Urwah Admin

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Greet customers warmly and create a friendly, welcoming environment.
 </li>
 <li>
 Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks.
 </li>
 <li>
 Handle cash, card, and digital transactions accurately using the POS system.
 </li>
 <li>
 Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions.
 </li>
 <li>
 Upsell tickets, combo deals, and retail items to maximize revenue.
 </li>
 <li>
 Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience.
 </li>
 <li>
 Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times.
 </li>
 <li>
 Monitor customer flow and provide assistance to avoid queues or delays.
 </li>
 <li>
 Coordinate with cinema operations and F&amp;B teams to ensure smooth service and guest satisfaction.
 </li>
 <li>
 Maintain accurate records of transactions, refunds, and reports as required.
 </li>
 <li>
 Follow all company policies regarding hygiene, health, safety, and data security.
 </li>
 <li>
 Support colleagues and other departments during peak times, special events, and promotions.
 </li>
 <li>
 Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
 </li>
 <li>
 Strong communication and customer service skills, with a friendly and professional attitude.
 </li>
 <li>
 Ability to work under pressure in a fast-paced, guest-facing environment.
 </li>
 <li>
 Flexible to work shifts, including evenings, weekends, and public holidays.
 </li>
 <li>
 Adherence to hygiene, grooming, and uniform standards at all times.
 </li>
 </ul>
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Officer

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Data Privacy Specialist | MAF Entertainment | Lega
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 This role supports the Privacy Officer in implementing, monitoring, and enhancing the organization&rsquo;s data protection framework. This role is operational and cross‑functional, ensuring privacy compliance and assisting functions where needed. The role will handle assessments, support privacy operations, manage records, coordinate with system and data owners, and help ensure compliance with applicable privacy laws (UAE PDPL, Egypt PDPL, GDPR, etc.
 
 ).
 
 
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Implement and support the organization's data privacy framework, policies, and guidance.
 </li>
 <li>
 Identify, assess, monitor, and mitigate personal data protection and privacy risks.
 </li>
 <li>
 Drive data privacy compliance, ethics initiatives, and coordination across business functions
 </li>
 <li>
 Conduct privacy assessments, including DPIAs, IDPAs, vendor due diligence, transfer impact assessments, and contract reviews
 </li>
 <li>
 Manage Data Subject Requests (DSRs) such as access, deletion, correction, and consent withdrawal
 </li>
 <li>
 Maintain privacy governance activities including ROPAs, data mapping, consent management, and privacy operational tools
 </li>
 <li>
 Act as a privacy subject matter expert, supporting stakeholders, regulatory interactions, and business development project
 </li>
 <li>
 Deliver privacy training, support breach and incident management, and contribute to reporting, forums, and continuous improvement initiatives
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENT
 
 
 <ul>
 <li>
 Bachelor's degree in law, Compliance, Information Security, Business, or a related field is preferred
 </li>
 <li>
 1-3 years of experience in Data Privacy, PDPL (UAE &amp; Egypt), GDPR, and related regulatory frameworks
 </li>
 <li>
 Experience using privacy management platforms such as Securiti.ai, OneTrust, or equivalent to
 </li>
 <li>
 Strong knowledge of privacy assessments, ROPA documentation, data discovery, and third-party privacy risk evaluati
 </li>
 <li>
 Understanding of privacy contracts and frameworks, including DPAs, TIAs, SCCs, DSAs, MSAs, PIAs, and service agreement
 </li>
 <li>
 Strong stakeholder management, problem-solving, cross-functional collaboration skills, and privacy certifications (CIPP/E, CIPP/M, or CIPT) are an advantage
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
 
 
</div>

Data Privacy Specialist

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Buyer | Majid Al Futtaim LifeStyle | Buying
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Buyer will be responsible for implementing the buy strategy for the assigned brand and building a product assortment that meets customer needs and drives the growth of the Majid Al Futtaim Lifestyle business. The Buyer will support the General Manager Merchandising in highlighting short and long-term strategic approaches, future growth opportunities, and areas of risk for the business with regards to product ranging, allocation, inventory, brand perception, pricing, and margin.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Formulate a suitable buy strategy and plan in line with Brand and Majid Al Futtaim Lifestyle guidelines.
 </li>
 <li>
 Purchase commercial and profitable product ranges to maximize profitability and sales.
 </li>
 <li>
 Control all aspects of stock to minimize loss of sales and balance product mix through consistent and rigorous in season analyses.
 </li>
 <li>
 Negotiate product pricing, cost of shipment, payment terms, and intake margin with local vendors, taking into consideration business and cost effectiveness as the main consideration.
 </li>
 <li>
 Monitor brand performance, initiating corrective action where necessary to ensure operations are conducted within the agreed financial parameters.
 </li>
 <li>
 Deeply understand brand perception, product feedback, and product requests by regularly visiting stores and interacting with the store teams.
 </li>
 <li>
 Nurture a strong working relationship with the Planning, Finance, Digital, Logistics, and Operations teams to drive common business goals.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 A Bachelors&rsquo; Degree, preferably in Business Management, Marketing or related field.
 </li>
 <li>
 Qualification in Retail Management.
 </li>
 <li>
 3-4 years of experience in a Buying and Merchandising role.
 </li>
 <li>
 Fashion retail background is mandatory.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Buyer - Fashion

<div>
 
 
 BBUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 
 Stock Associate | MAF Life Style | Operations
 
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Stock Associate will be responsible for supporting the smooth running of the business in Majid Al Futtaim LifeStyle by maintaining stock levels to business requirement, receiving deliveries, and ensuring the stockroom is clear, tidy and all internal systems and processes are maintained and adhered to.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Support the set up and maintenance of shop floor, offices, stock rooms and other areas of the store.
 </li>
 <li>
 Assemble products as per the brand instruction manual and report any manufacturing defect.
 </li>
 <li>
 Attach barcode to each product as per the company and brand guidelines
 </li>
 <li>
 Check all stock received from warehouse/stores as per company guidelines and report discrepancies and defect to the manager
 </li>
 <li>
 Actively check stock room and report stock not displayed on the shop floor to VM and the management team
 </li>
 <li>
 Perform daily floor walk and replenish stock as per VM and operation direction
 </li>
 <li>
 Support store activities such as promotions/Mid-season sales/end of season sales as required by the management team
 </li>
 <li>
 Report and label the damaged stock and place it in the designated area in the
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 years industry experience
 </li>
 <li>
 Excellent to Fluent in English
 </li>
 <li>
 Must have Knowledge in the RFID system
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work from any country in the world for 30 days a year.
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Stock Associate

<div>
 
 JOB TITLE
 
 
 
 Team Leader - Grocery | MAF Retail | Hypermarket Bahrain
 
 
 
 Role Summary
 
 
 
 The Team Leader Grocery is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service. Coaching and development is a critical responsibility to deliver an exceptional customer service within assigned section.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Oversee and implement the commercial policy agreed for the store pricing.
 </li>
 <li>
 Oversee the products assortment in the section.
 </li>
 <li>
 Negotiate internal promotions with suppliers to enforce the image of discount inside the section .
 </li>
 <li>
 Monitor the NPS in the section work on improving areas that needs development.
 </li>
 <li>
 Provide input on the price image and freshness image.
 </li>
 <li>
 Ensure proper stock management (Preparing stock reports, stock value, control out of stock, stock replenishment orders and merchandise deliveries).
 </li>
 <li>
 Oversee and implement initiatives to ensure lowest waste and shrinkage ratio and control waste items report.
 </li>
 <li>
 Identify slow moving items and stock depreciation in order to help push their sales before expiry, if applicable.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Diploma in Commerce or Finance.
 </li>
 <li>
 3+ years in Retail operations role.
 </li>
 <li>
 Pleasant and warm disposition with a customer service orientation.
 </li>
 <li>
 People orientated and able to build team spirit and motivation.
 </li>
 <li>
 People orientated and able to build team spirit and motivation.
 </li>
 <li>
 Action oriented.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Team Leader - Grocery

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Store Manager | MAF LifeStyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Store Manager - Luxury fashion

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate - Fashion

Join Majid Al Futtaim and explore 19   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.