Qureos Mentor

Knauf Middle East, Africa & South Asia

<div>
 
 Knauf stands for opportunity
 
 . We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Customer Service Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
 
 
 We are a global manufacturer of construction materials and within our Group, our
 
 41,500 team members
 
 in
 
 90 countries
 
 across
 
 300 sites
 
 provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
 
 
 Our global reach in 90 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world.
 
 We are now looking for another team mate to join us in Cairo Office as Order Management Specialist.
 
 
 
 
 Can you say &lsquo;yes&rsquo;?
 
 
 
 Do you treat your colleagues with respect?
 
 
 Do you always have the customer in mind?
 
 
 Do you act with future generations in mind?
 
 
 Do you like to seek out opportunities to grow and develop?
 
 
 Do you have a proven track record of delivering results?
 
 
 The Order Processing Specialist is responsible for managing and coordinating customer orders from receipt to delivery, ensuring accuracy, efficiency, and excellent customer service. This role involves close collaboration with internal teams such as Sales, Logistics, and Finance, as well as external stakeholders, to ensure timely and accurate order fulfillment.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Process customer orders in the ERP system (e.g., SAP) with accuracy and efficiency.
 </li>
 <li>
 Verify order details, including pricing, quantities, and delivery schedules.
 </li>
 <li>
 Monitor order status and proactively address any issues or delays.
 </li>
 <li>
 Serve as the primary point of contact for customers regarding order inquiries, changes, and updates.
 </li>
 <li>
 Provide timely and professional responses to customer requests.
 </li>
 <li>
 Work closely with the Sales team to ensure alignment on customer requirements.
 </li>
 <li>
 Collaborate with the Logistics team to arrange shipments and track deliveries.
 </li>
 <li>
 Identify opportunities to streamline order processing workflows.
 </li>
 <li>
 Participate in cross-functional projects to enhance operational efficiency.
 
 
 </li>
 </ul>
 
 What We&rsquo;d Love For You To Have
 
 
 
 We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas &ndash; this is an added advantage:
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in business administration, or a related field (preferred).
 </li>
 <li>
 Experience: 1-3 years of experience in order processing, customer service, or a related role.
 </li>
 <li>
 Proficiency in SAP and Microsoft Office Suite.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Attention to detail and problem-solving mindset.
 
 
 </li>
 </ul>
 
 We&rsquo;ll Provide
 
 
 
 <ul>
 <li>
 A competitive salary
 </li>
 <li>
 Benefits
 
 
 </li>
 </ul>
 
 What happens next?
 
 
 
 We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within 30 working days.
 
 
 (INSERT LOCAL GOVERNANCE/COMPLIANCE)
 
 
 Founded in 1932, Knauf is one of the world&rsquo;s leading manufacturers of construction materials for interior design, building insulation, and design ceilings.
 
 
 Knauf entered the Middle East, Africa, and South Asia (MEASA) in 1997. Today, we are a leading player across the region, with operations spanning 15 countries and 19 state-of-the-art production facilities, driven forward by 2,000 high-performing professionals.
 
 
 Headquartered in Dubai, United Arab Emirates, MEASA's reach extends across Algeria, Cyprus, Egypt, the GCC, Ghana, Greece, India, Iraq, Kenya, Morocco, Nigeria, Tanzania, Tunisia, and Turkey.
 
 
 In MEASA, we offer the opportunity to be part of a global family of over 41,500 colleagues in 96 countries, who are dedicated to the same core values, and to a shared sense of purpose. We encourage all our people to shape their own career, with the freedom to stretch their skills and learn new ones.
 
 
 Driven by an unwavering commitment to quality, innovation and sustainability, we are building more than just exceptional gypsum-based solutions &mdash; we&rsquo;re shaping a future we can all be proud of.
</div>

Order Management Specialist

<div>
 
 Knauf stands for opportunity
 
 . We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the (INSERT TEAM) could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
 
 
 We are a global manufacturer of construction materials and within our Group, our
 
 41,500 team members
 
 in
 
 90 countries
 
 across
 
 300 sites
 
 provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
 
 
 Our global reach in 90 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world.
 
 We are now looking for another team mate to join us in Cairo Office as Supply Chain Planning Manager.
 
 
 
 
 Can you say &lsquo;yes&rsquo;?
 
 
 
 Do you treat your colleagues with respect?
 
 
 Do you always have the customer in mind?
 
 
 Do you act with future generations in mind?
 
 
 Do you like to seek out opportunities to grow and develop?
 
 
 Do you have a proven track record of delivering results?
 
 
 
 Role Purpose
 
 
 
 <ul>
 <li>
 Overseeing and coordinating various planning functions, including demand and supply planning, production and transport planning, material replenishment planning etc.
 </li>
 <li>
 Translating mid-term to long-term plants into a granular-level short-term (capacity) schedule.
 </li>
 <li>
 Ensuring efficient and cost-effective supply chain processes while meeting customer demand and organizational goals.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Long-term planning to balance required and available capacity as well as monitor and adjust production plans accordingly in (weekly) coordination with the Plant Manager.
 </li>
 <li>
 Lead and involvement in the S&amp;OP process.
 </li>
 <li>
 Collaborate with relevant stakeholders (e.g., Plant and Sales Team) to develop and maintain demand forecasting models for trading goods and as input for production plan according to the S&amp;OP requirements incl. analyze historical data and market trends to generate accurate forecasts
 </li>
 <li>
 Develop production schedules and plans based on demand forecasts taking optimization of production efficiency while minimizing costs into account as well as coordinate with Plant Team to ensure production targets are met.
 </li>
 <li>
 Ensure materials &amp; other relevant items are available as needed for production/customer taking supply lead time, vendor constraints &amp; transportation constraints into account (MRP for raw materials &amp; trading goods incl. Purchase Order).
 </li>
 <li>
 Translate forecasts into inventory plan as well as manage inventory levels to reduce carrying costs while meeting customer demand by balancing orders, demand and material inventory data together with Procurement and Warehousing Team (safety stock, reorder points, etc.)
 </li>
 <li>
 Involved in the SLA creation for Supply Chain matters.
 </li>
 <li>
 Identify possible future capacity constraints &amp; bottlenecks in the SC.
 </li>
 <li>
 Measure, analyze &amp; report key performance indicators (KPIs) related to planning.
 </li>
 <li>
 Analyze data to identify areas for improvement &amp; cost reduction.
 </li>
 <li>
 Lead and mentor a team of supply chain planners incl. setting clear performance objectives and provide regular feedback.
 </li>
 <li>
 Foster a culture of collaboration and continuous improvement.
 
 
 </li>
 </ul>
 
 What We&rsquo;d Love For You To Have
 
 
 
 We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas &ndash; this is an added advantage:
 
 
 <ul>
 <li>
 8-10 years of experience in supply chain management or in production to understand needs and constraints in the operations considering effect of measures along the value chain
 </li>
 <li>
 Knowledge in planning and forecasting processes and (optimization) concept
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to translate data into high-level analysis and planning
 </li>
 <li>
 Experience in process improvement and project management
 </li>
 <li>
 Proficient in supply chain planning software and ERP software to enable planning and reporting
 </li>
 <li>
 Excellent communication and leadership abilities
 </li>
 <li>
 Business-oriented degree such as Economics, Industrial Engineering or any other degree course relating to the supply chain and logistics fields
 
 
 </li>
 </ul>
 
 We&rsquo;ll Provide
 
 
 
 <ul>
 <li>
 A competitive salary
 </li>
 <li>
 Benefits
 
 
 </li>
 </ul>
 
 What happens next?
 
 
 
 We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within 15 working days.
 
 
 Founded in 1932, Knauf is one of the world&rsquo;s leading manufacturers of construction materials for interior design, building insulation, and design ceilings.
 
 
 Knauf entered the Middle East, Africa, and South Asia (MEASA) in 1997. Today, we are a leading player across the region, with operations spanning 15 countries and 19 state-of-the-art production facilities, driven forward by 2,000 high-performing professionals.
 
 
 Headquartered in Dubai, United Arab Emirates, MEASA's reach extends across Algeria, Cyprus, Egypt, the GCC, Ghana, Greece, India, Iraq, Kenya, Morocco, Nigeria, Tanzania, Tunisia, and Turkey.
 
 
 In MEASA, we offer the opportunity to be part of a global family of over 41,500 colleagues in 96 countries, who are dedicated to the same core values, and to a shared sense of purpose. We encourage all our people to shape their own career, with the freedom to stretch their skills and learn new ones.
 
 
 Driven by an unwavering commitment to quality, innovation and sustainability, we are building more than just exceptional gypsum-based solutions &mdash; we&rsquo;re shaping a future we can all be proud of.
</div>

Supply Chain Planning Manager

Join Knauf Middle East, Africa & South Asia and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Knauf Middle East, Africa & South Asia

ABOUT_COMPANY

Order Management Specialist

Supply Chain Planning Manager