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Key Mavens Development

We are looking for a proactive and detail-oriented Female Secretary to support our General Manager. you will play a key part in data management, analysis, and reporting.Key Responsibilities<ul><li>Collect, consolidate, and analyze data from multiple departments.</li><li>Prepare summary reports, dashboards, and presentations for management review.</li><li>Ensure accuracy and consistency of departmental data submissions.</li><li>Assist in data-driven decision-making by highlighting key trends and variances.</li><li>Maintain a structured filing and data management system</li><li>Provide full secretarial and administrative support to the GM, including managing schedules, meetings, and correspondence.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Data Management, or related field.</li><li>Proven experience as an Executive Secretary, Personal Assistant, Data Analyst Assistant, or similar role.</li><li>Strong proficiency in MS Excel , PowerPoint, and MS Office Suite. also a CRM system.</li><li>Experience in data management, analysis, and reporting across multiple departments.</li><li>Excellent organizational and time management skills.</li><li>Strong written and verbal communication skills.</li><li>Ability to handle sensitive information with confidentiality.</li><li>Proactive, detail-oriented, and able to work independently under pressure</li></ul>Job Type: Full-time

Executive Secretary

Job OverviewWe are looking for a dynamic individual who can seamlessly blend customer service expertise with creative content creation. The ideal candidate will be responsible for addressing customer inquiries, ensuring a smooth client experience, and producing engaging digital content that enhances our brand presence.Key Responsibilities:Customer Service:* Respond to customer queries via phone, email, chat, and social media.* Provide accurate information about products, services, and company policies.* Resolve complaints effectively and escalate complex issues when necessary.* Maintain records of customer interactions and feedback for continuous improvement.* Build and nurture positive relationships with customers to ensure retention and loyalty.Content Creation:* Develop engaging written, visual, and video content for social media, blogs, newsletters, and websites.* Collaborate with the marketing team to align content with brand voice and campaign goals.* Create FAQs, tutorials, and support documents to improve customer self-service.* Monitor trends and customer feedback to generate relevant and impactful content.* Manage and schedule posts across various digital platforms.Requirements &amp; Skills:* Proven experience in customer service and content creation.* Excellent verbal and written communication skills.* Strong problem-solving and interpersonal skills.* Creativity and ability to produce engaging content in different formats (text, graphics, video).* Familiarity with social media platforms, content management systems, and basic design tools (e.g., Canva, Photoshop).* Ability to multitask, prioritize, and work independently.Preferred Qualifications:* Bachelor&rsquo;s degree in Communications, Marketing, Business, or a related field.* Experience with CRM systems and social media analytics tools.* Experience in Customer Service.* Customer-centric mindset with attention to detail.Job Type: Full-time

Customer Service cum Content Creator

Join Key Mavens Development and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Key Mavens Development

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Executive Secretary

Customer Service cum Content Creator