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JOFA Group

We are a fast-growing premium ice cream brand dedicated to delivering exceptional customer experiences, high-quality products, and world-class service. We are looking for an energetic and results-driven Outlet Manager to lead our outlet operations and drive business growth.Key Responsibilities<ul><li>Manage the day-to-day operations of the outlet, ensuring smooth and efficient service.</li><li>Lead, motivate, and develop outlet team members.</li><li>Deliver outstanding customer service and handle customer feedback professionally.</li><li>Achieve sales targets and maximize outlet profitability.</li><li>Monitor inventory levels, stock ordering, and wastage control.</li><li>Ensure compliance with food safety, hygiene, and company standards.</li><li>Prepare staff schedules and manage labor costs effectively.</li><li>Train and coach employees on service excellence and product knowledge.</li><li>Monitor cash handling, daily sales reporting, and operational performance.</li><li>Execute local marketing and promotional activities to increase sales. These responsibilities align with common outlet management duties in food and beverage operations.</li></ul>Requirements<ul><li>Bachelor's degree or Diploma in Business, Hospitality, Retail Management, or a related field.</li><li>3+ years of experience in retail, caf&eacute;, restaurant, dessert, or ice cream outlet management.</li><li>Strong leadership and team management skills.</li><li>Excellent customer service and communication abilities.</li><li>Experience in inventory management, staff scheduling, and sales performance tracking.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>Proficiency in POS systems and basic MS Office applications</li></ul>Interested candidates are invited to submit their updated CV to syed.saqib@jofagroup.comPlease mention &quot;Outlet Manager &quot; in the subject line of your email.Only shortlisted candidates will be contacted for further assessment.Work Location: In person

Manager Outlet Operations

Join JOFA Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JOFA Group

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Manager Outlet Operations