Qureos Mentor

Kasrawy Group Careers

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 Position: Mall Operations Executive - Info Desk
 
 
 Job Description:
 
 
 We are seeking a highly motivated and organized individual to join our team as a Mall Operations Executive for our Info Desk.
 
 
 The ideal candidate will have a strong background in customer service and operations management, with a passion for creating a positive and welcoming environment for our mall visitors.
 
 
 Key Responsibilities:
 
 
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 Handling the daily operations of the mall's Info Desk.
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 Maintain a high level of knowledge about the mall's facilities, services, and events to assist customers and provide accurate information
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 Collaborate with other departments, such as marketing and security, to ensure smooth operations and coordination of services
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 Handle any emergency situations or incidents that may occur at the mall, following established protocols and procedures
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 Maintain accurate records and reports related to customer service and operations, and provide regular updates to management
 
 
 
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 Qualifications:
 
 
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 Bachelor's degree in Business Administration, Hospitality Management, or a related field
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 Minimum of 1 year of experience in customer service and operations management, preferably in a retail or mall setting
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 Excellent communication and interpersonal skills
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 Strong leadership and team management skills
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 Proficient in Microsoft Office and other relevant software
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 Ability to work flexible hours, including weekends and holidays, as needed
 
 
 
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 We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. If you are passionate about delivering exceptional customer service and have experience in operations management, we would love to hear from you. Apply now to join our dynamic team at Kasrawy Group.
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Mall Operations Executive - Info Desk

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 Position: CCTV Supervisor
 
 
 Job Overview:
 
 
 We are seeking a highly skilled and experienced CCTV Supervisor to join our team. As a CCTV Supervisor, you will be responsible for overseeing the installation, maintenance, and operation of our CCTV systems. You will also be responsible for managing a team of CCTV technicians and ensuring that all operations are carried out efficiently and effectively.
 
 
 Key Responsibilities:
 
 
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 Oversee the installation, maintenance, and operation of CCTV systems.
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 Manage the CCTV operation, providing guidance and support as needed.
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 Develop and implement standard operating procedures for the CCTV department.
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 Monitor and evaluate the performance of the CCTV system and make necessary adjustments to ensure optimal functioning.
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 Conduct regular inspections of CCTV equipment and report any issues or malfunctions to the appropriate department.
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 Ensure that all CCTV footage is properly stored and archived for future reference.
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 Stay up-to-date with the latest advancements in CCTV technology and make recommendations for upgrades or improvements.
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 Train new CCTV technicians on proper installation and maintenance procedures.
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 Collaborate with other departments to ensure that CCTV systems are integrated with other security systems.
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 Conduct regular audits to ensure compliance with company policies and procedures.
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 Respond to any emergency situations that may arise and take appropriate action.
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 Maintain accurate records of all CCTV activities, including maintenance and repairs.
 
 
 
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 Qualifications:
 
 
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 Bachelor's degree in Electrical Engineering, IT, or a related field.
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 Minimum of 2 years of experience in CCTV installation, maintenance, and operation.
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 Previous experience in a supervisory role is preferred.
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 Strong knowledge of CCTV systems, including analog and IP cameras, DVRs, and NVRs.
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 Familiarity with networking and IT infrastructure.
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 Excellent problem-solving and decision-making skills.
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 Strong leadership and team management abilities.
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 Excellent communication and interpersonal skills.
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 Ability to work in a fast-paced and dynamic environment.
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 Willingness to work flexible hours, including nights and weekends if needed.
 
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CCTV Supervisor

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 Position: After Sales Supervisor.
 
 
 Job Overview:
 
 
 We are currently seeking an experienced After Sales Supervisor to join our team in 6th of October City. The successful candidate will be responsible for overseeing the after-sales service department and ensuring that all customer inquiries and concerns are addressed promptly and efficiently. This is a full-time position with a competitive salary and benefits package.
 
 
 Key Responsibilities:
 
 
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 Manage and supervise the after-sales service department, including technicians and service advisors
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 Ensure that all customer inquiries and concerns are addressed in a timely and satisfactory manner
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 Monitor and maintain customer satisfaction levels through regular follow-up and feedback
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 Coordinate with the sales team to ensure a smooth transition from sales to after-sales service for new customers
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 Develop and implement strategies to increase after-sales service revenue and profitability
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 Conduct regular training and performance evaluations for the after-sales team
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 Collaborate with other departments to improve overall customer experience and satisfaction
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 Stay updated on industry trends and developments to continuously improve after-sales service processes and procedures
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 Handle escalated customer complaints and provide appropriate solutions
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 Prepare and analyze reports to track after-sales service performance and make recommendations for improvement.
 
 
 
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 Qualifications:
 
 
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 Bachelor's degree in Business Administration, Automotive Engineering, or a related field
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 Minimum of 2 years of experience in a similar role, preferably in the automotive industry
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 Excellent leadership and communication skills
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 Strong customer service orientation
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 Knowledge of automotive service and repair processes
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 Ability to work under pressure and handle multiple tasks simultaneously
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 Proficient in MS Office and other relevant software applications
 
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After Sales Supervisor

Join Kasrawy Group Careers and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kasrawy Group Careers

About Company

Mall Operations Executive - Info Desk

CCTV Supervisor

After Sales Supervisor