Abrar Admin

KRONES Middle East Africa

<div></div><div><div><div><div><div><b>Specialization</b> Business Administration
</div></div></div></div><div><div><div><div><b>Company</b> KRONES Middle East Africa
</div></div></div></div><div><div><div><div><b>Location</b>
Dubai, AE
</div></div></div></div><div><div><div><div><b>Join as</b> Professionals
</div></div></div></div><div><div><div><div><b>Worktime</b> Full-time
</div></div></div></div><div></div><div><div><div><div><div><p>&ldquo;Innovative solutions for sustainable and affordable beverages, food and essentials&rdquo; &ndash; we have a clear vision at Krones. For this purpose, we supply state-of-the-art technology to our customers worldwide.</p>
<p>
As the regional headquaters for the Middle East and Africa region, our team at Krones Middle East Africa (based in Dubai, UAE) plays a crucial role in managing operations and supporting our various centres throughout the region. With a strong and diverse team of over 50 employees we are driving regional excellence and collaboration. This way we ensure the highest level of productivity and quality on a permanent basis.</p>
<p>
Interested? Then join our team because: we can achieve more together!</p></div><p></p><div><div><br>
</div></div><div>Let's create impact beyond tomorrow <b>What awaits you</b></div>
<div>
The Order Management Coordinator will manage the full lifecycle of spare parts orders, ensuring timely and accurate processing in SAP and keeping customers fully and proactively informed at every stage</div>
<div>
Job Responsibilities include but are not limited to:</div>
<ul>
<li>Manage end‑to‑end spare parts order processing with a high level of accuracy and timely execution in SAP and related systems</li>
<li>Proactively communicate order status to customers, acting as the primary point of contact for all order‑related inquiries and ensuring transparent, timely updates throughout the entire process</li>
<li>Collaborate closely with the supply chain team and local warehouse team to ensure smooth order fulfilment and on‑time deliveries and prioritize urgent orders</li>
<li>Coordinate with the headquarters in Germany regarding parts availability, lead times, documentation accuracy, and instructions for partial or complete deliveries</li>
<li>Identify potential delays, risks, or discrepancies early and implement corrective actions to avoid process disruptions</li>
<li>Manage and process customer reclamations related to spare parts, working with internal stakeholders to ensure fast and effective resolution</li>
<li>Play a key coordinating role in overhaul projects by ensuring all required parts are available onsite on time, and therefore working closely with the Project Managers</li>
<li>Drive cross‑functional coordination and fast‑tracking of orders related to customer breakdowns, ensuring the quickest delivery possible to minimize downtime</li>
<li>Continuously optimize order management processes to enhance efficiency and customer satisfaction</li>
</ul>
<div>Your Profile <b>You contribute</b></div>
<div>
Qualification, Experience &amp; Skills</div>
<ul>
<li>3-5 years&rsquo; experience in a similar or customer service role</li>
<li>Strong problem-solving abilities and effective time‑management skills</li>
<li>High attention to detail and strong analytical thinking</li>
<li>Excellent communication skills and a customer-centric mindset</li>
<li>Ability to work collaboratively across different cultures and teams</li>
<li>Advance proficiency in MS Office and in SAP (ERP and B1)</li>
<li>French language skills</li>
</ul><div><div>Your application <b>Interested? Apply online now!</b></div>
<p>
Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time &ndash; and framework conditions that are not only attractive but also adapt to your life.</p>
<p>
To get us talking quickly, simply send us your application via our online form &ndash; it takes less than 5 minutes!</p></div></div></div></div></div></div><p></p>

Order Management Coordinator

Join KRONES Middle East Africa and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

KRONES Middle East Africa

About Company

Order Management Coordinator