Qureos Mentor

Juventus Academy Dubai

<div>
 
 Job description
 
 
 
 
 
 The Operations Manager at Juventus Academy Dubai &amp; Sharjah will oversee the day-to-day operations of the academy, ensuring that all functions are carried out efficiently and cost-effectively.
 
 
 
 
 
 This role requires a proactive individual who can enhance operational systems, manage resources, and improve overall service quality. The Operations Manager will handle a diverse range of tasks including administrative duties, logistical support, and coordination of events and trips.
 
 
 
 
 
 Responsibilities
 
 
 1. Operational Efficiency:
 
 <ul>
 <li>
 Ensure all academy operations are conducted in a manner that is both appropriateand cost-effective.
 </li>
 <li>
 Continuously improve operational management systems, processes, and best practices.
 </li>
 </ul>
 
 
 
 
 2. Customer Service:
 
 <ul>
 <li>
 Develop and implement strategies to enhance the quality of customer service provided by the academy.
 </li>
 </ul>
 
 
 
 
 3. Manage one field:
 
 <ul>
 <li>
 Be the point of reference for a portfolio of around 60 customers in one of Juventus Academy Dubai branch.
 </li>
 </ul>
 
 
 
 
 4. Licensing and Documentation:
 
 <ul>
 <li>
 Oversee the renewal of academy licenses, certificates, and all relevant legal/commercial documents.
 </li>
 </ul>
 
 
 
 
 5. Kit Orders:
 
 <ul>
 <li>
 Handle the ordering and tracking of kits and equipment for up to 1,500 staff members, ensuring timely shipment and delivery.
 </li>
 </ul>
 
 
 
 
 6. Event Management:
 
 <ul>
 <li>
 Plan, schedule, and organize all work-related events.
 </li>
 <li>
 Communicate event details effectively with relevant employees.
 </li>
 </ul>
 
 
 
 
 7. Trip Organization:
 
 <ul>
 <li>
 Plan, organize, and facilitate trips experiences for academy teams.
 </li>
 <li>
 Coordinate trip details with the relevant teams and ensure smooth execution.
 </li>
 </ul>
 
 
 
 
 8. International Tournaments:
 
 <ul>
 <li>
 Plan and organize international tournaments involving the academy teams.
 </li>
 <li>
 Coordinate with the admin of the concerned locations to ensure successful participation.
 </li>
 </ul>
 
 
 
 
 9. Office Supplies and Field Tools:
 
 <ul>
 <li>
 Ensure the availability of office supplies and field tools, including first aid kits, for operational efficiency.
 </li>
 </ul>
 
 
 
 
 10. Website and Email Maintenance:
 
 <ul>
 <li>
 Oversee the maintenance and renewal of the academy&rsquo;s website and email systems.
 </li>
 </ul>
 
 
 
 
 11. Courses:
 
 <ul>
 <li>
 Schedule and book necessary courses for employees, including First Aid and Child Protection, ensuring all staff complete required training throughout the season.
 </li>
 </ul>
 
 
 
 
 12. RTA and Vehicles Support:
 
 <ul>
 <li>
 Manage vehicle-related tasks such as car registration, renewal, fines follow-up, and reporting.
 </li>
 </ul>
 
 
 
 
 13. Reporting:
 
 <ul>
 <li>
 Prepare and present weekly and monthly operational reports to the management team.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 3+ years of experience in a similar role ideally within a sports or educational environment.
 </li>
 <li>
 Proficiency with Microsoft Office
 </li>
 <li>
 Customer Service Skills
 </li>
 <li>
 Strong organizational, multitasking and communication skills
 </li>
 <li>
 Detail-oriented with a strategic mindset.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 Strong problem-solving skills and a proactive approach.
 </li>
 <li>
 Capable of building and maintaining positive relationships with staff, partners, and stakeholders.
 </li>
 <li>
 Familiarity with licensing requirements and legal documentation processes.
 </li>
 <li>
 Ability to manage large-scale events and coordinate complex logistical arrangements.
 </li>
 <li>
 Fluent in English; additional languages are a plus.
 </li>
 </ul>
</div>

Operations Manager (Sports Industry)

Join Juventus Academy Dubai and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Juventus Academy Dubai

ABOUT_COMPANY

Operations Manager (Sports Industry)