Abrar Admin

LIT METHOD

We're not hiring a social media manager. We're hiring the person who defines what LIT looks like to the world.LIT Method is one of the fastest-growing luxury wellness brands in the country. Our products are engineered for performance and designed to be beautiful &mdash; and our brand presence should be no different.We're at an inflection point. The momentum is real. And we need someone exceptional to help shape what the world sees next.What You'll Own<ul><li>Full content strategy and execution across Instagram, TikTok, and YouTube</li><li>End-to-end video production, concept, shoot direction, editing, and publishing, if you can't do this you can put the people in place to do so.</li><li>A consistent, on-brand aesthetic that screams luxury wellness at every touchpoint</li><li>Community growth: you'll be accountable to follower and engagement numbers, not just activity</li><li>Trend identification and rapid execution; you spot what's working before everyone else does</li><li>Content calendar, cadence, and campaign coordination around product launches and drops</li><li>Performance reporting with a clear eye on what's growing the brand and what isn't</li></ul>You're the One If You...<ul><li>Have 2+ years managing social for a brand in either wellness, fitness, lifestyle, or luxury preferred</li><li>Have a portfolio that proves you can shoot, edit, and produce content that actually performs</li><li>Have helped grow an account, you can point to the numbers and own them</li><li>Are a self-directed operator, you don't wait to be told what to post</li><li>Understand the aesthetics of premium brands and know the difference between content that converts and content that blends in</li><li>Live the wellness lifestyle this isn't just a job to you, it's a space you genuinely inhabit</li></ul>What You'll Get<ul><li>$75,000 &ndash; $90,000 base salary, commensurate with experience</li><li>Fully remote &mdash; work from anywhere</li><li>Real creative ownership over a brand with serious momentum</li><li>A lean, fast-moving team that trusts you to do your job exceptionally</li></ul>Pay: $75,000.00 - $90,000.00 per yearWork Location: Remote

Social Media & Content Manager

At LIT Method, we&rsquo;re redefining recovery. From our award-winning cold plunges to our handcrafted saunas, we design products that bring world-class wellness into homes, studios, and performance spaces. What started as a single studio has evolved into a global movement trusted by athletes, entrepreneurs, and wellness seekers who want the very best in design, performance, and results.Our mission is simple: to transform recovery into a lifestyle. Every detail from materials to customer experience is crafted with the same care we bring to our community.The RoleWe&rsquo;re looking for a Customer Experience &amp; Support Specialist who can combine technical troubleshooting with exceptional customer care. From guiding customers through set-up and maintenance, to managing cases in our CRM, you&rsquo;ll ensure every interaction builds trust and loyalty.What You&rsquo;ll Do<ul><li>Serve as the primary point of contact for customer questions and technical issues.</li><li>Walk customers through troubleshooting steps for cold plunge and sauna equipment.</li><li>Manage and document customer interactions through our CRM system.</li><li>Coordinate with operations and fulfillment teams on shipping, installation, and warranty cases.</li><li>Proactively follow up with customers to ensure their experience exceeds expectations.</li><li>Identify and report recurring technical issues or trends to improve products and service.</li></ul>What You Bring<ul><li>2+ years in customer service or technical support, ideally in fitness, wellness, or consumer hardware.</li><li>Strong communication skills with the ability to explain technical concepts clearly.</li><li>Experience with CRM tools (HubSpot, Salesforce, or similar).</li><li>Calm under pressure and solution-oriented.</li><li>A passion for health, wellness, and elevating the customer journey.</li></ul>Why Join Us<ul><li>Competitive pay and growth opportunities.</li><li>Health, vision, and dental benefits.</li><li>Employee discounts on all LIT Method recovery products.</li><li>Be part of a fast-growing movement in wellness and recovery.</li><li>Work with a team that values innovation, craftsmanship, and customer happiness.</li></ul>Pay: $30,000.00 - $40,000.00 per yearBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Customer Service Representative

Join LIT METHOD and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

LIT METHOD

About Company

Social Media & Content Manager

Customer Service Representative