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L'Elite MediSpa and Wellness BK

Job SummaryLelite Medispa is seeking a polished and customer-focused Medical Receptionist / Client Care Specialist to serve as the primary point of contact for our clients. This role is central to delivering a seamless, high-quality medispa experience, from scheduling and client communication to supporting treatment plans and day-to-day operations.The ideal candidate is organized, personable, and confident managing client interactions while maintaining professionalism in a fast-paced, client-centered environment. Flexibility and reliability with scheduling are essential.Key Responsibilities<ul><li>Serve as the first point of contact for clients, providing a welcoming and professional experience</li><li>Manage appointment scheduling, confirmations, and follow-ups</li><li>Educate clients on services, products, and treatment options</li><li>Support the coordination and communication of customized treatment plans in collaboration with providers and aestheticians</li><li>Respond to client inquiries and resolve concerns promptly and professionally</li><li>Check clients in and out, process payments, and manage billing accurately</li><li>Maintain a strong understanding of services and products to recommend and support retail sales</li><li>Assist with treatment room setup and provide general support to medical providers and aestheticians</li><li>Monitor and maintain inventory levels for medical supplies, retail products, and front desk materials</li><li>Support medispa events, promotions, and front desk initiatives that drive client engagement and revenue</li><li>Maintain cleanliness and organization of all client-facing and common areas</li><li>Communicate client feedback or concerns to management in a timely manner</li><li>Follow established service standards, protocols, and operational procedures</li></ul>Qualifications<ul><li>Previous experience in a medical office, spa, or customer service role preferred</li><li>Strong communication and interpersonal skills</li><li>Highly organized with attention to detail</li><li>Ability to multitask and manage time effectively in a fast-paced setting</li><li>Professional demeanor with a client-first mindset</li><li>Basic knowledge of medical aesthetics or willingness to learn</li><li>Reliable and flexible schedule, including evenings or weekends as needed</li></ul>What We Offer<ul><li>Competitive pay</li><li>Opportunities for growth and training in medical aesthetics</li><li>Supportive, team-oriented work environment</li><li>Employee discounts on services and products</li></ul>Pay: $20.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Work Location: In person

Medical Receptionist

Join L'Elite MediSpa and Wellness BK and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

L'Elite MediSpa and Wellness BK

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Medical Receptionist