Qureos Mentor

Loyola Enterprises Inc.

Job Description: Part Time JKO Help Desk (Suffolk, VA) Sunday Only 11AM &ndash; 11PMNote: Cannot have an existing @army, @af, @navy, or an @usmc email accountClearance: DOD Secret clearance requiredRequirement: Immediate hire, Part TimeSchedule: Part Time Hours of Operation: Two 12 hour shifts, Sat &ndash; Sun 11AM &ndash; 11PMLocation: Joint Staff J7 Suffolk VirginiaCompensation: $25 per hour + based on experienceEducation: Bachelor s degree in a technical field is a plus.Email Requirements:<ul><li>Must have or be able to get an @mail.mil work email address.</li><li>Cannot keep an existing @army, @af, @navy, @usmc email.</li></ul>Job Description: Joint Staff J7 (JSJ7) Joint Knowledge Online (JKO) Help Desk weekend position.Qualifications:<ul><li>Must be able to access DOD Microsoft Office 365. Experience using other MS Office products a plus.</li><li>Basic understanding of Internet functions, and working browsers (Edge, Chrome, Firefox).</li><li>6 months Help Desk experience (desired) using Remedy or similar ticketing program.</li><li>Experience training military and civilian personnel via computer based and web-based applications.</li><li>Use of portals, Learning Management Systems (LMS).</li><li>Verbal and written communications skills.</li></ul>Job Summary:<ul><li>Check browser settings and basic browser trouble shooting.</li><li>Respond to telephone calls and e-mail messages to help customers with computer problems.</li><li>Listen to the customer, ask questions to diagnose the nature of the problem, and then patiently walk the customer through the problem-solving steps.</li></ul>Please contact me or reply to my e-mail if you are interested in discussing so we can make an offer to you.Thank youSincerely,Benito Loyola Benito@Loyola.com PresidentLoyola Enterprises Inc. www.Loyola.com2984 S. Lynnhaven Road, Suite 101Virginia Beach, VA. 23452Cell 757-718-0699757-498-6118 x10Fax 757-498-6110Loyola is an Equal Opportunity EmployerLoyola is a certified Service Disabled Veteran and Minority Owned Small Disadvantaged Business (SDVOSB, VOSB, MOSB and SDB)Job Type: Part-timePay: From $25.00 per hourApplication Question(s):<ul><li>Do you have Help Desk or Service Desk Experience?</li><li>Do you have experience using Remedy or a similar ticketing program?</li><li>Do you have experience in the use of portals or Learning Management systems (LMS)?</li><li>Do you have a Secret clearance?</li><li>Can you get an @mail.mil work email address. Cannot keep an existing @army, @navy, @usmc email.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Security clearance:<ul><li>Secret (Required)</li></ul>Ability to Commute:<ul><li>Suffolk, VA 23435 (Preferred)</li></ul>Work Location: In person

Part Time JKO Help Desk (11AM - 11PM Sunday Only) (DOD Secret Clearance req)

Join Loyola Enterprises Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Loyola Enterprises Inc.

About Company

Part Time JKO Help Desk (11AM - 11PM Sunday Only) (DOD Secret Clearance req)