Qureos Mentor

M & M Fit Private Limited

About UsThe Marriage Fit is a fast-growing organization working at the intersection of psychology, education, and technology. We provide meaningful relationship and learning solutions by blending clinical expertise with modern, technology-driven delivery methods.Role OverviewWe are looking for a proactive and well-organized Therapy Support Executive with 1+ years of relevant experience. This role involves assisting therapy operations through effective client coordination, clear communication, and efficient scheduling. You will contribute to enhancing client satisfaction and ensuring seamless coordination between clients and therapists.Key Responsibilities<ul><li>Engage with prospective clients to provide information and respond to inquiries related to couple counselling services</li><li>Explain therapy options, session formats, and pricing in a clear, supportive, and professional manner</li><li>Assist clients with booking therapy sessions and coordinating schedules with therapists</li><li>Establish trust and rapport through empathetic, respectful, and solution-focused communication</li><li>Encourage individuals to take next steps such as registering for webinars or booking consultations</li><li>Conduct follow-ups with webinar participants via calls, WhatsApp, and email</li><li>Maintain accurate and updated client information in the CRM system</li><li>Oversee appointment scheduling and follow-ups to ensure a smooth therapy experience</li><li>Address client concerns in a timely manner with clear and helpful responses</li><li>Support ongoing client relationships through consistent and thoughtful engagement</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in any discipline</li><li>B.Sc. degree is an added advantage</li><li>Strong verbal and written communication abilities</li><li>Comfortable handling sensitive conversations with empathy and discretion</li><li>Excellent organisational and time-management skills</li><li>Ability to multitask and resolve issues efficiently</li></ul>Preferred Profile<ul><li>Female candidates preferred</li><li>Education: Bachelor&rsquo;s degree</li><li>Experience: Client support / customer service (Preferred)</li><li>Work Location: In-person</li></ul>Work Timings<ul><li>10:00 AM &ndash; 7:00 PM, Monday to Saturday</li><li>One working Sunday per month, with a compensatory off provided the following day</li></ul>Work Location<ul><li>On-site &ndash; HSR Layout, Bangalore</li></ul>Employment Type<ul><li>Full-time | On-site | Bangalore</li></ul>Compensation<ul><li>₹20,000 &ndash; ₹35,000 per month (based on experience and interview performance)</li></ul>Location Preference<ul><li>Bengaluru, Karnataka</li></ul>(Candidates should have a reliable commute or be willing to relocate prior to joining.)Job Type<ul><li>Full-time</li></ul>Job Type: Full-timePay: ₹15,000.00 - ₹35,000.00 per monthApplication Question(s):<ul><li>Female </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li></ul>Work Location: In person

Therapy Support Executive

Join M & M Fit Private Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

M & M Fit Private Limited

ABOUT_COMPANY

Therapy Support Executive