Qureos Mentor

Kalamazoo County Government

<div>GENERAL SUMMARY
 
The purpose of this job is to provide crisis intervention assistance and advocacy to crime victims, serving as a community resources liaison. Provides flow of information about the criminal justice system to victims according to the Crime Victim Rights Act (CVRA). Interviews victims and compiles pertinent information. Provides explanation and updates of court proceedings to victims through various communication channels. Assists prosecutor with trial management and preparation, providing police reports and witness material. Arranges translation and special-needs services. Maintains detailed information about crime victim demographics.
 
 
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
<ul>
<li>Provides crisis intervention and advocacy for crime victims; assists victims with community referrals and resources, filing for crime victim compensation, and filing for emergency personal protective orders; assists with benefit applications for the Department of Health and Human Services, emergency housing programs, and Secretary of State.
</li><li>Provides support to victims and witnesses to maintain cooperation with ongoing criminal cases; acts as liaison between victims and prosecuting attorneys in compliance with the Crime Victim Rights Act.</li>
<li>Collects restitution information and victim impact statements relied upon by judges, probation officers, law enforcement, and prosecutors; provides explanations and updates of court proceedings to victims via letter, in-person, phone, and email communications; maintains victim/witness contact information with multiple agencies.</li>
<li>Produces and mails subpoenas for Circuit, District, and Family court trials and proceedings; monitors service of subpoenas and alerts witnesses of changes in scheduled hearings; assists prosecutors with witness issues and scheduling conflicts.</li>
<li>Communicates with police, probation, and other court officers regarding the status of subpoenas and trials; assists prosecutor with trial management and preparation by providing police reports, videos, and other information to witnesses before testimony; arranges translation and special needs services.</li>
<li>Conducts interviews with victims; provides a history of victimization and crime information to the prosecutor to aid in charging decisions; communicates with jail staff to set up notification of defendant jail releases for victims; identifies victim needs and assesses emergency services based on a review of police reports and interviews.
</li><li>Serves on multiple community panels, advisory groups, and programs; provides educational presentations and information.</li>
<li>Maintains accurate and detailed statistical information regarding crime victim demographics; collects information on the amount and type of contacts and interactions with victims; compiles statistical information into online reporting systems.</li>
<li>Performs related work as required.</li></ul> 

 
MINIMUM QUALIFICATIONS
 
 
Required Education and Experience

<ul><li>Bachelor&rsquo;s degree from an accredited college or university in Criminal Justice, Social Work, Law Enforcement, or a related field</li>
<li>1 to 3 years of related work experience in criminal justice, social services, or law enforcement
</li><li>Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities</li>
<li>Completion of the National Advocate Credentialing Program (NACP) and Victim Advocate Basic Training, is preferred.</li></ul> 

 
Required Licenses or Certifications

<ul><li>None required</li></ul> 

 
Pay Scale-108 
 
Monday-Friday 8:00 a.m.-5:00 p.m.

Position : 10160022

Code : 26082-1

Type : INTERNAL &amp; EXTERNAL

Job Family : LEGAL

Posting Start : 07/10/2026

Posting End : 07/17/2026

Details : BENEFITS INFORMATION

MINIMUM HOURLY RATE: $28.82</div>

VICTIM ADVOCATE- OPA 082-26

<div><div><div><div>GENERAL SUMMARY 
 
The purpose of this position is to provide customer service, which includes assisting customers with inquiries, processing payments, cash handling, and performing assigned accounting duties. 
 
ESSENTIAL DUTIES &amp; RESPONSIBILITIES<ul><li>
Oversees and manages undistributed FOC collections; generates and reviews reports for reconciliation and resolution. Determine the course of action for the distribution of payments.</li><li>
Submits requests to the Michigan State Disbursement Unit (MiSDU) for fund release, allocation, and distribution.
</li><li>Facilitates distribution of held payments.</li><li>
Balances daily payments, reconciles the cash drawer and prepares and verifies bank deposits.
</li><li>Assists with alerts and overflow work from the State Liaison.</li><li>
Serves as a point of contact, answering client inquiries while maintaining confidentiality.</li><li>
Performs related work as required.</li></ul> 
MINIMUM QUALIFICATIONS 
 
Required Education and Experience<ul><li>
At least two years of relevant college-level course work or an Associate's degree from an accredited college or university in Accounting, Finance, or Business Administration or a related field.</li><li>
1 to 3 years of Accounting, Finance, Business Administration, or cash-handling experience.</li><li>
Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.</li></ul> 
 
VETERANS are encouraged to apply: Please provide your joint services transcript with your application. 
Pay Scale-105 
Monday-Friday 8:00 a.m.-5:00 p.m.
Position : 10838001
Code : 26047-1
Type : INTERNAL &amp; EXTERNAL
Job Family : ACCOUNTING/FINANCE
Posting Start : 04/13/2026
Posting End : 12/31/9999
Details : Benefits Information
MINIMUM HOURLY RATE: $20.89</div></div></div></div>

ACCOUNT SERVICES SPECIALIST 047-26

Join Kalamazoo County Government and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kalamazoo County Government

About Company

VICTIM ADVOCATE- OPA 082-26

ACCOUNT SERVICES SPECIALIST 047-26