Sales Expert (Leading Beauty Brand)

JOB SUMMARY: You will be the face of the brand, delivering exceptional customer experiences through consultation, product mastery, and storytelling. Your role goes beyond sales; you will inspire, educate, and empower customers to find the right solution for their needs, ensuring they walk away excited to share their experiences.

KEY RESPONSIBILITIES:

• Deliver outstanding customer service, ensuring each shopper leaves informed, satisfied, and inspired.
• Drive sales performance by showcasing superior product knowledge, live demonstrations, and consultative selling.
• Consistently achieve and exceed individual, store, and network sales & KPI targets.
• Act as a brand ambassador, upholding our premium positioning in-store and building long-term customer relationships.
• Engage in proactive floor presence, identifying opportunities to match customer needs with solutions.
• Collaborate with Key Account Managers and Field Force Management to maximize conversion rates.
• Implement effective upselling techniques and sales strategies to drive business growth.
• Support operational routines, including merchandising, store upkeep, and adherence to company and partner policies.
• Represent the brand's innovation-driven culture with professionalism, energy, and authenticity.

QUALIFICATION:

• High school diploma or equivalent (Bachelor’s degree preferred but not mandatory).
• Proficiency in MS Office; ERP/WMS knowledge is an advantage.
• Fluency in English is mandatory; Arabic or Russian language skills are a plus.

WORK EXPERIENCE:

• Minimum 3 years of retail sales experience, preferably within consumer technology, beauty, or luxury brand environments.
• Proven track record of exceeding sales quotas and delivering superior customer service.
• Experience in creating personalized, engaging shopping experiences through consultative selling.

CORE COMPETENCIES:

1. Product Mastery & Technical Knowledge: Ability to confidently demonstrate the brands technology and innovations in simple, benefit-led language.
2. Customer Engagement & Storytelling: Skilled at tailoring product stories and demos to uncover and address customer needs.
3. Sales & Persuasion Skills: Consultative selling with strong objection-handling and upselling ability.
4. Brand Representation & Professionalism: Embody the brand's premium brand ethos with confidence, grooming, and communication.
5. Resilience & Adaptability: Thrive in a fast-paced retail environment with energy, positivity, and flexibility.