Urwah Admin

Majid Al Futtaim

Majid Al Futtaim is an Emirati-owned, diversified lifestyle conglomerate founded in 1992, operating across the Middle East, Africa, and Asia. The company aims to transform shopping, entertainment, and leisure experiences, creating great moments for everyone, every day. With a workforce of 43,000 and assets valued at US$18 billion, it is one of the region's most respected businesses, owning and operating 29 shopping malls, 7 hotels, and four mixed-use communities that welcome over 600 million customers annually.

<div>
 
 JOB TITLE
 
 
 
 Senior Manager - Legal | MAF Retail | Retail Corporate Egypt
 
 
 
 Role Summary
 
 
 
 The Senior Legal Counsel &ndash; is responsible for providing the organisation with support to facilitate effective legal services, advice, and representation for all legal issues either directly or with the support of external counsel, with focus on the overseeing legal strategy within Majid Al Futtaim Retail&rsquo;s Legal function. The role holder is also responsible for supporting all legal matters, and providing support on advice given to the business and regulatory functions on legal issues and documen
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Proven experience optimizing homepage performance, including banner CTR, conversion rates, and product carousels.
 </li>
 <li>
 Strong background in executing daily, weekly, and monthly onsite sales campaigns in coordination with merchandising teams.
 </li>
 <li>
 Hands‑on experience improving category visibility, product discoverability, and overall onsite user experience.
 </li>
 <li>
 Solid expertise in product boosting and landing page optimization using sales data, impressions, seasonality, offers, and conversion metrics.
 </li>
 <li>
 Advanced analytical skills with experience tracking and optimizing onsite KPIs such as GMV, orders, CR, CTR, and CTT.
 </li>
 <li>
 Experience in preparing, analyzing, and presenting weekly/monthly performance reports with clear data visualization.
 </li>
 <li>
 Proven ability to work cross‑functionally with Product, Design, Analytics, Merchandising, CRM, Performance Marketing, and SEO teams.
 </li>
 <li>
 Strong commitment to continuous professional development and adherence to corporate policies and processes.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Law is mandatory - MBA is Advance
 </li>
 <li>
 10+ years of legal experience, including in‑house roles within retail and supply chain environments.
 </li>
 <li>
 Minimum 5+ years&rsquo; experience in a large‑scale retail organization, with exposure to Middle East/GCC markets (UAE preferred).
 </li>
 <li>
 Strong understanding of e‑commerce and retail business operations, including data governance, data quality, and data security.
 </li>
 <li>
 Proven leadership and people‑management capabilities, with the ability to influence senior stakeholders and operate in ambiguous environments.
 </li>
 <li>
 Fluency in English and Arabic, with excellent verbal, written, and business communication skills.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Senior Manager - Legal

<div>
 
 
 JOB TITLE
 
 
 
 Senior Manager - Legal | MAF Retail | Retail Corporate Egypt
 
 
 
 ROLE SUMMARY
 
 
 
 The Senior Legal Counsel &ndash; is responsible for providing the organization with support to facilitate effective legal services, advice, and representation for all legal issues either directly or with the support of external counsel, with focus on the overseeing legal strategy within Majid Al Futtaim Retail&rsquo;s Legal function. The role holder is also responsible for supporting all legal matters, and providing support on advice given to the business and regulatory functions on legal issues and documents
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Proven experience optimizing homepage performance, including banner CTR, conversion rates, and product carousels.
 </li>
 <li>
 Strong background in executing daily, weekly, and monthly onsite sales campaigns in coordination with merchandising teams.
 </li>
 <li>
 Hands‑on experience improving category visibility, product discoverability, and overall onsite user experience.
 </li>
 <li>
 Solid expertise in product boosting and landing page optimization using sales data, impressions, seasonality, offers, and conversion metrics.
 </li>
 <li>
 Advanced analytical skills with experience tracking and optimizing onsite KPIs such as GMV, orders, CR, CTR, and CTT.
 </li>
 <li>
 Experience in preparing, analyzing, and presenting weekly/monthly performance reports with clear data visualization.
 </li>
 <li>
 Proven ability to work cross‑functionally with Product, Design, Analytics, Merchandising, CRM, Performance Marketing, and SEO teams.
 </li>
 <li>
 Strong commitment to continuous professional development and adherence to corporate policies and processes.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Law is mandatory - MBA is Advance
 </li>
 <li>
 10+ years of legal experience, including in‑house roles within retail and supply chain environments.
 </li>
 <li>
 Minimum 5+ years&rsquo; experience in a large‑scale retail organization, with exposure to Middle East/GCC markets (UAE preferred).
 </li>
 <li>
 Strong understanding of e‑commerce and retail business operations, including data governance, data quality, and data security.
 </li>
 <li>
 Proven leadership and people‑management capabilities, with the ability to influence senior stakeholders and operate in ambiguous environments.
 </li>
 <li>
 Fluency in English and Arabic, with excellent verbal, written, and business communication skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Senior Legal Manager

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 <ul>
 <li>
 Barista | Majid Al Futtaim Entertainment | Operations
 </li>
 </ul>
 
 
 
 
 
 ROLE SUMMARY
 
 
 <ul>
 <li>
 The role of the Barista is to maintain the standard and quality of the hot and cold beverages. Receive beverage orders and serve beverages and food orders to guest tables according to restaurant specifications, courteously and efficiently.
 </li>
 </ul>
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Deliver prompt, friendly, and personalized guest service while ensuring timely and accurate order delivery.
 </li>
 <li>
 Demonstrate strong product knowledge of food, drinks, and preparation standards to enhance guest experience and sales.
 </li>
 <li>
 Perform quality checks on all food and beverages before service and maintain cleanliness of the bar and surrounding areas.
 </li>
 <li>
 Support management by reporting issues, adhering to operational standards, and ensuring a superior daily service level.
 </li>
 <li>
 Manage costs by accurate pouring, minimizing waste, and following standard recipes and inventory procedures.
 </li>
 <li>
 Maintain full knowledge of restaurant layout, service procedures, menu items, beverages, and presentation standards.
 </li>
 <li>
 Ensure compliance with brand standards to drive customer satisfaction and achieve positive NPS results.
 </li>
 <li>
 Remain flexible with working hours, assist with ad hoc tasks, and demonstrate competency in service quality and KPI delivery.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Experience Required: 0&ndash;1 year in a high-volume, fast-paced restaurant or customer-facing environment.
 </li>
 <li>
 Education &amp; Qualifications: Certificate, course, or diploma in Hospitality (or equivalent experience) plus Person In Charge (PIC) 2 certification.
 </li>
 <li>
 Demonstrates excellent customer service skills with a friendly, energetic, and approachable demeanor.
 </li>
 <li>
 Maintains strong attention to detail, speed, and accuracy in all tasks.
 </li>
 <li>
 Exhibits sound judgment, integrity, and professionalism in guest interactions and teamwork.
 </li>
 <li>
 Adapts well to dynamic service environments while upholding hospitality standards.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
 
</div>

Barista

<div>
 
 
 JOB TITLE
 
 
 
 Associate Manager - Onsite / E-Commerce | MAF Retail | Retail Corporate Egypt
 
 
 
 ROLE SUMMARY
 
 
 
 The Associate Manager - Onsite would be responsible for improving user experience and ease of navigation on Home Page, Category and Campaign Landing Pages. The role holder will also be responsible for working with their own Country and / or Market to implement sale campaigns and Majid Al Futtaim Retail offers while working on data to optimize the platform experience and conversion rate.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Proven experience optimizing homepage performance, including banner CTR, conversion rates, and product carousels.
 </li>
 <li>
 Strong ability to plan and execute daily, weekly, and monthly onsite sale campaigns in collaboration with market merchandising teams.
 </li>
 <li>
 Expertise in improving product discoverability, navigation, and overall onsite user experience across home and landing pages.
 </li>
 <li>
 Hands‑on experience with product boosting strategies using sales data, impressions, seasonality, offers, and conversion metrics.
 </li>
 <li>
 Strong analytical capability to track, analyze, and optimize onsite KPIs such as GMV, orders, CTR, CTT, and conversion rate.
 </li>
 <li>
 Experience preparing and presenting regular performance reports, dashboards, and data visualizations for senior stakeholders.
 </li>
 <li>
 Proven ability to work cross‑functionally with Product, Design, Analytics, Merchandising, CRM, Performance Marketing, and SEO teams.
 </li>
 <li>
 Commitment to professional development and adherence to corporate human capital policies and processes.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Business Administration, or a relevant field.
 </li>
 <li>
 3&ndash;4 years of experience in a related role within an e‑commerce organization.
 </li>
 <li>
 Comfortable working with analytics and reporting tools such as Google Analytics and Tableau (SQL knowledge is a plus).
 </li>
 <li>
 Proficient in MS Excel and PowerPoint with strong reporting and presentation skills.
 </li>
 <li>
 Highly analytical, detail‑oriented, and strong in problem‑solving and time management.
 </li>
 <li>
 Strong communication skills with a creative mindset, content writing ability, and a collaborative team‑player attitude.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Onsite Associate Manager / E-commerce

<div>
 
 JOB TITLE
 
 
 
 Associate Manager - Onsite / E-Commerce | MAF Retail | Retail Corporate Egypt
 
 
 
 Role Summary
 
 
 
 The Associate Manager - Onsite would be responsible for improving user experience and ease of navigation on Home Page, Category and Campaign Landing Pages. The role holder will also be responsible for working with their own Country and / or Market to implement sale campaigns and Majid Al Futtaim Retail offers while working on data to optimize the platform experience and conversion rate.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Proven experience optimizing homepage performance, including banner CTR, conversion rates, and product carousels.
 </li>
 <li>
 Strong ability to plan and execute daily, weekly, and monthly onsite sale campaigns in collaboration with market merchandising teams.
 </li>
 <li>
 Expertise in improving product discoverability, navigation, and overall onsite user experience across home and landing pages.
 </li>
 <li>
 Hands‑on experience with product boosting strategies using sales data, impressions, seasonality, offers, and conversion metrics.
 </li>
 <li>
 Strong analytical capability to track, analyze, and optimize onsite KPIs such as GMV, orders, CTR, CTT, and conversion rate.
 </li>
 <li>
 Experience preparing and presenting regular performance reports, dashboards, and data visualizations for senior stakeholders.
 </li>
 <li>
 Proven ability to work cross‑functionally with Product, Design, Analytics, Merchandising, CRM, Performance Marketing, and SEO teams.
 </li>
 <li>
 Commitment to professional development and adherence to corporate human capital policies and processes.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a relevant field.
 </li>
 <li>
 3&ndash;4 years of experience in a related role within an e‑commerce organization.
 </li>
 <li>
 Comfortable working with analytics and reporting tools such as Google Analytics and Tableau (SQL knowledge is a plus).
 </li>
 <li>
 Proficient in MS Excel and PowerPoint with strong reporting and presentation skills.
 </li>
 <li>
 Highly analytical, detail‑oriented, and strong in problem‑solving and time management.
 </li>
 <li>
 Strong communication skills with a creative mindset, content writing ability, and a collaborative team‑player attitude.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate Manager - Onsite

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Buyer | Majid Al Futtaim LifeStyle | Buying
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Buyer will be responsible for implementing the buy strategy for the assigned brand and building a product assortment that meets customer needs and drives the growth of the Majid Al Futtaim Lifestyle business. The Buyer will support the General Manager Merchandising in highlighting short and long-term strategic approaches, future growth opportunities, and areas of risk for the business with regards to product ranging, allocation, inventory, brand perception, pricing, and margin.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Formulate a suitable buy strategy and plan in line with Brand and Majid Al Futtaim Lifestyle guidelines.
 </li>
 <li>
 Purchase commercial and profitable product ranges to maximize profitability and sales.
 </li>
 <li>
 Control all aspects of stock to minimize loss of sales and balance product mix through consistent and rigorous in season analyses.
 </li>
 <li>
 Negotiate product pricing, cost of shipment, payment terms, and intake margin with local vendors, taking into consideration business and cost effectiveness as the main consideration.
 </li>
 <li>
 Monitor brand performance, initiating corrective action where necessary to ensure operations are conducted within the agreed financial parameters.
 </li>
 <li>
 Deeply understand brand perception, product feedback, and product requests by regularly visiting stores and interacting with the store teams.
 </li>
 <li>
 Nurture a strong working relationship with the Planning, Finance, Digital, Logistics, and Operations teams to drive common business goals.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 A Bachelors&rsquo; Degree, preferably in Business Management, Marketing or related field.
 </li>
 <li>
 Qualification in Retail Management.
 </li>
 <li>
 3-4 years of experience in a Buying and Merchandising role.
 </li>
 <li>
 Fashion retail background is mandatory.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Buyer - Fashion

<div>
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Officer | MAF Properties | Shopping malls.
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer experience.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Maintain a thorough knowledge of the assigned shopping malls operating assets, facilities, stores/locations, mall layout and any on-going or upcoming promotional activities.
 </li>
 <li>
 Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines.
 </li>
 <li>
 Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company&rsquo;s established grooming / professional attire standards to promote Majid Al Futtaim Properties&rsquo; image.
 </li>
 <li>
 Assist the visitors / customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person).
 </li>
 <li>
 Perform &ldquo;meet and greet&rdquo; duties for tour related groups, educational institutions etc., visiting the assigned Shopping Centre and assist them during Mall tour when required.
 </li>
 <li>
 Responsible for efficient handling of all routine /minor customer complaints / enquiries on a daily basis. Ensure that all customer complaints / queries are being handled with the utmost courtesy and professionalism.
 </li>
 <li>
 Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned Shopping malls departments immediately. Ensure that all tenant related complaints are addressed on a timely basis.
 </li>
 <li>
 Responsible for efficient handling of the merchandise and services sold at the booth, including maintaining accurate inventory levels and strictly following all related Shopping Malls Business Unit Finance procedures.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or any relevant field.
 </li>
 <li>
 2 to 3 years of work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry.
 </li>
 <li>
 Very Good English level.
 </li>
 <li>
 Excellent communication and problem solving skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Customer Service Officer (Maadi)

Join Majid Al Futtaim and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.