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La Quinta San Jose

Engage Hospitality LLC, a fast-growing management company, is seeking Front Desk Agents position at Holiday Inn express and suites Santa Clara. The ideal candidate is organized, self-motivated, a strong team player, and passionate about the hospitality industry. Major responsibilities include:<ul><li>Greeting and registering the guest by providing exceptional guest service during their stay and settling the guest's reservations upon completion of their stay.</li><li>Handle all arrivals, registrations, credit approvals, room assignments, and verifications of the number of nights and rates.</li><li>Maintain and count cash turnover to ensure an accurate cash balance before turning it over to the upcoming shift.</li><li>Assist with hotel reservations to maximize room revenue and occupancy.</li><li>Establish and maintain professional relationships and communication with all hotel departments to ensure maximum cooperation, productivity, morale, and guest service.</li><li>Answer guest questions regarding local areas and be able to give proper directions to these areas.</li><li>Handle guest issues, complaints, and requests and pro-actively resolve them in a manner satisfactory to both the guest and the hotel.</li><li>Actively participate in achieving a safe work environment.</li><li>Perform other related duties as instructed by supervisors.</li></ul>Qualifications:<ul><li>High school degree; college degree a plus.</li><li>A minimum of 1 year of customer service* experience.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient computer skills.</li><li>Ability to multi-task and problem solve.</li><li>Knowledge of the San Jose area and Silicon Valley.</li><li>Ability to work a flexible schedule based on business needs.</li></ul>Physical Requirements:<ul><li>Ability to stand for long periods (which may include an entire shift).</li></ul>Pay: $20.00 per hourPeople with a criminal record are encouraged to applyWork Location: In person

Front Desk Agent

Join La Quinta San Jose and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

La Quinta San Jose

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Front Desk Agent