Qureos Mentor

Jumbo Electronic Co. Ltd ( LLC )

JOB SUMMARY: You will be the face of the brand, delivering exceptional customer experiences through consultation, product mastery, and storytelling. Your role goes beyond sales; you will inspire, educate, and empower customers to find the right solution for their needs, ensuring they walk away excited to share their experiences. KEY RESPONSIBILITIES:<ul><li>Deliver outstanding customer service, ensuring each shopper leaves informed, satisfied, and inspired.</li><li>Drive sales performance by showcasing superior product knowledge, live demonstrations, and consultative selling.</li><li>Consistently achieve and exceed individual, store, and network sales & KPI targets.</li><li>Act as a brand ambassador, upholding our premium positioning in-store and building long-term customer relationships.</li><li>Engage in proactive floor presence, identifying opportunities to match customer needs with solutions.</li><li>Collaborate with Key Account Managers and Field Force Management to maximize conversion rates.</li><li>Implement effective upselling techniques and sales strategies to drive business growth.</li><li>Support operational routines, including merchandising, store upkeep, and adherence to company and partner policies.</li><li>Represent the brand&#x27;s innovation-driven culture with professionalism, energy, and authenticity.</li></ul> QUALIFICATION:<ul><li>High school diploma or equivalent (Bachelor’s degree preferred but not mandatory).</li><li>Proficiency in MS Office; ERP/WMS knowledge is an advantage.</li><li>Fluency in English is mandatory; Arabic or Russian language skills are a plus.</li></ul> WORK EXPERIENCE:<ul><li>Minimum 3 years of retail sales experience, preferably within consumer technology, beauty, or luxury brand environments.</li><li>Proven track record of exceeding sales quotas and delivering superior customer service.</li><li>Experience in creating personalized, engaging shopping experiences through consultative selling.</li></ul> CORE COMPETENCIES:<ol type="1"><li>Product Mastery & Technical Knowledge: Ability to confidently demonstrate the brands technology and innovations in simple, benefit-led language.</li><li>Customer Engagement & Storytelling: Skilled at tailoring product stories and demos to uncover and address customer needs.</li><li>Sales & Persuasion Skills: Consultative selling with strong objection-handling and upselling ability.</li><li>Brand Representation & Professionalism: Embody the brand&#x27;s premium brand ethos with confidence, grooming, and communication.</li><li>Resilience & Adaptability: Thrive in a fast-paced retail environment with energy, positivity, and flexibility.</li></ol>

Sales Expert (Leading Beauty Brand)

JOB SUMMARY:We are seeking dynamic and results-driven Customer Service Representatives with DU or Etisalat retail experience. The role involves assisting customers with telecom services, ensuring smooth operations, and achieving company sales & service targets. RESPONSIBILITIES:- Welcome and assist customers with product, service, and order-related queries- Assist with service activations, disconnections, upgrades, SIM swaps, number portability, and account updates- Resolve billing and payment issues; process payments and explain charges- Troubleshoot basic technical issues for mobile, internet, and TV services; escalate complex cases- Provide accurate information on products, services, and promotions- Maintain CRM records of customer interactions and transactions- Ensure timely resolution of customer requests by coordinating with internal teams- Escalate unresolved issues to relevant departments and follow up- Maintain professional, empathetic, and customer-centric communication- Meet KPIs for service quality, response time, and customer satisfaction REQUIRED QUALIFICATION:1–3 years in customer service, preferably with DU or Etisalat retail experience QUALIFICATIONS:High School Diploma or equivalent

Customer Service Representative (DU / Etisalat Retail Experience)

Join Jumbo Electronic Co. Ltd ( LLC ) and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Jumbo Electronic Co. Ltd ( LLC )

ABOUT_COMPANY

Sales Expert (Leading Beauty Brand)

Customer Service Representative (DU / Etisalat Retail Experience)