Urwah Admin

<div>
 <strong>
  Job Duties Include But Are Not Limited To
  <br/>
  <br/>
 </strong>
 The function is responsible for designing, implementing, managing, and maintaining an organization's computer networks and operating systems (Windows + Linux). This function also includes to ensure the availability, performance, and security of network infrastructure while providing technical support to resolve network-related and end-user issues.
 <br/>
 <br/>
 <strong>
  Network Administration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Install, configure, and maintain network appliances, including switches, firewalls, and access points.
  </li>
  <li>
   Provide timely and effective technical support to end-users via phone, email, or in-person.
  </li>
  <li>
   Evaluates and proposes technical security solutions and technologies by working with vendors and other support teams
  </li>
  <li>
   Assist with user account management in Windows Active Directory, permissions, and access control.
  </li>
  <li>
   Diagnose and resolve software issues, including desktops, laptops, printers
  </li>
  <li>
   Maintain accurate records of network configurations, changes, and incidents.
  </li>
  <li>
   Handles all the management of mail servers, SAN storage and Load balancers
  </li>
  <li>
   Manages the VPN + point-to-point connections and coordinate with service providers
  </li>
  <li>
   Resolves process related issues to provided services
  </li>
  <li>
   Manage server's backup
  </li>
  <li>
   Perform regular maintenance, updates, and troubleshooting to ensure network performance and security.
  </li>
  <li>
   Effective communication skills are also crucial for interacting with team members and non-technical staff.
  </li>
  <li>
   Install, configure, and maintain Linux servers
  </li>
  <li>
   Create and manage user accounts, permissions, and access rights in Linux.
  </li>
  <li>
   Write and maintain scripts for system maintenance, automation of tasks, and integration of systems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in computer science.
  </li>
  <li>
   Certification in Networking is required (CCNA and MCSE) is an added value.
  </li>
  <li>
   Linux certifications (Red Hat Certified System Administrator) is an added value.
  </li>
  <li>
   Minimum of 3 years of experience in Network admin role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Professional Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Network configuration and management
  </li>
  <li>
   Strong knowledge of networking protocols, routing, switching, and security.
  </li>
  <li>
   Router, switch, firewall, and access point setup
  </li>
  <li>
   TCP/IP, DNS, DHCP, VPN, VLAN knowledge
  </li>
  <li>
   Windows Server and Linux/Unix administration
  </li>
  <li>
   Active Directory and Group Policy management
  </li>
  <li>
   Network monitoring and performance tuning
  </li>
  <li>
   Troubleshooting hardware and connectivity issues
  </li>
  <li>
   Network security implementation (firewalls, IDS/IPS)
  </li>
  <li>
   Backup and disaster recovery planning
  </li>
  <li>
   Technical support and helpdesk experience
  </li>
  <li>
   Documentation and reporting
  </li>
  <li>
   Understanding of compliance and IT policies
  </li>
  <li>
   Project and time management skills
  </li>
  <li>
   Strong analytical and problem-solving ability
  </li>
  <li>
   Communication and teamwork
  </li>
  <li>
   Knowledge of cloud networking (e.g., Azure, AWS)
  </li>
  <li>
   Familiarity with ITIL processes (optional)
  </li>
  <li>
   Relevant certifications (e.g., CompTIA Network+, CCNA)
  </li>
 </ul>
</div>


Enviornmental Engineer - Data Analysis & Training Coordinator

<div></div><div><div><b>Job Summary:<br>
</b></div><div></div><br>
<div>The role is responsible for establishing and managing a structured Project Management environment aligned with best practices and SDLC standards. The position oversees the planning, execution, and monitoring of IT and MIS project portfolios, ensuring delivery within scope, time, and budget. The role requires close collaboration with project managers, stakeholders, and sponsors to ensure governance, risk management, and continuous improvement in project delivery.</div><div></div><div><br>
In addition, the role supervises the IT service desk team, ensuring high-quality service delivery, adherence to SLAs, effective incident management, and ongoing skill development. By combining strong project management expertise with IT service management oversight, the role drives organizational efficiency, process improvements, and enhanced customer experiences.</div><div></div><div><b><br>
Job duties include but are not limited to:</b></div><br>
<div></div><ul><li>
Setup the Project Management environment following best practice standards. This includes the methodology to be followed in managing projects, Phases, deliverables, templates to be used within each phase of the SDLC.</li><li>
Lead and manage IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.</li><li>
Provide oversight and follow-up on MIS/IT project portfolios to ensure they are progressing according to plan, budget, and deadlines.</li><li>
Collaborate with project managers and teams to ensure proper management of project is being followed to ensure success.</li><li>
Track the progress of projects within the portfolio of projects, providing regular updates to stakeholders on status, risks, and issues.</li><li>
Maintain clear and effective communication with project sponsors, stakeholders, and management to ensure alignment and support.</li><li>
Identify and mitigate risks across the project portfolio to ensure successful project delivery.</li><li>
Evaluate the performance of projects and the portfolio as a whole, identifying areas for improvement and implementing necessary changes.</li><li>
Establish and maintain project governance structures, processes, and standards to ensure consistency and quality in project delivery.</li><li>
Manage changes to the project portfolio, ensuring that changes are assessed, approved, and communicated effectively.</li><li>
Promote and implement continuous improvement initiatives within the project management processes and portfolio management practices.</li><li>
Supervise and lead a team of service desk agents and technicians, providing guidance, support, and feedback to ensure high-quality service delivery.</li><li>
Ensure the timely and effective delivery of IT services to end-users and customers, meeting or exceeding predefined service level agreements (SLAs).</li><li>
Oversee the handling of IT incidents and service requests, ensuring they are properly logged, categorized, prioritized, and resolved within acceptable timeframes.</li><li>
Interact with users to understand their needs, address concerns, and gather feedback to continuously improve service quality.</li><li>
Monitor and evaluate the team's performance, identifying areas for improvement and implementing corrective actions as needed.</li><li>
Organize training sessions to enhance the skills and knowledge of the team, keeping them up to date with the latest technologies and management best practices.</li><li>
Ensure accurate and up-to-date documentation of processes, procedures, and troubleshooting steps to facilitate knowledge sharing and consistency in service delivery.</li><li>
Continuously analyze service desk metrics and customer feedback to identify opportunities for process improvements and enhanced customer experiences.</li><li>
Handle and escalate complex or high-priority issues to appropriate teams or management for resolution.</li></ul><div></div><div><b><br>
Required </b><b>Qualification:</b></div><div></div><ul><li><b><br>
Education</b>: A bachelor's degree in computer science, information technology, business, project management, or a related field is typically preferred. A master's degree is a plus.</li><li>
ITIL (Information Technology Infrastructure Library) and PMP (Project Management Professional) certifications are required to demonstrate proficiency in IT service management and project management. Certification in portfolio management, such as MoP (Management of Portfolios) and SDLC (Software Development Life Cycle), is advantageous</li><li>
 <b>Work Experience:</b> Extensive experience in project management, with at least several 5- 7 years in a portfolio management role. Prior experience in a service desk or IT support role is in a supervisory or team lead position is a plus.</li><li><b>
Preferred Language:</b> Arabic &amp; English</li></ul><div></div><div><b><br>
 Required professional Skills</b><b>.:</b></div><br>
<div></div><ul><li>
A strong understanding of IT systems, hardware, software, and network troubleshooting is necessary. Familiarity with various operating systems, IT service management (ITSM) tools, and project management software is advantageous.</li><li>
Excellent verbal and written communication skills are crucial for interacting with customers, team members, and other stakeholders effectively.</li><li>
The ability to lead, motivate, and mentor a team is essential to ensure a productive and cohesive work environment.</li><li>
Strong analytical and problem-solving skills are necessary for identifying root causes of issues and implementing effective solutions.</li><li>
A customer-centric approach and dedication to providing exceptional service are vital in this role.</li><li>
Effective time management and organizational skills are necessary to prioritize tasks and meet deadlines.</li><li>
Ability to think strategically and align the project portfolio with the organization's goals and objectives.</li></ul></div>

Project and Service Delivery Manager - MIS

<div><div><b>Job duties include but are not limited to:</b></div><div>
</div><div>
The function is responsible for designing, implementing, managing, and maintaining an organization's computer networks and operating systems (Windows + Linux). This function also includes to ensure the availability, performance, and security of network infrastructure while providing technical support to resolve network-related and end-user issues.</div><div>
</div><div><b>
Network Administration:</b></div><div><b>
</b></div><ul><li>
Install, configure, and maintain network appliances, including switches, firewalls, and access points.</li><li>
Provide timely and effective technical support to end-users via phone, email, or in-person.</li><li>
Evaluates and proposes technical security solutions and technologies by working with vendors and other support teams</li><li>
Assist with user account management in Windows Active Directory, permissions, and access control.</li><li>
Diagnose and resolve software issues, including desktops, laptops, printers</li><li>
Maintain accurate records of network configurations, changes, and incidents.</li><li>
Handles all the management of mail servers, SAN storage and Load balancers</li><li>
Manages the VPN + point-to-point connections and coordinate with service providers</li><li>
Resolves process related issues to provided services</li><li>
Manage server's backup</li><li>
Perform regular maintenance, updates, and troubleshooting to ensure network performance and security.</li><li>
Effective communication skills are also crucial for interacting with team members and non-technical staff.</li><li>
Install, configure, and maintain Linux servers</li><li>
Create and manage user accounts, permissions, and access rights in Linux.</li><li>
Write and maintain scripts for system maintenance, automation of tasks, and integration of systems.</li></ul><div><b>
</b></div><div><b>
Required Qualification:</b></div><div>
</div><ul><li>
Bachelor's degree in computer science.</li><li>
Certification in Networking is required (CCNA and MCSE) is an added value.</li><li>
Linux certifications (Red Hat Certified System Administrator) is an added value.</li><li>
Minimum of 3 years of experience in Network admin role.</li></ul><div>
</div><div><b>
Required Professional Skills:</b></div><div>
</div><ul><li>
Network configuration and management</li><li>
Strong knowledge of networking protocols, routing, switching, and security.</li><li>
Router, switch, firewall, and access point setup</li><li>
TCP/IP, DNS, DHCP, VPN, VLAN knowledge</li><li>
Windows Server and Linux/Unix administration</li><li>
Active Directory and Group Policy management</li><li>
Network monitoring and performance tuning</li><li>
Troubleshooting hardware and connectivity issues</li><li>
Network security implementation (firewalls, IDS/IPS)</li><li>
Backup and disaster recovery planning</li><li>
Technical support and helpdesk experience</li><li>
Documentation and reporting</li><li>
Understanding of compliance and IT policies</li><li>
Project and time management skills</li><li>
Strong analytical and problem-solving ability</li><li>
Communication and teamwork</li><li>
Knowledge of cloud networking (e.g., Azure, AWS)</li><li>
Familiarity with ITIL processes (optional)</li><li>
Relevant certifications (e.g., CompTIA Network+, CCNA)</li></ul></div>

<div>
 <strong>
  Job Duties Include But Are Not Limited To
  <br/>
  <br/>
 </strong>
 To support the Environmental Department in two key areas: environmental KPI data analysis and the management of our internal environmental training programs. This role is essential in ensuring our environmental performance is effectively measured, communicated, and improved through accurate data reporting and consistent employee training.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collect, analyze, and report on environmental performance data (e.g., emissions, water, energy, waste) across departments.
  </li>
  <li>
   Maintain, track, and update internal environmental KPI dashboards.
  </li>
  <li>
   Identify data trends and assist with internal reporting and decision-making.
  </li>
  <li>
   Prepare monthly, quarterly, and annual environmental data reports to direct manager for review.
  </li>
  <li>
   Support internal audits and inspections as per ISO 14001 Environmental Management System (EMS) requirements.
  </li>
  <li>
   Create, coordinate, manage, and maintain the online environmental training system modules.
  </li>
  <li>
   Monitor training completion rates and ensure compliance with internal environmental training requirements.
  </li>
  <li>
   Work with department leads and HR to support onboarding and refresher training needs.
  </li>
  <li>
   Provide regular updates and reports on training performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in engineering or a related field.
  </li>
  <li>
   Minimum 2 years of experience in data analysis or a related role.
  </li>
  <li>
   Strong skills in Excel and/or data visualization tools such as Power BI.
  </li>
  <li>
   High attention to detail and ability to manage multiple projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong analytical and data management skills (Excel, Power BI, etc.).
  </li>
  <li>
   Good communication and reporting skills.
  </li>
  <li>
   Basic knowledge of ISO 14001 requirements and environmental compliance.
  </li>
  <li>
   Strong organizational and time management skills.
  </li>
 </ul>
</div>


Environmental Engineer – Data Analysis  and  Training Coordinator

<div><div><b>Job duties include but are not limited to:</b></div><div>
To support the Environmental Department in two key areas: environmental KPI data analysis and the management of our internal environmental training programs. This role is essential in ensuring our environmental performance is effectively measured, communicated, and improved through accurate data reporting and consistent employee training.</div><div><b>
</b></div><div><b>
Key Responsibilities:</b></div><ul><li>
Collect, analyze, and report on environmental performance data (e.g., emissions, water, energy, waste) across departments.</li><li>
Maintain, track, and update internal environmental KPI dashboards.</li><li>
Identify data trends and assist with internal reporting and decision-making.</li><li>
Prepare monthly, quarterly, and annual environmental data reports to direct manager for review.</li><li>
Support internal audits and inspections as per ISO 14001 Environmental Management System (EMS) requirements.</li><li>
Create, coordinate, manage, and maintain the online environmental training system modules.</li><li>
Monitor training completion rates and ensure compliance with internal environmental training requirements.</li><li>
Work with department leads and HR to support onboarding and refresher training needs.</li><li>
Provide regular updates and reports on training performance.</li></ul><div>
</div><div><b>
Required Qualifications:</b></div><ul><li>
Bachelor's degree in engineering or a related field.</li><li>
Minimum 2 years of experience in data analysis or a related role.</li><li>
Strong skills in Excel and/or data visualization tools such as Power BI.</li><li>
High attention to detail and ability to manage multiple projects.</li></ul><div>
</div><div><b>
Required Skills:</b></div><ul><li>
Strong analytical and data management skills (Excel, Power BI, etc.).</li><li>
Good communication and reporting skills.</li><li>
Basic knowledge of ISO 14001 requirements and environmental compliance.</li><li>
Strong organizational and time management skills.</li></ul></div>

Environmental Engineer – Data Analysis and Training Coordinator

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Brand Manager is responsible for developing and executing brand strategies that strengthen brand equity, drive market share growth, and support business objectives across Kuwait and international markets. This role involves analyzing consumer insights, monitoring market trends, and ensuring alignment of brand activities with corporate marketing plans. The Brand Manager will lead new product development (NPD), oversee product launches, and coordinate cross-functional teams to deliver impactful marketing programs. The position requires strong strategic, analytical, and execution skills, as well as proven experience in FMCG brand building, to successfully manage brand health and deliver sustainable business growth.
 <br/>
 <br/>
 <strong>
  Job Duties Include But Are Not Limited To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop brand communication which effectively reflects the brand objectives in order to build brand equity.
  </li>
  <li>
   Provide brand direction to develop and execute product/brand marketing programs to build brand awareness and increase sales.
  </li>
  <li>
   Develop Brand strategies based on consumer insights from consumer research and Trackers for Kuwait and International markets in order to improve brand health.
  </li>
  <li>
   Review market research to anticipate competition, monitor competitors' activities and market trends and translate consumer attitudes into new branding directions.
  </li>
  <li>
   Communicate brand strategies to marketing communications, sales, and another department.
  </li>
  <li>
   Coordinate and align brand strategy with corporate marketing plan.
  </li>
  <li>
   Coordinate with marketing support department to develop advertising and promotional programs, pricing, positioning, and packaging.
  </li>
  <li>
   Assess and develop brand names to differentiate product.
  </li>
  <li>
   Monitoring, planning and coordinating product launch.
  </li>
  <li>
   Guide creation of product portfolio.
  </li>
  <li>
   Evaluate and analyze program results and present recommendations for changes in brand strategy.
  </li>
  <li>
   Manage and launch Brands NPD/ Brand Initiatives in order to introduce new products that meet the consumer needs and create market differentiation.
  </li>
  <li>
   Improve and manage internal co-ordination with important departments for timely executions of brand plans and actions.
  </li>
  <li>
   Conduct consumer research whenever required based on brand issues and opportunities.
  </li>
  <li>
   Regularly analyze all brand trackers in order to identify brand issues and opportunities.
  </li>
  <li>
   Implement price revisions to meet agreed gross margin targets of relevant Stock keeping units.
  </li>
  <li>
   Create and implement annual brand plans and activities in order to meet the short- and long-term brand objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: MBA in Marketing preferred.
  </li>
  <li>
   Work Experience: At least 8 full years of marketing / brand building of FMCG products is mandatory
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Professional Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Languages: English &amp; Arabic language a must
  </li>
  <li>
   Computer: MS office
  </li>
  <li>
   Understanding of marketing principles and brand building elements, analytical, influencing &amp; negotiation, Execution, Business orientation
  </li>
 </ul>
</div>


Brand Manager

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ABOUT_COMPANY

Network Administrator

Enviornmental Engineer - Data Analysis & Training Coordinator

Project and Service Delivery Manager - MIS

Network Administrator

Environmental Engineer – Data Analysis and Training Coordinator

Environmental Engineer – Data Analysis and Training Coordinator

Brand Manager