Qureos Mentor

Local Bakery in AbuDhabi

&middot; Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure.&middot; Maintains effective communication with all related departments to ensure smooth service delivery.&middot; Maintains good working relationship with all Front Office employees with particular emphasis on Guest Service Agents and Guest Relations.&middot; Supervises all Front Desk employees ensuring guests are received in a professional and friendly manner.&middot; Greets guests on their arrival ensuring they feel expected and welcome.&middot; Ensures that the guest receives the accommodation he/she is expecting.&middot; Maintains an up to date knowledge of hotel and local services and supply information and respond to guest queries.&middot; Deals swiftly, efficiently and sensitively to guest complaints and follows through.&middot; Maintain awareness of guest profiles through the IDS (Intellectual Data System) guest profile system.&middot; Using Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food &amp; beverage and ancillary charges.&middot; Receives payment by cash, cheque, credit card or account, adhering to company Credit Policy.&middot; Provides currency exchange service.&middot; Balance accounts of day&rsquo;s business day end of shift.&middot; Complies with all laid down systems and procedures.&middot; Records all instances of refused business, with reasons for refusal.&middot; To check all cashiers&rsquo; city ledger bills at the end of shift to ensure that the billing and&middot; Checks all shift reports with particular reference to Credit Check Report, Routing Instructions Report, Rate Discrepancy report and Housekeeping Discrepancy report.&middot; Maintains an up to date back up report during shift.&middot; Responsible for pre-shift team brief and end of shift handover.&middot; To have a full knowledge of daily, monthly and yearly targets.&middot; Maintains department notice board and ensure that all employees are aware of new issues.&middot; Supervises day to day function ensuring standards are adhered to.&middot; Ensures new employee, re-training and corrective training is carried out.&middot; Responsible for the maintenance and re-organization of SOP manual for the reception.&middot; Ensures high level of presentation by personnel.- Able to do from time to time Night Auditor task&middot; Ensures that the Front Office Manager is informed about all the Front Desk developments.&middot; Maintains the reception log book, filing system and stock/stationery. Ensures all reception employees adhere to all Hotel policies and proceduresJob Type: Full-timePay: From AED1,500.00 per monthApplication Question(s):<ul><li>Can join immediately (within a week)</li><li>Able to do other night auditor task</li></ul>Experience:<ul><li>working as Hotel Receptionist : 2 years (Required)</li></ul>

Front Desk Receptionist (Night)

Join Local Bakery in AbuDhabi and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Local Bakery in AbuDhabi

About Company

Front Desk Receptionist (Night)