Urwah Admin

Majid Al Futtaim

<div>
 
 Job Title
 
 
 
 Concierge, VIP Lounge | Asset Management Business Unit | Majid Al Futtaim Properties
 
 
 
 Role Summary
 
 
 
 To ensure the delivery of smooth, efficient and consistent best practice implementation for the running of the VIP Lounge. You will be responsible in following and delivering bespoke processes and procedures of the VIP Guest Service Program and Centre to ensure provision of outstanding services to our VIP customers at all times.
 
 
 
 Role Profile
 
 
 
 <ul>
 <li>
 Responsible for membership&rsquo;s enrollment, welcome new and regular members, show the facilities, describe the services, and facilitate all their concierge requirements.
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 <li>
 Responsible for assisting guests with various tasks related to their visit to the lounge and for providing full information about the entire Mall, it&rsquo;s services and the local vicinity in the mall continuing effort to deliver outstanding VIP guest service;
 </li>
 <li>
 Maintain a peaceful and service friendly environment in the lounge including - but are not limited to &ndash; F&amp;B service, housekeeping duties management all around the lounge area, ambience and remaining services provided.
 </li>
 <li>
 Provide professional and discrete VIP concierge services like: arranging reservations and/or confirmation of reservations, dining, wellbeing, entertainment, services and as well arrangements for off-premise activities, including but not limited to dining, transportation services/rentals, entertainment, airport/hotel check-ins, services and shopping;
 </li>
 <li>
 Conduct Pre-Arrival calls for members, make preliminary arrangements for their lounge/mall experience.
 </li>
 <li>
 Able to personalize each member&rsquo;s visit, knowing their full profile, preferences, and ways to surprise them, keeping all the data protected under full confidentiality.
 </li>
 <li>
 Be always aware of UAE event&rsquo;s calendar, activity updates and VIP access to all, maintaining always the key contacts updated.
 </li>
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 Responsible for managing in Lounge service bookings including venue preparation and payment management.
 </li>
 <li>
 Personal Shopper - assist VIP guests with their shopping by giving advice and highlighting latest trends and upcoming new items in their preferred stores. Shopping on behalf of guests.
 </li>
 <li>
 B2B Engagement - establish a strong relation with all In Lounge Service Providers and Tenants and action all requests received through them instantly.
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 <li>
 Campaign Management - manage all campaigns related to the Lounge in line with campaign management SOP.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality /Tourism or equivalent
 </li>
 <li>
 Minimum 4 years progressive experience in the Hospitality field preferably as at Front Desk and/or Concierge.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

VIP Concierge Coordinator

<div>
 
 
 Role Title:
 
 
 
 Senior Manager - Client Services (Retail Media) | Majid Al Futtaim Retail | UAE
 
 
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 The Senior Manager &ndash; Client services is responsible for managing brand and agency relationships, driving media revenue through growth and ensuring delivery of high-performing, data led advertising solutions across our retail media ecosystem. Driving retail media revenues across our expanding markets; inclusive of KSA, EGY, KEN and QAT delivering best in class omni-channel campaigns.
 
 
 The Senior Manager &ndash; Client Services is responsible for driving sustainable revenue growth while ensuring exceptional client experience across the retail media network &ndash; Precision Media. Leading strategic advertiser relationships, owns commercial outcomes across our International expanding markets, client partners and acts as the senior escalation point for campaign delivery, performance and commercial partnership development.
 
 
 
 
 
 
 
 
 Role Details:
 
 
 
 Revenue &amp; Commercial leadership
 
 
 <ul>
 <li>
 Own and deliver revenue targets across our growth markets portfolio of brand and agency partners.
 </li>
 <li>
 Lead annual commercial planning, forecasts and JBP plans with key clients.
 </li>
 <li>
 Drive growth through upsell and cross-sell across on-site, off-site, in-store and data-led retail media solutions.
 </li>
 <li>
 Partner with internal stakeholders on go-to-market strategy, alignment with commercial/sourcing teams, digital leads and agency partners to align on strategy to deliver for the business.
 </li>
 <li>
 Drive the continuous evolution of the retail media proposition, helping shape new formats and commercial opportunities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Client Services &amp; Partnership Management
 
 
 <ul>
 <li>
 Serve as the senior client lead for strategic accounts, ensuring best in class service experience
 </li>
 <li>
 Build trusted long-term partnerships through consultative selling and proactive account management across monetisation leads for each country
 </li>
 <li>
 Lead standardization and excellence for quarterly business reviews, strategic planning sessions and client team media planning and pitching.
 </li>
 <li>
 Translate retail media network strategy into actionable client-level sales and service plans
 </li>
 <li>
 Educate advertisers and agencies on retail media best practices and innovations
 </li>
 <li>
 Support the launch and adoption of new media products, formats and capabilities
 </li>
 <li>
 Ensure team media campaign delivery, delivered against agreed KPIs including ROAS, sales uplift, reach and incrementality
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Minimum experience
 
 
 <ul>
 <li>
 8-10+ years experience in client management, media sales or digital advertising.
 </li>
 <li>
 Online advertising, digital media, or analytics sales experience with global and regional accounts
 </li>
 <li>
 Must have significant success in media sales, with a specific focus on digital display from either retailer, publisher or media agency. (retail media experience highly desirable)
 </li>
 <li>
 Experience selling audience targeting solutions
 </li>
 <li>
 Experience in managing a high performing team
 </li>
 </ul>
 
 
 
</div>

Senior Manager - Client Services | Retail Media

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate

<div>
 
 
 Role Purpose
 
 
 
 Serve as the primary point of contact for visitors and callers on the Floor assigned, ensuring a professional, welcoming, and well-organized front office experience. The role is responsible for the smooth day-to-day operations of the floor, supporting meetings and events, and maintaining high service standards. This customer-facing position requires strong organizational skills, professionalism, and the ability to respond effectively to operational needs and emergency situations while optimizing office operations.
 
 
 
 
 
 
 Key Responsibilities &amp; Accountabilities
 
 
 
 
 Reception &amp; Customer Experience
 
 
 <ul>
 <li>
 Maintain a professional and presentable reception, front, and back office areas at all times in line with Majid Al Futtaim standards.
 </li>
 <li>
 Welcome, register, and assist visitors and guests, ensuring they are directed to the appropriate stakeholders.
 </li>
 <li>
 Manage incoming calls, route them accurately, record messages, and ensure timely follow-ups.
 </li>
 <li>
 Act as the main point of contact for all visitor, caller, and general inquiries on the 3rd floor.
 </li>
 </ul>
 
 
 
 
 
 Office &amp; Floor Management
 
 
 <ul>
 <li>
 Oversee and maintain office assets including furniture, plants, equipment, and electronics.
 </li>
 <li>
 Monitor cleanliness, maintenance, and overall office standards, escalating concerns to the relevant teams or line manager.
 </li>
 <li>
 Provide ad-hoc operational support across all three floors as required.
 </li>
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 Support floor-related initiatives such as onboarding new joiners and assisting long-term agents.
 </li>
 </ul>
 
 
 
 
 
 Meetings &amp; Events Coordination
 
 
 <ul>
 <li>
 Manage and maintain Senior Management meeting calendars with accuracy and efficiency.
 </li>
 <li>
 Coordinate meeting room bookings to ensure optimal space utilization.
 </li>
 <li>
 Work closely with Office Assistants to ensure meeting rooms are consistently clean, organized, and ready for use.
 </li>
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 Provide logistical and operational support for internal programs and events, including VIP and Board meetings, workshops, internal celebrations, and employee engagement activities.
 </li>
 </ul>
 
 
 
 
 
 Administrative &amp; Operational Support
 
 
 <ul>
 <li>
 Deliver clerical, administrative, and project-based support, including:
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 <li>
 Travel coordination and scheduling
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 Meeting and corporate event arrangements
 </li>
 <li>
 Handling information requests
 </li>
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 Preparing reports, documentation, and correspondence
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 Managing personal expense claims
 </li>
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 Liaising with stakeholders across multiple management levels
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 Manage incoming and outgoing mail and courier services.
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 Perform additional administrative duties as assigned by the Line Manager.
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 </ul>
 
 
 
 
 
 Facilities, Inventory &amp; Vendor Management
 
 
 <ul>
 <li>
 Ensure service delivery standards are met, including pest control, AC servicing, deep cleaning, and general facilities upkeep.
 </li>
 <li>
 Manage inventory for pantry supplies, stationery, meeting rooms, and kitchen consumables across the Hub and Office.
 </li>
 <li>
 Track usage and raise timely purchase requests to prevent stock shortages.
 </li>
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 Maintain accurate asset records for furniture, equipment, and electronics across office, mall, and warehouse locations.
 </li>
 <li>
 Raise and track purchase orders, monitor expenses, and ensure compliance with approved budgets.
 </li>
 </ul>
 
 
 
 
 
 People &amp; Compliance
 
 
 <ul>
 <li>
 Supervise the daily activities of the administrative team, including Office Assistants.
 </li>
 <li>
 Ensure compliance with Majid Al Futtaim&rsquo;s Code of Conduct, departmental guidelines, and People and Organization policies.
 </li>
 <li>
 Consistently role-model and promote Majid Al Futtaim values in all interactions and responsibilities.
 </li>
 </ul>
 
 
</div>

Receptionist | Emirati Talent

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Legal Admin and Operations Officer | MAF Global Solutions | Legal
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The role purpose of a Legal admin is to provide full assistance and operation support to the Legal Head.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Managing the relationship with our external parties (legal advisors, auditors, tax office.
 </li>
 <li>
 Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary.
 </li>
 <li>
 The Legal admin is responsible for managing the admin operations of the Legal Function like Function folder structuring, Archiving and Records Management.
 </li>
 <li>
 Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive&rsquo;s behalf.
 </li>
 <li>
 Preparing and editing correspondence, reports, presentations, and other documents.
 </li>
 <li>
 Coordinating travel arrangements and events.
 </li>
 <li>
 Preparing and editing correspondence, reports, presentations, and other documents.
 </li>
 <li>
 Admin tasks within risk and compliance depending upon capacity.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Proficient in MS Office
 </li>
 <li>
 Calendar management skills
 </li>
 <li>
 Proficient in English
 </li>
 <li>
 Multitasking ability and Travel management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Legal Admin and Operations Officer

<div>
 
 
 JOB TITLE
 
 
 
 Graphic Designer | Emirati Talent | Majid Al Futtaim Entertainment
 
 
 
 Role Summary
 
 
 
 The Graphic Designer creates high-quality visual content for digital and offline platforms, turning business requirements into creative concepts and polished designs. The role involves developing campaign key visuals, adapting artwork into multiple formats, managing multiple briefs, and delivering on time while maintaining brand consistency. Strong Adobe Creative Suite skills and the ability to think creatively, present ideas, and collaborate with stakeholders are essential.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Translate business objectives into creative concepts and visual solutions
 </li>
 <li>
 Design and develop key visuals, digital assets, and offline materials across campaigns
 </li>
 <li>
 Adapt master designs into multiple formats for social, digital, and print channels
 </li>
 <li>
 Present design ideas clearly to stakeholders and incorporate feedback effectively
 </li>
 <li>
 Manage multiple design briefs, prioritizing tasks to meet deadlines
 </li>
 <li>
 Collaborate with photographers, illustrators, and production partners to execute concepts
 </li>
 <li>
 Maintain high accuracy, brand consistency, and quality across all deliverables
 </li>
 <li>
 Contribute to a positive, collaborative creative team environment and stay updated on industry trends
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Graphic Design or a related field
 </li>
 <li>
 Minimum 3 years of experience in design, advertising, or digital agency environments
 </li>
 <li>
 Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere, After Effects, etc.)
 </li>
 <li>
 Strong portfolio showcasing digital designs, campaign key visuals, and branding work
 </li>
 <li>
 Ability to manage multiple briefs, meet tight deadlines, and collaborate effectively with stakeholders
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Graphic Designer

<div>
 
 
 JOB TITLE
 
 
 
 Fish Monger | MAF Retail | Hypermarket UAE
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Fish Monger is responsible for preparing fish products in line with the section&rsquo;s operating standards and hygiene control procedures. The role holder is also responsible for weighing fish, packaging it, and putting it out for display.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Wrap, weigh, label, and price fish cuts accurately and efficiently.
 </li>
 <li>
 Prepare, cut, and portion fish according to company standards and customer requests.
 </li>
 <li>
 Arrange and maintain attractive fish displays following the defined presentation guidelines.
 </li>
 <li>
 Assist customers with product inquiries in a friendly, professional, and timely manner.
 </li>
 <li>
 Promote additional products and stay informed about ongoing promotions and offers.
 </li>
 <li>
 Follow all food safety, sanitation, and health regulations throughout daily operations.
 </li>
 <li>
 Properly operate, clean, and sanitize fish preparation tools and equipment.
 </li>
 <li>
 Identify, segregate, and dispose of damaged, spoiled, or expired fish products daily.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Basic English reading, writing, and interpretation skills.
 </li>
 <li>
 High school diploma or equivalent (preferred).
 </li>
 <li>
 1&ndash;2 years of experience in a similar role.
 </li>
 <li>
 Highly organized with strong multitasking abilities.
 </li>
 <li>
 Ability to adapt and work effectively in a multicultural environment.
 </li>
 <li>
 Excellent listening skills with high attention to detail.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Fishmonger

Join Majid Al Futtaim and explore 31   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.