Qureos Mentor

Kapico Group Holding Company

Job Description:We are seeking a reliable and skilled Forklift cum Warehouse Executive to join our automotive spare parts warehouse. The ideal candidate will be responsible for operating a forklift to load/unload goods, managing inventory, maintaining records, and ensuring the smooth and safe handling of goods. The role requires a hands-on individual with experience in warehouse operations, particularly in the auto spare parts sector.Key Result Areas (KRAs):<ul><li>Timely and accurate loading/unloading of materials</li><li>Efficient storage and retrieval of goods</li><li>Safe and proper operation of forklift and other material handling equipment</li><li>Inventory control and record keeping</li><li>Warehouse cleanliness and organization</li><li>Compliance with safety procedures</li></ul>Key Performance Indicators (KPIs):<ul><li>Number of loads moved per day</li><li>Accuracy in inventory handling</li><li>Downtime due to equipment failure or procedural errors</li><li>Number of safety incidents (target: zero)</li><li>Audit and stock variance scores</li><li>Timeliness of documentation and reporting</li></ul>Qualifications:<ul><li>High School Diploma or equivalent</li><li>Valid Forklift Operator Certification (Heavy Vehicle License No 3)</li></ul>Duties and Responsibilities:<ul><li>Load and unload materials from various vehicles using a forklift</li><li>Move pallet-packed materials to designated storage locations</li><li>Check the security and stability of loads before transport</li><li>Perform routine checks and basic maintenance on forklift and related equipment</li><li>Follow written instructions for order picking, packing, and dispatching</li><li>Maintain accurate records of stock movement and equipment usage</li><li>Follow all warehouse safety protocols and procedures</li><li>Assist with physical inventory counts and audits</li><li>Complete physical tasks efficiently and accurately</li><li>Support overall warehouse operations and cleanliness</li></ul>Skills and Competencies:<ul><li>Proficient in forklift operations</li><li>Good physical stamina and ability to lift heavy loads</li><li>Basic record-keeping and documentation skills</li><li>Attention to detail</li><li>Knowledge of health and safety standards</li><li>Team player with strong communication skills</li></ul>Ability to follow instructions and work independentlyWork Location: In person

Forklift Operator

Job DescriptionThe Warehouse Worker and Picker is responsible for accurately and efficiently picking, packaging, labeling, and assembling orders for shipment in a fast-paced warehouse environment. This role also involves properly storing picked items, restocking shelves, disposing of packing materials, and performing quality assurance checks on products. The position requires attention to detail, good organizational skills, and the ability to work collaboratively within a team. The role is crucial to ensuring timely and accurate fulfillment of customer orders.Age Range18 - 40 years (Open to other age groups based on experience and physical capability)Key Responsibilities (KRA/KPI)<ul><li>Picking and Packaging: Correctly pick, package, label, and assemble orders according to shipping requirements and customer specifications.</li><li>Quality Assurance: Perform product quality assurance checks, ensuring all items are undamaged and correctly labeled. Report any damaged or missing products to the supervisor or manager.</li><li>Inventory Management: Restock shelves with picked items and ensure proper organization of warehouse space for easy access.</li><li>Order Accuracy: Ensure that all orders are accurately picked and prepared for shipment without errors.</li><li>Efficiency: Maintain a high level of productivity, meeting or exceeding designated daily picking and packing targets.</li><li>Waste Management: Properly dispose of discarded packaging materials and maintain a clean work area.</li><li>Safety: Adhere to safety protocols and regulations within the warehouse.</li></ul>Qualification<ul><li>High school diploma or equivalent</li><li>Certification in warehouse operations (preferred but not required)</li></ul>Stream and Specialization<ul><li>Stream: Logistics, Warehousing, Supply Chain</li><li>Specialization: Inventory management, product handling, packaging</li></ul>Duties and Responsibilities<ul><li>Pick products from inventory using a picking list.</li><li>Package products securely for shipment while ensuring proper labeling.</li><li>Ensure orders are completed within the designated time frames.</li><li>Report discrepancies in inventory or quality issues to the warehouse supervisor or manager.</li><li>Restock shelves and ensure stock is easily accessible for picking.</li><li>Maintain a clean and safe working environment by disposing of packing materials appropriately.</li><li>Operate warehouse equipment such as pallet jacks, forklifts, or other relevant machinery (if qualified).</li><li>Perform regular physical inventory counts when necessary.</li><li>Maintain accurate records of orders and shipping details.</li></ul>Skills and Competencies<ul><li>Excellent attention to detail and accuracy.</li><li>Ability to work efficiently and meet deadlines in a fast-paced environment.</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently or as part of a team.</li><li>Good communication skills.</li><li>Knowledge of warehouse management systems (WMS) (preferred).</li><li>Physical stamina and ability to lift heavy items (up to 50 lbs).</li><li>Basic math skills for order accuracy and inventory management.</li></ul>Work Experience<ul><li>Relevant Experience: 1-2 years in warehouse operations, picking, packing, or inventory management.</li></ul>Experience in operating warehouse equipment is a plus (forklifts, pallet jacks, etc.).Pay: AED1,500.00 - AED2,000.00 per monthWork Location: In person

Warehouse worker

Job DescriptionThe Retail Branch Head is responsible for the overall management and profitability of the branch by driving sales growth, optimizing inventory, leading operational excellence, and ensuring customer satisfaction. The role requires strong leadership capabilities, commercial acumen, inventory management expertise, and the ability to manage both B2B and retail customer relationships. The Branch Head will oversee branch operations, financial performance, procurement activities, team development, and compliance with company policies and local regulations.Key Result Areas (KRAs)1. Sales &amp; Commercial Growth<ul><li>Revenue generation and sales target achievement.</li><li>Customer acquisition and retention.</li><li>B2B account development and management.</li><li>Market expansion and business development.</li></ul>2. Inventory Management &amp; Procurement<ul><li>Stock availability and optimization.</li><li>Vendor relationship management.</li><li>Inventory accuracy and loss prevention.</li><li>Procurement planning and control.</li></ul>3. Team Leadership &amp; Operations<ul><li>Team performance management.</li><li>Staff development and training.</li><li>Operational efficiency and logistics management.</li><li>Customer service excellence.</li></ul>4. Financial &amp; Compliance Management<ul><li>Branch profitability.</li><li>Budget and cost control.</li><li>Regulatory compliance.</li><li>Risk management and process adherence.</li></ul>Key Performance Indicators (KPIs)Sales &amp; Commercial<ul><li>Monthly sales target achievement (%)</li><li>Gross profit margin</li><li>Branch revenue growth (%)</li><li>Number of new B2B customers acquired</li><li>Customer retention rate</li><li>Sales conversion rate</li></ul>Inventory &amp; Procurement<ul><li>Inventory turnover ratio</li><li>Stock availability rate</li><li>Inventory accuracy (%)</li><li>Obsolete stock reduction (%)</li><li>Shrinkage and stock loss percentage</li></ul>Operations &amp; Customer Service<ul><li>Order fulfillment accuracy</li><li>Delivery turnaround time</li><li>Customer satisfaction score</li><li>Customer complaint resolution time</li></ul>Financial Management<ul><li>Branch profitability</li><li>Operating expense control</li><li>Budget adherence</li><li>Cash collection efficiency</li></ul>Team Management<ul><li>Employee productivity</li><li>Staff retention rate</li><li>Training completion rate</li><li>Team performance score</li></ul>Qualification<ul><li>Bachelor's Degree in Business Administration, Commerce, Automotive Management, Supply Chain, or related discipline.</li><li>Professional certifications in Sales Management, Inventory Management, or Automotive Parts Operations will be an added advantage.</li></ul>Stream<ul><li>Business Administration</li><li>Commerce</li><li>Supply Chain Management</li><li>Automotive Technology</li><li>Mechanical Engineering</li></ul>Specialization<ul><li>Automotive Spare Parts Management</li><li>Retail Operations</li><li>Sales &amp; Business Development</li><li>Inventory &amp; Supply Chain Management</li><li>Branch Operations Management</li></ul>Duties &amp; Responsibilities1. Sales &amp; Commercial GrowthTarget Achievement<ul><li>Drive branch sales performance to meet or exceed monthly, quarterly, and annual targets.</li><li>Monitor sales trends and implement corrective actions when required.</li></ul>B2B &amp; Retail Account Management<ul><li>Build and maintain relationships with garages, workshops, fleet operators, dealerships, and retail customers.</li><li>Identify and develop new business opportunities.</li></ul>Pricing &amp; Promotions<ul><li>Analyze market trends and competitor activities.</li><li>Implement promotional campaigns to increase sales and clear slow-moving inventory.</li><li>Ensure competitive pricing strategies are maintained.</li></ul>2. Inventory Management &amp; ProcurementStock Control<ul><li>Maintain optimum stock levels of OEM and aftermarket parts.</li><li>Ensure availability of fast-moving inventory while minimizing excess stock.</li></ul>Vendor Relations<ul><li>Develop strong relationships with suppliers and distributors.</li><li>Negotiate pricing, payment terms, and delivery schedules.</li></ul>Loss Prevention<ul><li>Conduct periodic inventory audits and stock counts.</li><li>Implement controls to reduce stock losses, damage, and theft.</li></ul>3. Team Leadership &amp; OperationsStaff Supervision<ul><li>Manage and supervise Parts Advisors, Sales Executives, Warehouse Staff, and Delivery Drivers.</li><li>Allocate responsibilities and monitor productivity.</li></ul>Training &amp; Development<ul><li>Conduct regular product knowledge and sales training.</li><li>Coach employees to achieve performance standards.</li></ul>Daily Logistics Management<ul><li>Oversee order processing, picking, packing, dispatch, and deliveries.</li><li>Ensure smooth branch operations and customer service standards.</li></ul>4. Financial &amp; Compliance ManagementProfit &amp; Loss Management<ul><li>Monitor branch P&amp;L performance.</li><li>Manage budgets, expenses, and profitability objectives.</li></ul>Customer Dispute Resolution<ul><li>Handle escalated customer complaints, warranty claims, and return issues.</li><li>Ensure prompt and professional resolution.</li></ul>Compliance &amp; Governance<ul><li>Ensure compliance with company policies, safety standards, UAE labor laws, and operational procedures.</li><li>Maintain proper documentation and reporting standards.</li></ul>Skills &amp; CompetenciesTechnical Skills<ul><li>Automotive spare parts knowledge</li><li>Branch operations management</li><li>Inventory planning and control</li><li>Procurement and vendor management</li><li>Financial and P&amp;L management</li><li>Sales forecasting and reporting</li><li>ERP systems and MS Office proficiency</li></ul>Leadership Competencies<ul><li>Team leadership and motivation</li><li>Coaching and mentoring</li><li>Performance management</li><li>Conflict resolution</li></ul>Business Competencies<ul><li>Commercial awareness</li><li>Negotiation skills</li><li>Strategic thinking</li><li>Customer relationship management</li><li>Decision-making ability</li></ul>Behavioral Competencies<ul><li>Strong communication skills</li><li>Problem-solving mindset</li><li>Accountability and ownership</li><li>Attention to detail</li><li>Time management</li><li>Results-driven approach</li></ul>Work Experience<ul><li>4&ndash;5 years of experience in Automotive Spare Parts Retail, Automotive Aftermarket, Dealership Parts Operations, or Branch Management.</li><li>Minimum 2 years of supervisory or team leadership experience preferred.</li><li>Experience managing inventory, sales teams, and branch profitability is highly desirable.</li></ul>Pay: AED7,000.00 - AED8,000.00 per monthWork Location: In person

Retail Sales Head- Auto Spare Parts

Join Kapico Group Holding Company and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kapico Group Holding Company

About Company

Forklift Operator

Warehouse worker

Retail Sales Head- Auto Spare Parts