Qureos Mentor

LifeGuard Data Recovery

Vacancy: Sales Lady &ndash; Data Recovery &amp; IT Services Location: Bur Dubai Office Timings: Monday to Saturday, 9:00 AM &ndash; 6:00 PMWe are looking for a self-motivated Sales Executive with the skills, confidence, and passion to convert incoming leads into closed sales for our Data Recovery &amp; IT business.Key Responsibilities<ul><li>1. Call Handling &amp; Lead Management</li><li>Handle 20&ndash;30 incoming calls daily from customers requiring data recovery services.</li></ul>2. Customer Follow-ups<ul><li>Follow up with customers regarding:</li><li>Diagnosis reports</li><li>Quotations</li><li>Approval for recovery</li><li>Case updates</li><li>Maintain regular communication via WhatsApp messages or short phone calls (1&ndash;2 minutes).</li></ul>3. Walk-in Client Handling<ul><li>Receive customers visiting the office with devices.</li><li>Create a new case in CRM (training will be provided).</li><li>Send the device check-in form to the customer and obtain their signature.</li><li>Assign the device and case details to the technical team for diagnosis.</li></ul>4. Diagnosis &amp; Quotation Coordination<ul><li>Receive diagnosis reports from the technical team.</li><li>Send the diagnosis report and quotation to the customer.</li><li>Follow up with the customer until approval is received.</li></ul>5. Recovery Process Coordination<ul><li>Once approval is received, inform the technical team to begin recovery.</li><li>Update case status in CRM regularly.</li><li>Provide daily updates to customers via WhatsApp or short calls.</li></ul>6. Case Completion &amp; Delivery<ul><li>Once recovery is completed:</li><li>Inform the customer to visit the office for data verification.</li><li>Coordinate payment and final data collection.</li><li>Record all customer inquiries and device details in the CRM system.</li><li>Guide customers through the next steps and encourage them to visit the office or schedule device pickup for diagnosis.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s Degree in Computer Science OR</li><li>Master&rsquo;s Degree in Computer Science (Preferred)</li></ul>Technical Skills<ul><li>Strong IT knowledge is mandatory.</li><li>Basic understanding of:</li><li>Hard drives</li><li>SSD</li><li>Data storage devices</li><li>Laptop / computer hardware</li><li>Willingness to learn technical concepts related to data recovery.</li></ul>Communication Skills<ul><li>Excellent English communication skills.</li><li>Ability to speak with customers confidently and professionally.</li><li>Master&rsquo;s Degree in Computer Science</li></ul>Our Core Values✅ Lifelong Learning ✅ Tradition &amp; Innovation ✅ Customer Care ✅ Personal &amp; Professional Growth ✅ Positive AttitudeSalary: Competitive Dubai standard + commission on conversions.If you&rsquo;re ready to grow your career and join a company with over 31 years of trust and innovation, send your CV today!Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>IT Sales: 1 year (Preferred)</li><li>Sales closing: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Application Deadline: 30/03/2026

Receptionist cum Sales Coordinator

Join LifeGuard Data Recovery and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

LifeGuard Data Recovery

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Receptionist cum Sales Coordinator