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MAK SOLUTIONS & BUSINESS CONSULTANTS

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 Job Title: Business Analyst
 
 
 
 
 Job Purpose
 
 
 
 The Business Analyst (BA) acts as a bridge between business stakeholders and technical/operational teams. The role focuses on analyzing business processes, identifying gaps and opportunities, translating business needs into clear requirements, and supporting data-driven decision-making to improve efficiency, profitability, and growth.
 
 
 
 Key Responsibilities
 
 
 
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 Gather, analyze, and document business requirements from stakeholders
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 Study existing processes, workflows, and systems to identify inefficiencies and improvement areas
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 Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and process flow diagrams
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 Work closely with management, operations, finance, IT, and sales teams to align solutions with business objectives
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 Translate business needs into clear, actionable requirements for technical or execution teams
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 Analyze data, KPIs, and performance metrics to support strategic and operational decisions
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 Support project planning, UAT (User Acceptance Testing), and implementation activities
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 Track project progress and ensure delivered solutions meet agreed requirements
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 Identify risks, dependencies, and change impacts; recommend mitigation plans
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 Prepare dashboards, reports, and presentations for management review
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 Support change management, SOP development, and continuous improvement initiatives
 
 
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 Key Skills &amp; Competencies
 
 
 
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 Strong analytical and problem-solving skills
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 Excellent documentation and presentation skills
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 Ability to map and improve business processes
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 Strong stakeholder management and communication skills
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 Data analysis skills (Excel, BI tools, or dashboards)
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 Understanding of project management methodologies
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 Ability to convert complex business needs into simple, structured solutions
 
 
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 Qualifications &amp; Experience
 
 
 
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 Bachelor&rsquo;s degree in Business Administration, Management, IT, Finance, or a related field
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 2&ndash;6 years of experience in business analysis, process improvement, or consulting
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 Experience working with cross-functional teams
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 Industry experience (Trading, manufacturing, wholesale business, etc.) is an advantage
 
 
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 Key Performance Indicators (KPIs)
 
 
 
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 Quality and clarity of business requirements
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 Process improvement outcomes (cost savings, efficiency gains)
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 Stakeholder satisfaction
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 Project delivery success rate
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 Accuracy and usefulness of analysis and reports
 
 
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 Reporting Line
 
 
 
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 Reports to: Head of Operations &amp; Finance
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 </ul>
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Sales Reporting Manager

Join MAK SOLUTIONS & BUSINESS CONSULTANTS and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MAK SOLUTIONS & BUSINESS CONSULTANTS

About Company

Sales Reporting Manager