Qureos Mentor

JYOTI CNC AUTOMATION

Position Overview:We are seeking a proactive and detail-oriented IT Support Executive with 1 to 2 years of experience to join our IT support team. The ideal candidate will provide technical support to end-users, resolve hardware and software issues, and ensure smooth IT operations throughout the organization.Key Responsibilities:<ul><li>Provide first-level technical support for desktops, laptops, printers, and other peripheral devices.</li><li>Install, configure, and maintain operating systems, software, and hardware.</li><li>Troubleshoot issues related to LAN/WAN, internet connectivity, and overall system performance.</li><li>Assist with user account management, email setups, and access rights.</li><li>Keep track of IT equipment assets and manage repairs/replacements.</li><li>Coordinate with vendors for hardware servicing and warranty claims.</li><li>Respond to support requests via phone, email, or in person, ensuring accurate documentation of issues.</li><li>Ensure the timely resolution or escalation of critical IT issues.</li></ul>Required Skills and Qualifications:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field.</li><li>Fresh graduate to 2 years of hands-on experience in desktop support or IT helpdesk roles.</li><li>Strong understanding of Windows OS, Microsoft Office Suite, and basic networking concepts.</li><li>Familiarity with remote support tools and troubleshooting techniques.</li><li>Excellent communication skills with the ability to explain technical issues to non-technical users.</li><li>Ability to work independently, prioritize tasks, and manage multiple support requests efficiently.</li></ul>Job Types: Full-time, PermanentPay: ₹18,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

IT Support Engineer

Join JYOTI CNC AUTOMATION and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JYOTI CNC AUTOMATION

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IT Support Engineer