Qureos Mentor

Kenkoh Qatar

Role OverviewThe Spa Manager &amp; Product Lead will be responsible for managing spa services, leading a small team, curating wellness products, and maintaining the highest standards of service and ambiance. The ideal candidate has prior experience in spa or wellness management, strong leadership skills, and a genuine passion for customer care and well-being.Key ResponsibilitiesSpa Operations<ul><li>Oversee daily spa operations, ensuring smooth scheduling, service quality, and customer satisfaction.</li><li>Recruit, train, and supervise therapists and reception staff.</li><li>Maintain hygiene, safety, and equipment standards.</li><li>Manage bookings, inquiries, and client relationships.</li></ul>Product Management<ul><li>Curate and manage wellness and skincare product lines.</li><li>Coordinate with suppliers, track inventory, and ensure attractive in-store displays.</li><li>Support marketing and promotional campaigns for spa services and products.</li></ul>Customer Experience<ul><li>Deliver exceptional service, resolving client concerns with professionalism.</li><li>Maintain a calm, luxurious environment aligned with Kenkoh&rsquo;s wellness ethos.</li><li>Build customer loyalty through personalized experiences and retention initiatives.</li></ul>Business &amp; Performance<ul><li>Support sales targets, monitor spa revenue and expenses.</li><li>Identify new services or treatments to enhance the guest experience.</li></ul>Requirements<ul><li>Female candidates preferred.</li><li>Minimum 3 years&rsquo; experience as Spa Manager, Spa Supervisor, or similar role in wellness or retail.</li><li>Strong leadership and communication skills.</li><li>Excellent understanding of customer service and wellness trends.</li><li>Organizational and multitasking abilities.</li><li>Flexibility to work weekends and holidays.</li><li>Relevant spa or beauty therapy certifications preferred.</li></ul>Personal Attributes<ul><li>Professional, calm, and approachable demeanor.</li><li>Passion for wellness, self-care, and holistic living.</li><li>Proactive and detail-oriented with strong time management.</li></ul>Why Join Us<ul><li>Be part of an exciting new spa launch within a leading comfort brand.</li><li>Career growth opportunities in a dynamic retail-wellness environment.</li><li>Competitive salary and benefits package.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>Arabic, English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Spa Manager & Product Lead

Join Kenkoh Qatar and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kenkoh Qatar

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Spa Manager & Product Lead