts inventory, and ensuring that all service partners deliver quality work on time.Key Responsibilities:1. Service Coordination &amp; Dispatching:<ul><li>Job Assignment: Receive service requests from the call center/system and efficiently allocate them to either internal technicians or 3rd party contractors based on location, skill set, and workload.</li><li>Scheduling: Coordinate daily routes and schedules to ensure timely attendance and minimize travel time.</li><li>Monitoring: Track the status of open jobs in real-time, ensuring technicians and contractors update job statuses promptly (e.g., &quot;Job Started,&quot; &quot;Pending Parts,&quot; &quot;Completed&quot;).</li></ul>2. Contractor &amp; Team Oversight:<ul><li>3rd Party Liaison: Serve as the primary point of contact for external service providers. Assign them jobs and follow up daily to ensure they meet the company's response time targets.</li><li>Quality Checks: Review job cards and service reports submitted by contractors to ensure the work done matches the invoice claims.</li><li>Support: Assist internal technicians and contractors with technical information or trouble-shooting advice when needed.</li></ul>3. Spare Parts Inventory Coordination:<ul><li>Stock Issuance: Coordinate the daily issuance of spare parts to internal technicians and track their consumption.</li><li>3rd Party Supply: Manage the sale or supply of required parts to 3rd party contractors, ensuring accurate billing and documentation.</li><li>Stock Control: Monitor stock levels in the main store and technician vans. Alert management when re-ordering is needed to prevent stockouts of critical items.</li><li>Returns: Handle the return of defective parts (warranty parts) from technicians/contractors and label them for claim processing.</li></ul>4. Administrative &amp; Reporting Duties:<ul><li>Verify and process labor claims and invoices from 3rd party contractors before passing them to finance.</li><li>Prepare daily/weekly reports on:</li><li>Pending jobs.</li><li>Technician productivity.</li><li>Contractor performance.</li><li>Handle customer escalations related to scheduling delays or parts availability.</li></ul>Requirements:<ul><li>Experience: Minimum 5&ndash;7 years in the Home Appliances/Electronics service sector, with experience in coordination, dispatching, or store supervision.</li><li>Technical Understanding: Familiarity with home appliance parts and repairs (Refrigerators, ACs, Washing Machines) is essential to effectively coordinate with technical teams.</li><li>Vendor Management: Experience working with or monitoring outsourced service providers.</li><li>Skills:</li><li>Excellent organizational and time-management skills.</li><li>Proficiency in Excel and Service Management/CRM software.</li><li>Strong communication skills to liaise between management, customers, and contractors.</li><li>Language: Fluency in English is required; Arabic is highly preferred for dealing with local customers and contractors.</li></ul>How to Apply:Interested candidates, please send your CV to hrad@jkrholdings.com with the subject line &quot;Technical Coordinator Application &ndash; Bahrain&quot;.Job Type: Full-timePay: From BD300.000 per monthApplication Question(s):<ul><li>Visa Status: Do you have a transferable visa/residency in Bahrain</li><li>Technical Knowledge: &quot;Are you familiar with the spare parts and repair processes for major appliances (ACs, Refrigerators, Washing Machines)</li></ul>Experience:<ul><li> HA or Electronics Repair: 3 years (Required)</li><li>Coordination Exp: 2 years (Required)</li></ul>Language:<ul><li>English and Arabic (Required)</li></ul>License/Certification:<ul><li>Bahraini driving license (Required)</li></ul>Location:<ul><li>Manama (Required)</li></ul>

Technical Coordinator – Home Appliances

Join JKR IT and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JKR IT

About Company

Home Appliance Technician (Refrigerator, Washing Machine & A/C Technician)

Home Appliance Technician

Technical Coordinator – Home Appliances