Qureos Mentor

Keith Wing Custom Builders

Honor God + Build Inspired = Dreams RealizedDo the Right Thing &ndash; Encouraging and kind, honesty even in mistakes, operates in client&rsquo;s best interests &amp; assisting them outside our scope.&ldquo;For we are His workmanship, created in Christ Jesus for good works, which God prepared beforehand so that we would walk in them.&rdquo; Eph 2:10Driven &ndash; Diligent, getting things done, self-starter, sense of urgency.&ldquo;Whatever you do, do your work heartily, as for the Lord and not for people.&rdquo; Colossians 3:23Pursuing Excellence &ndash; Above and beyond in communication, cleanliness, and customer service, better today than yesterday, learning and using improved methods for doing our jobs.&ldquo;Moreover, there are many workmen with you, stonecutters, masons of stone, and carpenters; and all of them are skillful in every kind of work.&rdquo; 1 Chron. 22:15Job Requisition: Full-Time Warranty Manager &amp; HandymanLocation: Central TexasCompany: Luxury Custom Home BuilderEmployment Type: Full-Time, On-SiteReports To: Director of ConstructionAbout UsWe are a premier luxury custom home builder serving Central Texas, known for exceptional craftsmanship, personalized service, and homes that exceed expectations. We are seeking a highly skilled and customer-focused Warranty Manager &amp; Handyman to oversee post-construction support, deliver high-quality repairs, and uphold our reputation for excellence long after homeowners move in.Position SummaryThe Warranty Manager &amp; Handyman manages all homeowner warranty requests from intake to completion, performs skilled repairs, coordinates trade partners when necessary, and ensures an exceptional homeowner experience throughout the warranty period. This role requires strong communication skills, hands-on craftsmanship, and professionalism suited for luxury residences. The position reports directly to the Director of Construction.Key ResponsibilitiesWarranty Management- Serve as the primary point of contact for homeowners regarding warranty issues and service requests.- Evaluate, diagnose, and document warranty claims; determine in-house vs. trade partner resolution.- Schedule and oversee warranty appointments and subcontractor work.- Maintain accurate records of service requests, completed work, materials, and homeowner communication.- Ensure all warranty work meets company quality expectations and is completed within required timelines.- Conduct post-closing check-ins, 30-day walks, and 11-month warranty walks.Handyman &amp; Repair Duties- Perform high-quality home repairs appropriate for luxury homes, including:- Drywall patches and paint touch-ups- Trim, door, and hardware adjustments- Light electrical repairs (as permitted by code)- Minor plumbing fixes- Caulking, grout repair, weatherstripping- Basic carpentry tasks- Troubleshoot issues and provide efficient, clean, and effective solutions.- Maintain an organized, well-stocked personal tool set and service supplies.Customer Experience &amp; Communication- Deliver a premium customer experience through professionalism, clarity, and follow-through.- Clearly explain findings, timelines, and next steps to homeowners.- Uphold company standards in communication, appearance, and workmanship.- Provide the Director of Construction with ongoing feedback on recurring issues or quality trends.Qualifications &amp; Experience- 3+ years of experience in residential construction, warranty service, or professional handyman work.- Experience in custom or luxury home environments strongly preferred.- Solid understanding of residential building systems and high-end finishes.- Ability to interpret construction plans and understand basic building code requirements.- Strong communication, organization, and customer-service skills.- Valid driver&rsquo;s license and clean driving record.- Ability to lift 50+ lbs and work in attics, on ladders, and outdoors as needed.Personal Traits That Lead to Success- Professional and polished presence- Detail-oriented with high craftsmanship standards- Strong problem-solving skills- Dependable, punctual, and self-directed- Calm, respectful, and solutions-focused when working with homeowners- Organized and consistent in managing tasks and documentationCompensation &amp; Benefits (customizable)- Competitive salary based on experience- Fuel card or mileage reimbursement- Health, dental, and vision benefits- Paid time off and paid holidaysPay: $50,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Warranty Manager and Handyman

Join Keith Wing Custom Builders and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Keith Wing Custom Builders

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Warranty Manager and Handyman