Qureos Mentor

Lindas Motors

We are looking for call center representatives to manage our online leads inquiries and handle appointments on a daily basis.Responsibilities<ul><li>Answer, screen and forward incoming phone calls</li><li>Log in online leads and handle appointments in professional manner</li><li>Provide basic and accurate information</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Update calendars and schedule meetings</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Qualifications<ul><li>1 years experience in automotive industry</li><li>Fluent English speaker and writer</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Communication skills</li><li>Advanced level of Excel experience</li><li>CRM experience is preferred</li><li>Experience in selling and buying cars is an advantage</li><li>Excellent organizational skills</li><li>Target achiever</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise</li><li>Customer service attitude</li><li>High school degree; additional certification in Office Management is a plus</li></ul>Please note that we will only consider your CV if you meet the above requirements.Job Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>What is your level of proficiency in English?</li><li>Can you identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives?</li><li>Do you have any experience in used car business?</li><li>Are you familiar with CRM systems?</li><li>Have you thoroughly and accurately addressed the questions above?</li></ul>Experience:<ul><li>Client Follow-Up: 1 year (Required)</li><li>Fluency Call Center: 1 year (Required)</li></ul>

Call Center Agent

Join Lindas Motors and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lindas Motors

About Company

Call Center Agent