Qureos Mentor

Mahogany vacation homes rental LLC

Our company:Mahogany is a holiday home company established in December 2024. We operate under a subleasing and Property Management model and currently manage 20+ apartments. We are now looking to hire our third Operations Manager.Key reponsibilities:As an Operations Manager, you will oversee the entire guest journey: from handling booking enquiries and welcoming guests, to assisting them during their stay and managing check-outs while ensuring the property&rsquo;s condition.This is a 360&deg; role with diverse responsibilities and strong autonomy. You will play a key part in delivering a smooth, high-quality experience for every guests.More precisely, you will be responsible for the following:<ul><li>Responding to customer inquiries on booking platforms (Airbnb, Booking.com).</li><li>Welcoming guests during check-in and ensuring a smooth arrival experience when necessary.</li><li>Conducting inventory checks during check-in and check-out to ensure property readiness.</li><li>Verifying that each property is clean, well-stocked, and prepared for new guests post-cleaning.</li><li>Coordinating with our partners including maintenance or cleaning to address any issues as they arise.</li><li>Maintaining accurate records of guests interactions and property conditions.</li><li>Assisting in the implementation of operational procedures to enhance guest satisfaction.</li></ul>Technical Qualifications:<ul><li>At least 2 years of experience in the hospitality or tourism industry.</li><li>Fluency in English, both written and spoken; additional language skills are a plus.</li><li>A valid driver&rsquo;s license.</li><li>Proficiency in Microsoft Office, particularly Excel, will be appreciated.</li></ul>Personal Attributes:We are looking for a candidate who is:<ul><li>Resourceful and proactive in problem-solving.</li><li>An effective communicator with strong presentation skills.</li><li>Detail-oriented and meticulous in their work.</li><li>Passionate about providing excellent customer service and engaging with guests.</li><li>Grounded and hands-on, with a willingness to work in the field.</li><li>Patient, organized, and able to manage multiple tasks efficiently.</li></ul>Benefits:In return for your dedication and expertise, we offer:<ul><li>Comprehensive health insurance.</li><li>Visa sponsorship.</li><li>Car allowance.</li><li>Annual leave in line with UAE labor laws, and a return flight ticket to your home country once a year.</li><li>Opportunities for professional development and career advancement.</li></ul>Job Type: Full-timePay: From AED8,000.00 per monthExperience:<ul><li>Hospitality industry: 2 years (Preferred)</li></ul>License/Certification:<ul><li>Driving license (Required)</li></ul>

Operations Manager at Mahogany - Holiday Home

Join Mahogany vacation homes rental LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mahogany vacation homes rental LLC

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Operations Manager at Mahogany - Holiday Home