Qureos Mentor

Level5 Hospitality

<div>Level5 Hospitality is seeking a dynamic and results-driven Regional Revenue Director to join our growing team. This hybrid remote role is an exciting opportunity for a strategic revenue leader who thrives in a fast-paced environment and is passionate about driving performance across a diverse hotel portfolio. The ideal candidate will bring a strong background in hotel revenue management, multi-property experience, and a proven ability to maximize revenue, profitability, and market share. 
Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let&rsquo;s Level Up! 
Job Summary
The Regional Revenue Director will drive revenue, profitability, and market share across a diverse hotel portfolio in this fast-paced, hybrid remote role, ideal for a strategic leader with multi-property hotel revenue management experience.
Revenue Strategy &amp; Optimization<ul><li>
Lead development and execution of total revenue strategy across all market segments (transient, group, corporate, wholesale, OTA, and direct)</li><li>
Establish and maintain dynamic pricing strategies aligned with demand trends, competitive set behavior, and market conditions</li><li>
Drive RevPAR optimization through proactive pricing, inventory control, and channel mix management</li><li>
Oversee implementation and ongoing optimization of Revenue Management Systems</li></ul>
Forecasting &amp; Performance Management<ul><li>
Own short-term and long-term forecasting processes, including daily, weekly, monthly, 30/60/90-day, and annual projections</li><li>
Develop annual rooms revenue budgets in partnership with hotel leadership</li><li>
Analyze pacing, pickup, and booking trends to adjust strategy in real time</li><li>
Deliver performance reporting, variance analysis, and actionable insights to stakeholders</li></ul>
Market Intelligence &amp; Competitive Positioning<ul><li>
Monitor competitive set pricing, promotions, and positioning strategies</li><li>
Analyze local market demand drivers including events, corporate activity, seasonal trends, and new developments</li><li>
Identify revenue opportunities and risks and proactively adjust strategy accordingly</li></ul>
Distribution &amp; Channel Management<ul><li>
Ensure optimized rate parity and content accuracy across all distribution channels</li><li>
Partner with corporate and property teams to maximize direct booking contribution</li><li>
Evaluate and manage channel performance and cost of acquisition</li></ul>
Sales &amp; Revenue Collaboration<ul><li>
Partner with Sales teams to evaluate group and contract business opportunities</li><li>
Provide guidance on pricing, displacement analysis, and optimal mix strategies</li><li>
Align revenue strategy with sales initiatives and marketing campaigns</li></ul>
Technology &amp; Systems<ul><li>
Maintain and optimize revenue-related systems including RMS, PMS, CRS, and CRM platforms</li><li>
Leverage BI tools and analytics dashboards to support decision-making</li><li>
Identify and implement new technology solutions to improve revenue performance and efficiency</li></ul>
Leadership &amp; Communication<ul><li>
Lead regular revenue strategy meetings with property and corporate stakeholders</li><li>
Provide clear direction and coaching to property-level revenue teams</li><li>
Present performance insights and strategic recommendations to leadership</li><li>
Ensure timely and accurate reporting across all assigned properties</li></ul>
Required Skills &amp; Competencies<ul><li>
Strong strategic revenue management and analytical thinking skills</li><li>
Proven ability to influence pricing, distribution, and demand strategy</li><li>
Advanced understanding of hotel revenue systems (RMS, PMS, CRS, channel managers)</li><li>
Strong financial acumen with ability to interpret P&amp;L and topline performance</li><li>
Excellent communication, presentation, and stakeholder management skills</li><li>
Leadership capability with ability to manage multiple stakeholders across markets</li><li>
Advanced proficiency in Microsoft Excel and business intelligence tools</li></ul>
Education &amp; Experience<ul><li>
5+ years of Revenue Management experience in the hospitality industry</li><li>
2+ years in a leadership or multi-property revenue management role preferred</li><li>
Experience with Hilton, Marriott, Hyatt, or comparable branded portfolio strongly preferred</li></ul>
Physical Requirements<ul><li>
Ability to remain in a stationary position for extended periods while working at a computer</li><li>
Ability to navigate hotel environments as needed</li><li>
Occasionalliftingupto50lbs</li><li>
Compliance with all safety and workplace requirements, including PPE when applicable</li></ul> 
 Remote opportunity with periodic travel as needed.</div>

Regional Revenue Director - Expanding Hotel Portfolio

<div>Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let&rsquo;s Level Up!
Job Summary: As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for each and every guest. 
Duties/Responsibilities:<ul><li>
Perform all check-in and check-out tasks</li><li>
Operate the front desk according to standard operating procedures and with exceptional guest service</li><li>
Know emergency procedures and how to respond</li><li>
Complete daily reports, audit correspondence, as required by the shift</li><li>
Receive and confirm credit cards for validity and acceptability</li><li>
Welcome guest upon their arrival and assign rooms</li><li>
Take incoming calls, online and in-person room booking requests, and answer questions about guests' needs involving room rates, available rooms, amenities, and special requests</li><li>
Communicate with housekeeping to make sure guest rooms are ready</li><li>
Manage online and phone reservations</li><li>
Respond to Guest complaints in a timely and professional manner</li><li>
Create incident reports for guest injuries/issues when required</li><li>
Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy</li><li>
Performs other related duties as required or asked by Supervisor</li><li>
Ensure setup is complete each morning for the barista station and fresh foods and beverages are always available during the service hours
</li><li>Demonstrate excellent menu and product knowledge
</li><li>Prepare and serve beverage (hot and cold) and food (small bites) orders while guests are in the dining area. Checking in as necessary
</li><li>Clean the Bistro area, including the tables, chairs, and buffet bar as needed, and empty garbage
</li><li>Remove plates and dishes from tables throughout the breakfast service using appropriate techniques for removing plates, glasses, and silverware promptly</li><li>
Address visitor questions and requests promptly, courteously, and efficiently
</li><li>Follow health and safety protocols to clean and sanitize service lines, beverage dispensers, and other equipment
</li><li>Maintain adequate supplies of items such as clean glassware, dishes, or trays
</li><li>Fill beverage and ice dispensers
</li><li>Stock cabinets or serving areas with condiments and refill condiment containers
</li><li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
</li><li>Practice safe work habits and use required safety equipment
</li><li>Performs other related duties as required
</li></ul>Required Skills/Abilities:<ul><li>
Proficient in Microsoft Office Suite or similar software</li><li>
Work experience as a Front Desk agent preferred</li><li>
Level5 High Touch service</li><li>
Food Safety Certification</li><li>
Excellent communication and organizational skills</li><li>
Flexibility with shifts and scheduling</li><li>
Must be available weekends and/or holidays</li><li>
Must have transportation to and from work</li><li>
Must have stellar attendance and punctuality</li></ul>
Education and Experience:<ul><li>
High School diploma</li></ul>
Physical Requirements:<ul><li>
Must be able to remain in a stationary position during shift.</li><li>
Must be able to access and navigate the facility.</li><li>
Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.</li><li>
Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.</li></ul></div>

Front Desk Associate (Part-Time) - Wandering Buffalo

Join Level5 Hospitality and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Level5 Hospitality

About Company

Regional Revenue Director - Expanding Hotel Portfolio

Front Desk Associate (Part-Time) - Wandering Buffalo